Printer is turned off or unplugged--it isn't

Forum rules
Before you post please read this

Printer is turned off or unplugged--it isn't

Postby LindseyD. on Thu Oct 25, 2012 2:49 pm

I've been gifted with a Lexmark X3500, which has a built-in driver in Mint13 KDE. It was detected just fine, but when I try to print the printer manager (in System Settings) says the printer is turned off or unplugged. It isn't. I'm clueless how to diagnose the problem, let alone solve it. PS: the printer does work on an old XP machine.
Mint15 KDE
LindseyD.
Level 4
Level 4
 
Posts: 265
Joined: Fri Mar 26, 2010 12:35 pm

Linux Mint is funded by ads and donations.
 

Lexmark X3500

Postby pdc_2 on Fri Oct 26, 2012 7:04 pm

another post asked for a how-to

is this any help?

https://wiki.ubuntu.com/DebuggingPrintingProblems

Lexmark have an Ubuntu debian package driver

http://support.lexmark.com/index?page=c ... &locale=en

............. I wonder if that is what you are using? You may care to install this

looks like it is called lexmark_inkjet_09_driver_1.0_1.i386_ts.deb.sh.tar.gz

if it came into your Downloads directory you would

cd Downloads


tar -zxvf lexmark_inkjet_09_driver_1.0_1.i386_ts.deb.sh.tar.gz


sudo ./lexmark_inkjet_09_driver_1.0_1.i386_ts.deb.sh
pdc_2
Level 6
Level 6
 
Posts: 1179
Joined: Mon May 11, 2009 1:21 am

Re: Printer is turned off or unplugged--it isn't

Postby LindseyD. on Sat Oct 27, 2012 8:19 am

Hi pdc_2:

Thanks for this. According to Lexmark, the page you sent me to doesn't include the 3300 series, but I did some more googling and found a few pages that might help.

Will also scour the UbuntuWiki page. Although when I clicked on it I got a "This Connection is Untrusted" message from Firefox. Very odd.

UPDATE: I solved the problem of "not connected" by switching to an alternate driver (also installed by default) that wasn't recommended. Now I'm being told by the printer, not the computer software, that the alignment is wrong and I should remove the tape from the cartridges. These are not new cartridges. I shall persevere.
Mint15 KDE
LindseyD.
Level 4
Level 4
 
Posts: 265
Joined: Fri Mar 26, 2010 12:35 pm


Return to Printers & Scanners

Who is online

Users browsing this forum: No registered users and 3 guests