Deskjet 845c failure

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Deskjet 845c failure

Postby Jim Lurk on Tue Aug 14, 2012 3:23 pm

Hello folks

My Deskjet is recognised by the system; but will not print (except from Firefox)..the error messages I get is ..print job stopped.

I have re-installed cups which recognises the printer and the place it is attached no problem. Also tried re-installing the HPLIP software.

I attach the output from the cups debugging section.

The printer will print the Ubuntu test page from either of the printer modules; but nothing else

I am running Mint13 on a fitPC3 with openbox.

Can anyone help?

JL

Page 1 (Scheduler not running?):
{'cups_connection_failure': False}
Page 2 (Choose printer):
{'cups_dest': <cups.Dest HP_DeskJet_845C>,
'cups_instance': None,
'cups_queue': 'HP_DeskJet_845C',
'cups_queue_listed': True}
Page 3 (Check printer sanity):
{'cups_device_uri_scheme': u'hp',
'cups_printer_dict': {'device-uri': u'hp:/usb/DeskJet_845C?serial=CN16A1M2VKSX',
'printer-info': u'HP DeskJet 845C',
'printer-is-shared': True,
'printer-location': u'',
'printer-make-and-model': u'HP Deskjet 845c, hpcups 3.12.6',
'printer-state': 3,
'printer-state-message': u'ready to print',
'printer-state-reasons': [u'none'],
'printer-type': 36876,
'printer-uri-supported': u'ipp://localhost:631/printers/HP_DeskJet_845C'},
'cups_printer_remote': False,
'hplip_output': (['',
'\x1b[01mHP Linux Imaging and Printing System (ver. 3.12.6)\x1b[0m',
'\x1b[01mDevice Information Utility ver. 5.2\x1b[0m',
'',
'Copyright (c) 2001-9 Hewlett-Packard Development Company, LP',
'This software comes with ABSOLUTELY NO WARRANTY.',
'This is free software, and you are welcome to distribute it',
'under certain conditions. See COPYING file for more details.',
'',
'',
'\x1b[01mhp:/usb/DeskJet_845C?serial=CN16A1M2VKSX\x1b[0m',
'',
'\x1b[01mDevice Parameters (dynamic data):\x1b[0m',
'\x1b[01m Parameter Value(s) \x1b[0m',
' ---------------------------- ----------------------------------------------------------',
' agent1-ack False ',
' agent1-desc Black cartridge ',
' agent1-dvc 0 ',
' agent1-health 0 ',
' agent1-health-desc Good/OK ',
' agent1-hp-ink False ',
' agent1-id 0 ',
' agent1-kind 3 ',
' agent1-known False ',
' agent1-level 0 ',
' agent1-level-trigger 0 ',
' agent1-sku 15 (C6615DN) ',
' agent1-type 1 ',
' agent1-virgin False ',
' agent2-ack False ',
' agent2-desc Tri-color cartridge ',
' agent2-dvc 0 ',
' agent2-health 0 ',
' agent2-health-desc Good/OK ',
' agent2-hp-ink False ',
' agent2-id 0 ',
' agent2-kind 3 ',
' agent2-known False ',
' agent2-level 0 ',
' agent2-level-trigger 0 ',
' agent2-sku 17 (C6625AN) ',
' agent2-type 2 ',
' agent2-virgin False ',
' back-end hp ',
" cups-printers ['HP_DeskJet_845C'] ",
' cups-uri hp:/usb/DeskJet_845C?serial=CN16A1M2VKSX ',
' dev-file ',
' device-state 1 ',
' device-uri hp:/usb/DeskJet_845C?serial=CN16A1M2VKSX ',
' deviceid MFG:HEWLETT-PACKARD;MDL:DESKJET ',
' 845C;CMD:MLC,PCL,PML;CLASS:PRINTER;DESCRIPTION:Hewlett-Pac',
' kard DeskJet ',
' 845C;SERN:CN16A1M2VKSX;VSTATUS:$HB0$FC0,ff,DN,IDLE,CUT;VP:',
' 0800,FL,B0; ',
' duplexer 0 ',
' error-state 0 ',
' host ',
' in-tray1 0 ',
' in-tray2 0 ',
' is-hp True ',
' media-path 1 ',
' panel 0 ',
' panel-line1 ',
' panel-line2 ',
' photo-tray 0 ',
' port 1 ',
' r 0 ',
' revision 255 ',
' rg 000 ',
' rr 000000 ',
' rs 000000000 ',
' serial CN16A1M2VKSX ',
' status-code 1000 ',
' status-desc Idle ',
' supply-door 0 ',
' top-door 1 ',
'\x1b[01m',
'Model Parameters (static data):\x1b[0m',
'\x1b[01m Parameter Value(s) \x1b[0m',
' ---------------------------- ----------------------------------------------------------',
' align-type 2 ',
' clean-type 1 ',
' color-cal-type 0 ',
' copy-type 0 ',
