Hi all,
I am new to Mint, though not new to Linux, as I used Ubuntu for years.
After installing Mint 14 Cinnamon (64 bit) on an AMD machine, all does well, except my printer: There is HPLIP installed, but the GUI is not ready to provide any options, e.g. double-sided printing.
In fact the HPLIP Toolbox is missing at all (I know how it is supposed to look, as I had it under Ubuntu).
Thank you for any hints.
HP Officejet 8000 Pro on Mint 14: No Options Available
Forum rules
Before you post read how to get help. Topics in this forum are automatically closed 6 months after creation.
Before you post read how to get help. Topics in this forum are automatically closed 6 months after creation.
-
mungo59
HP Officejet 8000 Pro on Mint 14: No Options Available
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Re: HP Officejet 8000 Pro on Mint 14: No Options Available
here is the Ubuntu how-to for HP
https://help.ubuntu.com/community/HpAllInOne
a magic command seems to be
https://help.ubuntu.com/community/HpAllInOne
a magic command seems to be
......... then the waters of the sea seem to part after that........sudo hp-setup
-
mungo59
Re: HP Officejet 8000 Pro on Mint 14: No Options Available
Nope.
I do not want to add a new printer - the one available is exactly the device I need.
And it appears that there is no duplexer recognized though it used to work under Ubuntu 12.10.
As for now, in HPLIP 3.12.11 (Device Manager 15.0 (Qt4)) under "Print Settings"/"Installable Options" there is a "Duplexer Installed" section, but it is greyed out. So, no wonder how comes that LibreOffice cannot print double-sided.
Any chance to get that running under Mint 14?
I do not want to add a new printer - the one available is exactly the device I need.
And it appears that there is no duplexer recognized though it used to work under Ubuntu 12.10.
As for now, in HPLIP 3.12.11 (Device Manager 15.0 (Qt4)) under "Print Settings"/"Installable Options" there is a "Duplexer Installed" section, but it is greyed out. So, no wonder how comes that LibreOffice cannot print double-sided.
Any chance to get that running under Mint 14?
-
mungo59
Re: HP Officejet 8000 Pro on Mint 14: No Options Available
Update:
I can print PDFs double-sided from Evince.
There is no such option in LibreOffice.
Still there is the Duplexer-option greyed out and set to "Off" in the Print Settings of the Device Manager in HPLIP.
In the Device Information/Status Data under #64 I find a key named duplexer set to "1".
So far I have not found, what that means and how to chance it eventually.
I ran hp-check -t and got
To me it seems that because Mint 14 is not supported, some information may not have come through to HPLIP, as in fact there *is* a scanner and as well the duplexer is physically installed (and surprisingly working with Evince).
I might only need to tell LibreOffice...
I can print PDFs double-sided from Evince.
There is no such option in LibreOffice.
Still there is the Duplexer-option greyed out and set to "Off" in the Print Settings of the Device Manager in HPLIP.
In the Device Information/Status Data under #64 I find a key named duplexer set to "1".
So far I have not found, what that means and how to chance it eventually.
I ran hp-check -t and got
Code: Select all
HP Linux Imaging and Printing System (ver. 3.12.11)
Dependency/Version Check Utility ver. 15
Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
Saving output in log file: /home/jockel/hp-check.log
Initializing. Please wait...
warning: linuxmint-14 version is not supported. Using linuxmint-13 versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 3.5.0-17-generic #28-Ubuntu SMP Tue Oct 9 19:31:23 UTC 2012 GNU/Linux
Host: tiggr
Proc: 3.5.0-17-generic #28-Ubuntu SMP Tue Oct 9 19:31:23 UTC 2012 GNU/Linux
Distribution: linuxmint 14
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.12.11
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for linuxmint distro 14 version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.12.11
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.12.11
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.12.11
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/hplip.conf' file:
[upgrade]
notify_upgrade = true
last_upgraded_time = 1358363098
pending_upgrade_time = 0
latest_available_version = 3.12.11
[settings]
systray_visible = 0
systray_messages = 2
[last_used]
device_uri = "hp:/usb/Officejet_Pro_8000_A809?serial=CN0242Q028"
printer_name =
working_dir = .
