Maya not detecting wireless network on new laptop

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Maya not detecting wireless network on new laptop

Postby PiMinto on Fri Apr 12, 2013 6:24 am

At work I've put Mint 13 on a new Toshiba laptop (internet access restrictions make the latest version unfeasible). It doesn't pick up any wireless network although there is definitely one. The machine has Win 7 on as well, and wireless works fine in there. How should I begin troubleshooting?
If I look at System Information, under PCI it shows the ethernet controller as being a Realtek RTL8101E/RTL8102E, and although I don't understand any of the fields there it looks as if it's working.
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Re: Maya not detecting wireless network on new laptop

Postby kc1di on Fri Apr 12, 2013 6:51 am

Hello PiMinto,

could you go to a terminal and type the following commands one at a time and post the output here?
Code: Select all
lspci
rfkill list all


then we may beable to help further. I suspect that you have wireless card that uses proprietary drivers and they will need to be installed.
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Re: Maya not detecting wireless network on new laptop

Postby PiMinto on Mon Apr 15, 2013 5:52 am

The output from lspci is:
Code: Select all
$ lspci
00:00.0 Host bridge: Intel Corporation 2nd Generation Core Processor Family DRAM Controller (rev 09)
00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller (rev 09)
00:14.0 USB controller: Intel Corporation Panther Point USB xHCI Host Controller (rev 04)
00:16.0 Communication controller: Intel Corporation Panther Point MEI Controller #1 (rev 04)
00:1a.0 USB controller: Intel Corporation Panther Point USB Enhanced Host Controller #2 (rev 04)
00:1b.0 Audio device: Intel Corporation Panther Point High Definition Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation Panther Point PCI Express Root Port 1 (rev c4)
00:1c.1 PCI bridge: Intel Corporation Panther Point PCI Express Root Port 2 (rev c4)
00:1c.2 PCI bridge: Intel Corporation Panther Point PCI Express Root Port 3 (rev c4)
00:1d.0 USB controller: Intel Corporation Panther Point USB Enhanced Host Controller #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation Panther Point LPC Controller (rev 04)
00:1f.2 SATA controller: Intel Corporation Panther Point 6 port SATA Controller [AHCI mode] (rev 04)
00:1f.3 SMBus: Intel Corporation Panther Point SMBus Controller (rev 04)
02:00.0 Network controller: Realtek Semiconductor Co., Ltd. Device 8723
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 05)


I tried several times but there is no output from
Code: Select all
rfkill list all
.
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Re: Maya not detecting wireless network on new laptop

Postby kc1di on Mon Apr 15, 2013 12:08 pm

your wireless card is the Realtek 8723 which has been know to be problematic on linux.
However here is a page that may be of help:

http://askubuntu.com/questions/139632/wireless-card-realtek-rtl8723ae-bt-is-not-recognized

Sorry but there is not a good track record with your card.
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Re: Maya not detecting wireless network on new laptop

Postby PiMinto on Tue Apr 16, 2013 7:34 am

Thanks, I'll have a look at that.
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Re: Maya not detecting wireless network on new laptop

Postby eduardo108 on Mon Apr 22, 2013 10:42 pm

hello

I have the same wireless card

I installed the driver for kernel 3.5 as it is explained in the link posted in this topic

the card worked just fine till recently

now It doesn't pick up any wireless network

it began to hapen from one moment to another and now I dont know what to do

help please

my linux is mint 14 nadia MATE
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Re: Maya not detecting wireless network on new laptop

Postby kc1di on Tue Apr 23, 2013 6:23 am

Hello eduardo108,

I'm unable to help you at the moment, but you should really post this equerry as a new thread. as it's not likely to be seen by those that may be able to help on this one.
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Re: Maya not detecting wireless network on new laptop

Postby AlbertP on Tue Apr 23, 2013 8:29 am

Here's an easy way to get RTL8723AE ("Realtek Semiconductor Co., Ltd. Device 8723") working.

Please download this driver package: https://www.kernel.org/pub/linux/kernel ... 3-2.tar.xz
After extracting the XZ file, go to the folder where you extracted it, right-click > Open in Terminal, then run these commands to install it:
Code: Select all
./scripts/driver-select rtlwifi
make
sudo make install
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