' embedded-server-type 0 ',
' fax-type 0 ',
' fw-download False ',
' icon DESKJET_840C.png ',
' io-mfp-mode 6 ',
' io-mode 1 ',
' io-support 2 ',
' job-storage 0 ',
' linefeed-cal-type 0 ',
' model DeskJet_845C ',
' model-ui HP Deskjet 845c ',
' model1 HP Deskjet 845c Printer ',
' model2 HP Deskjet 845cvr Printer ',
' monitor-type 0 ',
' panel-check-type 0 ',
' pcard-type 0 ',
' plugin 0 ',
' plugin-reason 0 ',
' power-settings 0 ',
' pq-diag-type 0 ',
' r-type 0 ',
' r0-agent1-kind 3 ',
' r0-agent1-sku 15 (C6615DN) ',
' r0-agent1-type 1 ',
' r0-agent2-kind 3 ',
' r0-agent2-sku 17 (C6625AN) ',
' r0-agent2-type 2 ',
' scan-style 0 ',
' scan-type 0 ',
' status-battery-check 0 ',
' status-dynamic-counters 0 ',
' status-type 1 ',
' support-released True ',
' support-subtype 2202411 ',
' support-type 2 ',
' support-ver 0.9.5 ',
" tech-class ['DJ8x5'] ",
" tech-subclass ['Normal'] ",
' tech-type 2 ',
' usb-pid 2308 ',
' usb-vid 1008 ',
' wifi-config 0 ',
'\x1b[01m',
'Status History (most recent first):\x1b[0m',
'\x1b[01m Date/Time Code Status Description User Job ID \x1b[0m',
' -------------------- ----- ---------------------------------------- -------- --------',
' 08/14/12 20:05:51 1000 Idle john 0 ',
' 08/14/12 20:05:32 501 Print job has completed john 16 ',
' 08/14/12 20:05:23 500 Started a print job john 16 ',
' 08/14/12 19:02:51 1000 Idle john 0 ',
' 08/14/12 19:02:41 501 Print job has completed john 15 ',
' 08/14/12 19:02:30 500 Started a print job john 15 ',
'',
'',
'Done.',
''],
['\x1b[35;01mwarning: No display found.\x1b[0m',
'\x1b[31;01merror: hp-info -u/--gui requires Qt4 GUI support. Entering interactive mode.\x1b[0m',
"WARNING: gnome-keyring:: couldn't connect to: /tmp/keyring-Yd8CVf/pkcs11: No such file or directory",
''],
0),
'is_cups_class': False,
'local_cups_queue_attributes': {'auth-info-required': u'none',
'charset-configured': u'utf-8',
'charset-supported': [u'us-ascii', u'utf-8'],
'color-supported': True,
'compression-supported': [u'none', u'gzip'],
'copies-default': 1,
'copies-supported': (1, 9999),
'cups-version': u'1.5.3',
'device-uri': u'hp:/usb/DeskJet_845C?serial=CN16A1M2VKSX',
'document-format-default': u'application/octet-stream',
'document-format-supported': [u'application/octet-stream',
u'application/pdf',
u'application/postscript',
u'application/vnd.adobe-reader-postscript',
u'application/vnd.cups-pdf',
u'application/vnd.cups-pdf-banner',
u'application/vnd.cups-postscript',
u'application/vnd.cups-raster',
u'application/vnd.cups-raw',
u'application/x-cshell',
u'application/x-csource',
u'application/x-perl',
u'application/x-shell',
u'image/gif',
u'image/jpeg',
u'image/png',
u'image/tiff',
u'image/x-bitmap',
u'image/x-photocd',
u'image/x-portable-anymap',
u'image/x-portable-bitmap',
u'image/x-portable-graymap',
u'image/x-portable-pixmap',
u'image/x-sgi-rgb',
u'image/x-sun-raster',
u'image/x-xbitmap',
u'image/x-xpixmap',
u'image/x-xwindowdump',
u'text/css',
u'text/html',
u'text/plain'],
'finishings-default': 3,
'finishings-supported': [3],
'generated-natural-language-supported': [u'en-us'],
'ipp-versions-supported': [u'1.0',
u'1.1',
u'2.0',
u'2.1'],
'ippget-event-life': 15,
'job-creation-attributes-supported': [u'copies',
u'finishings',
u'ipp-attribute-fidelity',
u'job-hold-until',
u'job-name',
u'job-priority',
u'job-sheets',
u'media',
u'media-col',
u'multiple-document-handling',
u'number-up',
u'output-bin',
u'output-mode',
u'orientation-requested',
u'page-ranges',
u'print-quality',
u'printer-resolution',
u'sides'],
'job-hold-until-default': u'no-hold',
'job-hold-until-supported': [u'no-hold',
u'indefinite',
u'day-time',
u'evening',
u'night',
u'second-shift',
u'third-shift',
u'weekend'],
'job-ids-supported': True,
'job-k-limit': 0,
'job-k-octets-supported': (0, 240137980),
