HP LaserJet 1020 Plus print job completed but doesn't Print

Forum rules
Before you post please read this

HP LaserJet 1020 Plus print job completed but doesn't Print

Postby pytiwari on Wed Sep 19, 2012 2:36 pm

I have a Desktop with Linux Mint Maya (Mate 32 Bit) installed on it. My printer is HP Laser jet 1020 plus which is detected by the system and also installed correctly. I can print to it as well. However all of a sudden for no reason it stops printing without any error message. In fact, the job status is shown to be 'job completed' in the printer queue. It came back again to normal printing pages on its own (as I thought). This cycle happened many times until I could at least nail down the reason it was coming back to normal. The machine is Dual boot with Windows XP on it. Whenever I boot into Windows XP and print from it (which I had to do when the printer won't print from Linux) and then boot back into Linux, the printer starts printing. This is strange and I am not sure what is causing this but this pattern is repeatable. I have not been able to figure out yet when does this problem starts, I mean what causes the printer to go to hibernation.
can anyone help me avoid having to wake up my printer from Windows XP? This solution is unacceptable and embarrassing (I am constantly being asked to not use Linux) just for this reason.
pytiwari
Level 1
Level 1
 
Posts: 5
Joined: Wed Sep 19, 2012 2:20 pm

Linux Mint is funded by ads and donations.
 

Re: HP LaserJet 1020 Plus print job completed but doesn't Pr

Postby pdc_2 on Thu Sep 20, 2012 12:37 am

so according to OpenPrinting

http://www.openprinting.org/printer/HP/HP-LaserJet_1020

you should have the foo2zjs driver installed to run this printer;

I see from my own mate 13 it is already installed here, even though I do not have an HP printer

I do notice on the above page it says

The firmware of the printer must be uploaded after turning it on. You can use a hotplug/udev script which comes with foo2zjs, or do it manually: "cat /usr/share/foo2zjs/firmware/sihp1020.dl > /dev/usb/lp0".


.........you might like to check that.................

______________________

If you have the patience, Ubuntu provide a very structured debugging wiki

https://wiki.ubuntu.com/DebuggingPrintingProblems

....it means wading through it ............

one segment of it says

In all Ubuntu flavors to activate debug logging you can run

$ cupsctl LogLevel=debug



another suggestion is to look at the CUPS

http://localhost:631/printers/

and see how your printers are set up there;

..I would ensure you have the latest foo package installed; I would be tempted to delete your current printer setup and re-install, even though you believe it to be correct ...................
Attachments
foo2zjs.png
foo2zjs.png (39.46 KiB) Viewed 2860 times
pdc_2
Level 6
Level 6
 
Posts: 1061
Joined: Mon May 11, 2009 1:21 am

Re: HP LaserJet 1020 Plus print job completed but doesn't Pr

Postby pytiwari on Thu Sep 20, 2012 3:25 am

pdc_2,

Thanks a lot. I will check if having a script to upload the firmware helps. I cannot try it right away as I will have to wait for my printer to once again goto the slumber mode. As I said, I am not sure what causes it to go into this mode, shutting down the computer doesn't always recreates the problem.
I have checked CUPS and everything appears normal there. CUPS also says job completed, no error and idle-ready print status. But nothing prints as such.
pytiwari
Level 1
Level 1
 
Posts: 5
Joined: Wed Sep 19, 2012 2:20 pm

Re: HP LaserJet 1020 Plus print job completed but doesn't Pr

Postby pytiwari on Thu Sep 20, 2012 3:33 am

pdc_2,

Thanks a lot. I will check if having a script to upload the firmware helps. I cannot try it right away as I will have to wait for my printer to once again goto the slumber mode. As I said, I am not sure what causes it to go into this mode, shutting down the computer doesn't always recreates the problem.
I have checked CUPS and everything appears normal there. CUPS also says job completed, no error and idle-ready print status. But nothing prints as such.
pytiwari
Level 1
Level 1
 
