I have solved the problem after much work. this is what I did . hope it helps other people. iT IS ON A HP COLOR LASER CM1415FNW
I first uninstalled all of my hplip.
downloaded (I put it on the desktop after downloading) and Installed hplip 3.12.10a manually in the terminal
the terminal method for us new to linux is in the following:http://hplipopensource.com/hplip-web/in ... index.html
also make sure your package manager has the hp cup backend installed.
hope this helps people. It took me awhile, but in the process I'm learning about mint and linux
Thanks everyone for helping.