I bought this model after seeing that there were drivers provided by Canon for this model. When I installed the printer, the drivers appeared automatically. However, I cannot scan. Simple Scan and other software do not see the scanner. These are the same drivers I used successfully on the Canon MF 4150. I'm hoping someone might be able to tell me that I don't have to return the unit. As the user name suggests, I am very much a newbie. Any help will be greatly appreciated!
Mint 17.1 32
Dual boot with Windows Vista.
Compaq Presario P.C. AMD Athlon X2 4450E
Canon D530 Prints / Doesn't see scanner
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Canon D530 Prints / Doesn't see scanner
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Re: Canon D530 Prints / Doesn't see scanner
can you open a terminal;
and type and hit the enter key; and can you copy the ID that it gives for your Canon please?
It is likely to say something like
and type
Code: Select all
lsusb
It is likely to say something like
..................it is those middle numbersBus 007 Device 002: ID 04a9:26eg Canon, Inc.
that are of interest04a9:26eg
Re: Canon D530 Prints / Doesn't see scanner
this user on Ubuntu http://ubuntuforums.org/showthread.php? ... ight=canon was seeking help for his D530 and reports it now works after recent updates; ................ need to check if those updates come automatically to Mint
___________________________________
http://ubuntuforums.org/showthread.php? ... ight=canon
this user joined the sane-development lists; to see expert advice; they advised to add a ppa that gives access to latest sane versions
the command to add the ppa was and this is link https://launchpad.net/~rolfbensch/+arch ... u/sane-git ............and after adding ppa
_______________________
I list these here for consideration
___________________________________
http://ubuntuforums.org/showthread.php? ... ight=canon
this user joined the sane-development lists; to see expert advice; they advised to add a ppa that gives access to latest sane versions
the command to add the ppa was
Code: Select all
sudo add-apt-repository ppa:rolfbensch/sane-git
Code: Select all
sudo apt-get update
I list these here for consideration
Re: Canon D530 Prints / Doesn't see scanner
I have followed through on your suggestions. The scanner is now seen. But, in Simple Scan it says it has trouble communicating with scanner. In gscan2pdf it says the printer is busy. So, some progress, but no scan yet. Thanks for your continued help!
Re: Canon D530 Prints / Doesn't see scanner
If it helps, I just ran sane-find-scanner -v and got:
This is sane-find-scanner from sane-backends 1.0.25git
# sane-find-scanner will now attempt to detect your scanner. If the
# result is different from what you expected, first make sure your
# scanner is powered up and properly connected to your computer.
searching for SCSI scanners:
checking /dev/scanner... failed to open (Invalid argument)
checking /dev/sg0... failed to open (Access to resource has been denied)
checking /dev/sg1... failed to open (Invalid argument)
checking /dev/sg2... failed to open (Invalid argument)
checking /dev/sg3... failed to open (Invalid argument)
checking /dev/sg4... failed to open (Invalid argument)
checking /dev/sg5... failed to open (Invalid argument)
checking /dev/sg6... failed to open (Invalid argument)
checking /dev/sg7... failed to open (Invalid argument)
checking /dev/sg8... failed to open (Invalid argument)
checking /dev/sg9... failed to open (Invalid argument)
checking /dev/sga... failed to open (Invalid argument)
checking /dev/sgb... failed to open (Invalid argument)
checking /dev/sgc... failed to open (Invalid argument)
checking /dev/sgd... failed to open (Invalid argument)
checking /dev/sge... failed to open (Invalid argument)
checking /dev/sgf... failed to open (Invalid argument)
checking /dev/sgg... failed to open (Invalid argument)
checking /dev/sgh... failed to open (Invalid argument)
checking /dev/sgi... failed to open (Invalid argument)
checking /dev/sgj... failed to open (Invalid argument)
checking /dev/sgk... failed to open (Invalid argument)
checking /dev/sgl... failed to open (Invalid argument)
checking /dev/sgm... failed to open (Invalid argument)
checking /dev/sgn... failed to open (Invalid argument)
checking /dev/sgo... failed to open (Invalid argument)
checking /dev/sgp... failed to open (Invalid argument)
checking /dev/sgq... failed to open (Invalid argument)
checking /dev/sgr... failed to open (Invalid argument)
checking /dev/sgs... failed to open (Invalid argument)
checking /dev/sgt... failed to open (Invalid argument)
checking /dev/sgu... failed to open (Invalid argument)
checking /dev/sgv... failed to open (Invalid argument)
checking /dev/sgw... failed to open (Invalid argument)
checking /dev/sgx... failed to open (Invalid argument)
checking /dev/sgy... failed to open (Invalid argument)
checking /dev/sgz... failed to open (Invalid argument)