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
interval = 5
device_list =
[fax]
voice_phone =
email_address =
[installation]
date_time = 19.01.2013 08:46:03
version = 3.12.11
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
--------------------------
| External Dependencies |
--------------------------
gs Ghostscript REQUIRED 7.05 9.06 OK -
network Network-wget OPTIONAL - 1.13.4 OK -
dbus DBus REQUIRED - 1.6.4 OK -
scanimage Shell-Scanning OPTIONAL 1.0 1.0.23 OK -
policykit Admin-Policy-framework OPTIONAL - 0.104 OK -
xsane SANE-GUI OPTIONAL 0.9 0.998 OK -
cups CUPS REQUIRED 1.1 1.6.1 OK 'CUPS Scheduler is running'
-------------------------
| General Dependencies |
-------------------------
reportlab Python-PDF-Lib OPTIONAL 2.0 2.5 OK -
libcrypto OpenSSL-Crypto-Lib REQUIRED - 1.0.1 OK -
pil Python-Image-Lib OPTIONAL - 1.1.7 OK -
pyqt4-dbus PyQt4-DBUS REQUIRED 4.0 4.9.3 OK -
libjpeg JPEG-Lib REQUIRED - - OK -
libpthread POSIX-Threads-Lib REQUIRED - 2.15 OK -
python-dbus Python-DBUS REQUIRED 0.80.0 1.1.1 OK -
python-devel Python-SDK REQUIRED 2.2 2.7.3 OK -
pyqt4 Python-Qt4 REQUIRED 4.0 4.9.3 OK -
cups-devel CUPS-SDK REQUIRED - 1.6.1 OK -
sane-devel SANE-SDK REQUIRED - 1.0.23 OK -
libusb USB-Lib REQUIRED - 1.0 OK -
sane Scan-Lib REQUIRED - 1.0.23 OK -
cups-image CUPS-Image-Lib REQUIRED - 1.6.1 OK -
libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9 5.4.3 OK -
python-xml Python-XML-Lib REQUIRED - 2.1.0 OK -
python-notify Desktop-notifications OPTIONAL - - OK -
------------------------------
| Compile Time Dependencies |
------------------------------
gcc gcc-Compiler REQUIRED - 4.7.2 OK -
libtool Build-tools REQUIRED - 2.4.2 OK -
make GNU-Build-tools REQUIRED 3.0 3.81 OK -
----------------------
| Python Extentions |
----------------------
cupsext CUPS-Extension REQUIRED - 3.12.11 OK -
pcardext PhotoCard-Extension REQUIRED - 3.12.11 OK -
hpmudext IO-Extension REQUIRED - 3.12.11 OK -
-----------------------
| Scan Configuration |
-----------------------
hpaio HPLIP-SANE-Backend REQUIRED - 3.12.11 OK 'hpaio found in /etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED - 3.12.11 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
No Scanner found.
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
Device URI Model
-------------------------------- --------------------------
hp:/usb/Officejet_Pro_8000_A809? HP Officejet Pro 8000 A809
serial=CN0242Q028
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
Officejet_Pro_8000_A809
-----------------------
Type: Printer
Device URI: hp:/usb/Officejet_Pro_8000_A809?serial=CN0242Q028
PPD: /etc/cups/ppd/Officejet_Pro_8000_A809.ppd
PPD Description: HP Officejet Pro 8000 a809, hpcups 3.12.6
Printer status: printer Officejet_Pro_8000_A809 is idle. enabled since Sa 19 Jan 2013 0ready to print
Communication status: Good
--------------
| PERMISSION |
--------------
groups user-groups Required - - OK jockel adm lp cdrom sudo dip plugdev lpadmin sambashare
USB Officejet_Pro_8000_A809 Required - - OK Node:'/dev/bus/usb/002/003' Perm:' root lp rw- rw- rw- rw- r--'
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
None
Missing Optional Dependencies
-----------------------------
None
Total Errors: 0
Total Warnings: 0
No errors or warnings.
Done.I might only need to tell LibreOffice...