Posts: 5
Joined: Wed Sep 19, 2012 2:20 pm

Re: HP LaserJet 1020 Plus print job completed but doesn't Pr

Postby pdc_2 on Thu Sep 20, 2012 4:51 am

remember:

In all Ubuntu flavors to activate debug logging you can run

$ cupsctl LogLevel=debug
pdc_2
Level 6
Level 6
 
Posts: 1061
Joined: Mon May 11, 2009 1:21 am

Re: HP LaserJet 1020 Plus print job completed but doesn't Pr

Postby pytiwari on Thu Sep 20, 2012 9:50 am

I think using hp-setup to install the printer driver solves this problem. Someone suggested this as a reply on the link you provided. As of now, problem appears to be solved unless I suddenly run into it.
I have tried switching off the printer a couple of times and checked to ensure that the firmware is not required to be uploaded manually after installing it with hp-setup.

Thanks for the help.
pytiwari
Level 1
Level 1
 
Posts: 5
Joined: Wed Sep 19, 2012 2:20 pm

Re: HP LaserJet 1020 Plus print job completed but doesn't Pr

Postby rigadorje on Thu Dec 27, 2012 12:12 pm

For anyone else who is browsing this thread:

Had the same exact problem with Linux Mint Nadia. After vanilla install, plugged in HP LaserJet 1020, printer was auto-installed and set as default. Sent job to printer; after a short while the job shows as completed but nothing is printed. (Printer works fine with Windows PC.)

Googling "linux mint laserjet 1020" throws up this thread up top. After reading it, I first deleted the printer from Mint, then tried "sudo hp-setup" in a terminal. Worked like a charm. Am printing fine now.
rigadorje
Level 1
Level 1
 
Posts: 1
Joined: Thu Dec 27, 2012 12:06 pm

Re: HP LaserJet 1020 Plus print job completed but doesn't Pr

Postby Garryck on Fri Jan 11, 2013 8:16 am

rigadorje wrote:After reading it, I first deleted the printer from Mint, then tried "sudo hp-setup" in a terminal. Worked like a charm. Am printing fine now.

This also worked for me.. but after doing the above I had to switch the printer off and back on again before it 'took'.
Garryck
Level 1
Level 1
 
Posts: 17
Joined: Sun Nov 11, 2012 2:22 am

Re: HP LaserJet 1020 Plus print job completed but doesn't Pr

Postby kiscsibe on Sat Apr 27, 2013 4:29 am

After reading it, I first deleted the printer from Mint, then tried "sudo hp-setup" in a terminal. Worked like a charm. Am printing fine now.

This also worked for me.. but after doing the above I had to switch the printer off and back on again before it 'took'.


It worked for me too,
thanks !

with hp 1020
kiscsibe
Level 1
Level 1
 
Posts: 1
Joined: Sat Apr 27, 2013 4:27 am

Re: HP LaserJet 1020 Plus print job completed but doesn't Pr

Postby Doomster1961 on Mon May 27, 2013 11:46 am

I had a similar problem with my HP Laserjet 1018 in updated LinuxMint14 usb/hard drive install. Print job completed but doesn't work. I installed the HP binary files by reinstalling the HP Linux Printing plug-in using "Terminal". Reinstall drivers by typing: sudo hp-plugin -i after I pushed the Enter key my printer (powered on before anything was done) automatically restarted and then was read to print. Yes it worked. Now my laser printer works. Allow a little time to pass for the signal to get to your printer. I had so many previous print jobs that never printed so I cancelled all print jobs in the printer memory and printed out my webpage. I went to http://www.linuxmint.com community forum and went to HARDWARE under Printer resolutions and I used the "LinuxMint Julia edition" printer solution and typed in Terminal and it works under LinuxMint 14 ! :D
Doomster1961
Level 1
Level 1
 
Posts: 1
Joined: Mon May 27, 2013 10:48 am

Linux Mint is funded by ads and donations.
 

Return to Printers & Scanners

Who is online

Users browsing this forum: No registered users and 2 guests