'job-page-limit': 0,
'job-priority-default': 50,
'job-priority-supported': [100],
'job-quota-period': 0,
'job-settable-attributes-supported': [u'copies',
u'finishings',
u'job-hold-until',
u'job-name',
u'job-priority',
u'media',
u'media-col',
u'multiple-document-handling',
u'number-up',
u'output-bin',
u'output-mode',
u'orientation-requested',
u'page-ranges',
u'print-quality',
u'printer-resolution',
u'sides'],
'job-sheets-default': (u'none', u'none'),
'job-sheets-supported': [u'none',
u'classified',
u'confidential',
u'secret',
u'standard',
u'topsecret',
u'unclassified'],
'jpeg-k-octets-supported': (0, 240137980),
'jpeg-x-dimension-supported': (0, 65535),
'jpeg-y-dimension-supported': (1, 65535),
'marker-change-time': 0,
'media-bottom-margin-supported': [1270],
'media-col-supported': [u'media-bottom-margin',
u'media-left-margin',
u'media-right-margin',
u'media-size',
u'media-source',
u'media-top-margin',
u'media-type'],
'media-default': u'iso_a4_210x297mm',
'media-left-margin-supported': [635, 318],
'media-right-margin-supported': [635, 318],
'media-source-supported': [u'auto',
u'photo',
u'top',
u'bottom',
u'envelope',
u'large-capacity',
u'manual',
u'by-pass-tray'],
'media-supported': [u'oe_card3x5_3x5in',
u'om_hagaki_100.19x148.17mm',
u'oe_photo4x6_4x6in',
u'iso_a6_105x148mm',
u'oe_photo5x7_5x7in',
u'oe_card5x8_5x8in',
u'om_oufuku_200.03x148.17mm',
u'iso_a5_148x210mm',
u'jis_b5_182x257mm',
u'om_jb5_182.12x257.05mm',
u'na_executive_7.25x10.5in',
u'oe_16k_7.75x10.75in',
u'na_letter_8.5x11in',
u'iso_a4_210x297mm',
u'na_legal_8.5x14in',
u'om_env-a2_111x146.05mm',
u'iso_c6_114x162mm',
u'jpn_chou4_90x205mm',
u'na_monarch_3.875x7.5in',
u'iso_dl_110x220mm',
u'na_number-10_4.125x9.5in',
u'jpn_chou3_120x235mm',
u'iso_c5_162x229mm',
u'custom_min_1x4in',
u'custom_max_8.5x14in'],
'media-top-margin-supported': [318],
'media-type-supported': [u'stationery',
u'photographic-glossy'],
'multiple-document-handling-supported': [u'separate-documents-uncollated-copies',
u'separate-documents-collated-copies'],
'multiple-document-jobs-supported': True,
'multiple-operation-time-out': 300,
'natural-language-configured': u'en-us',
'notify-attributes-supported': [u'printer-state-change-time',
u'notify-lease-expiration-time',
u'notify-subscriber-user-name'],
'notify-events-default': [u'job-completed'],
'notify-events-supported': [u'job-completed',
u'job-config-changed',
u'job-created',
u'job-progress',
u'job-state-changed',
u'job-stopped',
u'printer-added',
u'printer-changed',
u'printer-config-changed',
u'printer-deleted',
u'printer-finishings-changed',
u'printer-media-changed',
u'printer-modified',
u'printer-restarted',
u'printer-shutdown',
u'printer-state-changed',
u'printer-stopped',
u'server-audit',
u'server-restarted',
u'server-started',
u'server-stopped'],
'notify-lease-duration-default': 86400,
'notify-lease-duration-supported': (0,
2147483647),
'notify-max-events-supported': [100],
'notify-pull-method-supported': [u'ippget'],
'notify-schemes-supported': [u'dbus',
u'mailto',
u'rss'],
'number-up-default': 1,
'number-up-supported': [1, 2, 4, 6, 9, 16],
'operations-supported': [2,
4,
5,
6,
8,
9,
10,
11,
12,
13,
14,
16,
17,
18,
19,
20,
21,
22,
23,
24,
25,
26,
27,
28,
34,
35,
37,
38,
56,
57,
59,
16385,
16386,
16387,
16388,
16389,
16390,
16391,
16392,
16393,
16394,
16395,
16396,
16397,
16398,
16399,
16423],
'orientation-requested-default': None,
'orientation-requested-supported': [3,
4,
5,
6],
'output-bin-default': u'face-down',
'output-bin-supported': [u'face-down'],
'output-mode-default': u'color',
'output-mode-supported': [u'monochrome',
u'color'],
'page-ranges-supported': True,
'pages-per-minute': 1,
'pages-per-minute-color': 1,
'pdf-k-octets-supported': (0, 240137980),
'pdf-versions-supported': [u'adobe-1.2',