# No SCSI scanners found. If you expected something different, make sure that
# you have loaded a kernel SCSI driver for your SCSI adapter.
searching for USB scanners:
checking /dev/usb/scanner... failed to open (Invalid argument)
checking /dev/usb/scanner0... failed to open (Invalid argument)
checking /dev/usb/scanner1... failed to open (Invalid argument)
checking /dev/usb/scanner2... failed to open (Invalid argument)
checking /dev/usb/scanner3... failed to open (Invalid argument)
checking /dev/usb/scanner4... failed to open (Invalid argument)
checking /dev/usb/scanner5... failed to open (Invalid argument)
checking /dev/usb/scanner5... failed to open (Invalid argument)
checking /dev/usb/scanner7... failed to open (Invalid argument)
checking /dev/usb/scanner8... failed to open (Invalid argument)
checking /dev/usb/scanner9... failed to open (Invalid argument)
checking /dev/usb/scanner10... failed to open (Invalid argument)
checking /dev/usb/scanner11... failed to open (Invalid argument)
checking /dev/usb/scanner12... failed to open (Invalid argument)
checking /dev/usb/scanner13... failed to open (Invalid argument)
checking /dev/usb/scanner14... failed to open (Invalid argument)
checking /dev/usb/scanner15... failed to open (Invalid argument)
checking /dev/usbscanner... failed to open (Invalid argument)
checking /dev/usbscanner0... failed to open (Invalid argument)
checking /dev/usbscanner1... failed to open (Invalid argument)
checking /dev/usbscanner2... failed to open (Invalid argument)
checking /dev/usbscanner3... failed to open (Invalid argument)
checking /dev/usbscanner4... failed to open (Invalid argument)
checking /dev/usbscanner5... failed to open (Invalid argument)
checking /dev/usbscanner6... failed to open (Invalid argument)
checking /dev/usbscanner7... failed to open (Invalid argument)
checking /dev/usbscanner8... failed to open (Invalid argument)
checking /dev/usbscanner9... failed to open (Invalid argument)
checking /dev/usbscanner10... failed to open (Invalid argument)
checking /dev/usbscanner11... failed to open (Invalid argument)
checking /dev/usbscanner12... failed to open (Invalid argument)
checking /dev/usbscanner13... failed to open (Invalid argument)
checking /dev/usbscanner14... failed to open (Invalid argument)
checking /dev/usbscanner15... failed to open (Invalid argument)
could not open USB device 0x046d/0x081b at 001:005: Access denied (insufficient permissions)
found USB scanner (vendor=0x04a9 [Canon Inc], product=0x2775 [D530/D560]) at libusb:001:007
could not open USB device 0x1d6b/0x0002 at 001:001: Access denied (insufficient permissions)
could not open USB device 0x046d/0xc31c at 002:003: Access denied (insufficient permissions)
could not open USB device 0x045e/0x0023 at 002:002: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 002:001: Access denied (insufficient permissions)
# Your USB scanner was (probably) detected. It may or may not be supported by
# SANE. Try scanimage -L and read the backend's manpage.
# Not checking for parallel port scanners.
# Most Scanners connected to the parallel port or other proprietary ports
# can't be detected by this program.
# You may want to run this program as root to find all devices. Once you
# found the scanner devices, be sure to adjust access permissions as
# necessary.
This is sane-find-scanner from sane-backends 1.0.25git
# sane-find-scanner will now attempt to detect your scanner. If the
# result is different from what you expected, first make sure your
# scanner is powered up and properly connected to your computer.
searching for SCSI scanners:
checking /dev/scanner... failed to open (Invalid argument)
checking /dev/sg0... failed to open (Access to resource has been denied)
checking /dev/sg1... failed to open (Invalid argument)
checking /dev/sg2... failed to open (Invalid argument)
checking /dev/sg3... failed to open (Invalid argument)
checking /dev/sg4... failed to open (Invalid argument)
checking /dev/sg5... failed to open (Invalid argument)
checking /dev/sg6... failed to open (Invalid argument)
checking /dev/sg7... failed to open (Invalid argument)
checking /dev/sg8... failed to open (Invalid argument)
checking /dev/sg9... failed to open (Invalid argument)
checking /dev/sga... failed to open (Invalid argument)
checking /dev/sgb... failed to open (Invalid argument)
checking /dev/sgc... failed to open (Invalid argument)
checking /dev/sgd... failed to open (Invalid argument)
checking /dev/sge... failed to open (Invalid argument)
checking /dev/sgf... failed to open (Invalid argument)
checking /dev/sgg... failed to open (Invalid argument)
checking /dev/sgh... failed to open (Invalid argument)
checking /dev/sgi... failed to open (Invalid argument)
checking /dev/sgj... failed to open (Invalid argument)
checking /dev/sgk... failed to open (Invalid argument)
checking /dev/sgl... failed to open (Invalid argument)
checking /dev/sgm... failed to open (Invalid argument)
checking /dev/sgn... failed to open (Invalid argument)
checking /dev/sgo... failed to open (Invalid argument)
checking /dev/sgp... failed to open (Invalid argument)
checking /dev/sgq... failed to open (Invalid argument)
checking /dev/sgr... failed to open (Invalid argument)
checking /dev/sgs... failed to open (Invalid argument)
checking /dev/sgt... failed to open (Invalid argument)
checking /dev/sgu... failed to open (Invalid argument)
checking /dev/sgv... failed to open (Invalid argument)
checking /dev/sgw... failed to open (Invalid argument)
checking /dev/sgx... failed to open (Invalid argument)
checking /dev/sgy... failed to open (Invalid argument)
checking /dev/sgz... failed to open (Invalid argument)
