caramba wrote:Similar problem with a recent HP multifunction (OJ 6700):
Mint 9 with HP hplip : works perfect
Mint LMDE with synaptic hplip : works perfect
Mint 13 64 mate or cinnamon with HP hplip : printer works, scanner does not
One difference : with Mint 9 and LMDE, scanner uses simple scan, while Mint 13 uses xsane
Also, with Mint13 the scanner URI is found, but then there is an error, 'unsupported command'
I really don't see why it doesn't work with Mint 13.
I don't know whether you are on MInt13 64 bit. If you are try this. I am using Mint 13 Mate 64bit and a HP4620 printer/scanner. I downloaded and installed hplip 3.12.11 and the scanner doesn't work. It is not even detected. However I have solved the problem like this:
Getting scanner to work with Mint13 Mate 64bit:
1) If necessary manually use pluma as root to add 'hpaio' into '/etc/sane.d/dll.conf', that is if 'hpaio' doesn't appear already.
2) Use File Manager, probably caja, to go to /usr/lib and /usr/lib64, both as administrator/root.
In lib64, make link of directory 'sane', and then cut and paste it into directory /usr/lib; rename the created link as 'sane'. (N.B. There is probably already an empty directory 'sane' in /usr/lib which will first have to deleted or renamed in some meaningless way such as 'sane.original.empty').
This worked ok for me on 08/08/12. Now scanner works fine, either simplescan or xsane.