u'adobe-1.3',
u'adobe-1.4',
u'adobe-1.5',
u'adobe-1.6',
u'adobe-1.7',
u'iso-19005-1_2005',
u'iso-32000-1_2008',
u'pwg-5102.3'],
'pdl-override-supported': [u'attempted'],
'port-monitor': u'none',
'port-monitor-supported': [u'none'],
'print-color-mode-default': u'color',
'print-color-mode-supported': [u'monochrome',
u'color'],
'print-quality-default': 4,
'print-quality-supported': [4],
'printer-commands': u'none',
'printer-current-time': '(IPP_TAG_DATE)',
'printer-dns-sd-name': u'HP DeskJet 845C @ john-Brazos',
'printer-error-policy': u'retry-job',
'printer-error-policy-supported': [u'abort-job',
u'retry-current-job',
u'retry-job',
u'stop-printer'],
'printer-icons': u'http://localhost:631/icons/HP_DeskJet_845C.png',
'printer-info': u'HP DeskJet 845C',
'printer-is-accepting-jobs': True,
'printer-is-shared': True,
'printer-location': u'',
'printer-make-and-model': u'HP Deskjet 845c, hpcups 3.12.6',
'printer-more-info': u'http://localhost:631/printers/HP_DeskJet_845C',
'printer-name': u'HP_DeskJet_845C',
'printer-op-policy': u'default',
'printer-op-policy-supported': [u'authenticated',
u'default'],
'printer-resolution-default': (300, 300, 3),
'printer-resolution-supported': [(300,
300,
3)],
'printer-settable-attributes-supported': [u'printer-info',
u'printer-location'],
'printer-state': 3,
'printer-state-change-time': 1344971132,
'printer-state-message': u'ready to print',
'printer-state-reasons': [u'none'],
'printer-type': 36876,
'printer-up-time': 1344971150,
'printer-uri-supported': [u'ipp://localhost:631/printers/HP_DeskJet_845C'],
'printer-uuid': u'urn:uuid:1cfda87a-4b33-397d-61fb-601d8eb4cee9',
'queued-job-count': 1,
'server-is-sharing-printers': True,
'sides-default': u'one-sided',
'sides-supported': [u'one-sided'],
'uri-authentication-supported': [u'requesting-user-name'],
'uri-security-supported': [u'none'],
'which-jobs-supported': [u'completed',
u'not-completed',
u'aborted',
u'all',
u'canceled',
u'pending',
u'pending-held',
u'processing',
u'processing-stopped']}}
Page 4 (Check PPD sanity):
{'cups_printer_ppd_defaults': {u'General': {u'InputSlot': u'Auto',
u'MediaType': u'Plain',
u'OutputMode': u'NormalGray',
u'PageRegion': u'A4',
u'PageSize': u'A4'}},
'cups_printer_ppd_valid': True,
'missing_pkgs_and_exes': ([], [])}
Page 5 (Local or remote?):
{'printer_is_remote': False}
Page 6 (Choose device):
{'cups_device_dict': {'device-class': u'direct',
'device-id': u'MFG:Hewlett-Packard;MDL:DeskJet 845C;CLS:PRINTER;DES:DeskJet 845C;SN:CN16A1M2VKSX;',
'device-info': u'HP DeskJet 845C USB CN16A1M2VKSX HPLIP',
'device-location': u'',
'device-make-and-model': u'HP DeskJet 845C'}}
Page 7 (Printer state reasons):
{'printer-state-message': u'ready to print',
'printer-state-reasons': [u'none']}
Page 8 (Error log checkpoint):
{'cups_server_settings': {'BrowseLocalProtocols': 'CUPS dnssd',
'BrowseRemoteProtocols': '',
'DefaultAuthType': 'Basic',
'JobPrivateAccess': 'default',
'JobPrivateValues': 'default',
'MaxLogSize': '0',
'SubscriptionPrivateAccess': 'default',
'SubscriptionPrivateValues': 'default',
'SystemGroup': 'lpadmin',
'WebInterface': 'Yes',
'_debug_logging': '0',
'_remote_admin': '0',
'_remote_any': '0',
'_remote_printers': '0',
'_share_printers': '1',
'_user_cancel_any': '0'},
'error_log_checkpoint': 89127,
'error_log_debug_logging_set': True}
Page 9 (Error log fetch):
{'error_log': ['D [14/Aug/2012:20:06:14 +0100] Avahi entry group established for HP DeskJet 845C @ john-Brazos',
'D [14/Aug/2012:20:06:14 +0100] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
'D [14/Aug/2012:20:06:14 +0100] cupsdReadClient: 16 POST / HTTP/1.1',
'D [14/Aug/2012:20:06:14 +0100] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
'D [14/Aug/2012:20:06:14 +0100] cupsdAuthorize: No authentication data provided.',