# No SCSI scanners found. If you expected something different, make sure that
# you have loaded a kernel SCSI driver for your SCSI adapter.
searching for USB scanners:
checking /dev/usb/scanner... failed to open (Invalid argument)
checking /dev/usb/scanner0... failed to open (Invalid argument)
checking /dev/usb/scanner1... failed to open (Invalid argument)
checking /dev/usb/scanner2... failed to open (Invalid argument)
checking /dev/usb/scanner3... failed to open (Invalid argument)
checking /dev/usb/scanner4... failed to open (Invalid argument)
checking /dev/usb/scanner5... failed to open (Invalid argument)
checking /dev/usb/scanner5... failed to open (Invalid argument)
checking /dev/usb/scanner7... failed to open (Invalid argument)
checking /dev/usb/scanner8... failed to open (Invalid argument)
checking /dev/usb/scanner9... failed to open (Invalid argument)
checking /dev/usb/scanner10... failed to open (Invalid argument)
checking /dev/usb/scanner11... failed to open (Invalid argument)
checking /dev/usb/scanner12... failed to open (Invalid argument)
checking /dev/usb/scanner13... failed to open (Invalid argument)
checking /dev/usb/scanner14... failed to open (Invalid argument)
checking /dev/usb/scanner15... failed to open (Invalid argument)
checking /dev/usbscanner... failed to open (Invalid argument)
checking /dev/usbscanner0... failed to open (Invalid argument)
checking /dev/usbscanner1... failed to open (Invalid argument)
checking /dev/usbscanner2... failed to open (Invalid argument)
checking /dev/usbscanner3... failed to open (Invalid argument)
checking /dev/usbscanner4... failed to open (Invalid argument)
checking /dev/usbscanner5... failed to open (Invalid argument)
checking /dev/usbscanner6... failed to open (Invalid argument)
checking /dev/usbscanner7... failed to open (Invalid argument)
checking /dev/usbscanner8... failed to open (Invalid argument)
checking /dev/usbscanner9... failed to open (Invalid argument)
checking /dev/usbscanner10... failed to open (Invalid argument)
checking /dev/usbscanner11... failed to open (Invalid argument)
checking /dev/usbscanner12... failed to open (Invalid argument)
checking /dev/usbscanner13... failed to open (Invalid argument)
checking /dev/usbscanner14... failed to open (Invalid argument)
checking /dev/usbscanner15... failed to open (Invalid argument)
could not open USB device 0x046d/0x081b at 001:005: Access denied (insufficient permissions)
found USB scanner (vendor=0x04a9 [Canon Inc], product=0x2775 [D530/D560]) at libusb:001:007
could not open USB device 0x1d6b/0x0002 at 001:001: Access denied (insufficient permissions)
could not open USB device 0x046d/0xc31c at 002:003: Access denied (insufficient permissions)
could not open USB device 0x045e/0x0023 at 002:002: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 002:001: Access denied (insufficient permissions)
# Your USB scanner was (probably) detected. It may or may not be supported by
# SANE. Try scanimage -L and read the backend's manpage.
# Not checking for parallel port scanners.
# Most Scanners connected to the parallel port or other proprietary ports
# can't be detected by this program.
# You may want to run this program as root to find all devices. Once you
# found the scanner devices, be sure to adjust access permissions as
# necessary.
Re: Canon D530 Prints / Doesn't see scanner
best join the sane development mailing lists; it is where folks like Rolf hang out; they are always keen to solve new problems; they would welcome you;
http://lists.alioth.debian.org/mailman/ ... sane-devel
tell them your issues and they are the best to tackle the issues; let us know afterwards how it goes
http://lists.alioth.debian.org/mailman/ ... sane-devel
tell them your issues and they are the best to tackle the issues; let us know afterwards how it goes