'D [14/Aug/2012:20:06:14 +0100] cupsdReadClient: 16 1.1 Get-Jobs 1',
'D [14/Aug/2012:20:06:14 +0100] Get-Jobs ipp://localhost/printers/',
'D [14/Aug/2012:20:06:14 +0100] Returning IPP successful-ok for Get-Jobs (ipp://localhost/printers/) from localhost',
'D [14/Aug/2012:20:06:14 +0100] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
'D [14/Aug/2012:20:06:14 +0100] cupsdReadClient: 16 POST / HTTP/1.1',
'D [14/Aug/2012:20:06:14 +0100] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
'D [14/Aug/2012:20:06:14 +0100] cupsdAuthorize: No authentication data provided.',
'D [14/Aug/2012:20:06:14 +0100] cupsdReadClient: 16 1.1 Get-Jobs 1',
'D [14/Aug/2012:20:06:14 +0100] Get-Jobs ipp://localhost/printers/',
'D [14/Aug/2012:20:06:14 +0100] Returning IPP successful-ok for Get-Jobs (ipp://localhost/printers/) from localhost',
'D [14/Aug/2012:20:06:14 +0100] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
'D [14/Aug/2012:20:06:14 +0100] cupsdReadClient: 16 PUT /admin/conf/cupsd.conf HTTP/1.1',
'D [14/Aug/2012:20:06:14 +0100] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
'D [14/Aug/2012:20:06:14 +0100] cupsdAuthorize: No authentication data provided.',
'D [14/Aug/2012:20:06:14 +0100] cupsdIsAuthorized: username=""',
'D [14/Aug/2012:20:06:14 +0100] cupsdSendHeader: 16 WWW-Authenticate: Basic realm="CUPS", trc="y"',
'D [14/Aug/2012:20:06:14 +0100] cupsdCloseClient: 16',
'D [14/Aug/2012:20:06:14 +0100] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
'D [14/Aug/2012:20:06:14 +0100] cupsdAcceptClient: 16 from localhost (Domain)',
'D [14/Aug/2012:20:06:14 +0100] cupsdReadClient: 16 PUT /admin/conf/cupsd.conf HTTP/1.1',
'D [14/Aug/2012:20:06:14 +0100] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
'D [14/Aug/2012:20:06:14 +0100] cupsdAuthorize: Authorized as john using PeerCred',
'D [14/Aug/2012:20:06:14 +0100] cupsdIsAuthorized: username="john"',
'I [14/Aug/2012:20:06:14 +0100] Installing config file "/etc/cups/cupsd.conf"...',
'D [14/Aug/2012:20:06:15 +0100] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
'D [14/Aug/2012:20:06:15 +0100] cupsdCloseClient: 16',
'D [14/Aug/2012:20:06:15 +0100] cupsdSetBusyState: newbusy="Dirty files", busy="Dirty files"',
'D [14/Aug/2012:20:06:15 +0100] cupsdDeregisterPrinter(p=0x7f73f6bacaf0(HP_DeskJet_845C), removeit=1)',
'D [14/Aug/2012:20:06:15 +0100] cupsdDeregisterPrinter(p=0x7f73f6c1f4c0(PDF), removeit=1)',
'I [14/Aug/2012:20:06:15 +0100] Generating printcap /var/run/cups/printcap...',
'D [14/Aug/2012:20:06:15 +0100] cupsdSetBusyState: newbusy="Not busy", busy="Dirty files"',
"W [14/Aug/2012:20:06:15 +0100] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'HP_DeskJet_845C-Gray..' already exists",
"W [14/Aug/2012:20:06:15 +0100] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'HP_DeskJet_845C-RGB..' already exists",
"W [14/Aug/2012:20:06:15 +0100] failed to CreateDevice: org.freedesktop.ColorManager.AlreadyExists:device id 'cups-HP_DeskJet_845C' already exists",
"W [14/Aug/2012:20:06:15 +0100] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'PDF-Gray..' already exists",
"W [14/Aug/2012:20:06:15 +0100] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'PDF-RGB..' already exists",
"W [14/Aug/2012:20:06:15 +0100] failed to CreateDevice: org.freedesktop.ColorManager.AlreadyExists:device id 'cups-PDF' already exists",
'E [14/Aug/2012:20:06:15 +0100] Failed to update TXT record for HP DeskJet 845C @ john-Brazos: -2'],
'error_log_debug_logging_unset': True}
Page 10 (Locale issues):
{'printer_page_size': u'A4',
'system_locale_lang': None,
'user_locale_ctype': 'en_GB',
'user_locale_messages': 'en_GB'}
Jim Lurk
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Re: Deskjet 845c failure

Postby DrHu on Tue Aug 14, 2012 3:26 pm

For HP printers the facility to use is usually HPLIP
https://en.wikipedia.org/wiki/HP_Linux_ ... d_Printing

And I would choose one or the other: starting with HPLIP, and if that wasn't working try CUPS, but not both at the same time..
http://hplipopensource.com/hplip-web/index.html

I would remove CUPS, and test HPLIP first, use the package manager to remove completely CUPS (synaptic) or your package manager in Mint.
--or you could just stop the cupsd (cups daemon) in the services selection available from the desktop menus in mint..
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Re: Deskjet 845c failure

Postby Jim Lurk on Thu Aug 16, 2012 9:09 am

Thanks Dr Hu

Synaptic insists on cups being installed with HPLIP...did a re-installation of them all...seems to be working though I still get the printer connection failure message...

Hope for the best

JL
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Re: Deskjet 845c failure

Postby Jim Lurk on Tue Aug 28, 2012 9:03 am

Hello all


This is still driving me mad..I have re-installed the latest version of HPLIP and Cups and the problem remains the same..it will print a test page but nothing else...connection to printer error..also the server is not publishing this printer although it is shared.

I notice that it is using the hpfax .ppd file and though all the other data shows a Deskjet 845c maybe this is a problem? The 845 .ppd file is not in the HP folder with the other printers. Is there any way of getting this file outside HPLIP?

All the notification reminders are ok; but the job shows as Stopped in the HPLIP management window. Surely if it can print a test page there should be no difficulty?

Any advice would be helpful

yours

JL
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Re: Deskjet 845c failure

Postby Jim Lurk on Wed Oct 03, 2012 7:53 am

Hello

This problem persists..I have tried everything I know to sort it and the damn thing still will not print, even from the HPLIP interface. The messages remain the same, the printer is discovered and set up, the messages show that it is printing and that the job is finished but the printer does not fire up and the same error messages are generated by HP with no solution suggested.

Surely there must be a simple solution?

Any help would be appreciated

Jim
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