Newbie - how to establish WIFI with Virgin Superhub

[martymcfly]

Hi
I'm completely new to LM (or any Linux) and have searched for help but not sure what I'm looking for. I have a wired ethernet connection but don't seem to establish WIFI. Can I please ask for help with this? Output of /usr/lib/linuxmint/mintWifi/mintWifi.py

-------------------------
* I. scanning WIFI PCI devices...
-- Broadcom Corporation BCM4321 802.11a/b/g/n (rev 03)
==> PCI ID = 14e4:4328 (rev 03)
-------------------------
* II. querying ndiswrapper...
-------------------------
* III. querying iwconfig...
lo no wireless extensions.

eth0 no wireless extensions.

-------------------------
* IV. querying ifconfig...
eth0 Link encap:Ethernet HWaddr 00:1c:23:5a:d3:fe
inet addr:192.168.0.4 Bcast:192.168.0.255 Mask:255.255.255.0
inet6 addr: fe80::21c:23ff:fe5a:d3fe/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:52380 errors:0 dropped:0 overruns:0 frame:0
TX packets:25461 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:75043411 (75.0 MB) TX bytes:2665557 (2.6 MB)
Interrupt:17

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:65536 Metric:1
RX packets:338 errors:0 dropped:0 overruns:0 frame:0
TX packets:338 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:34349 (34.3 KB) TX bytes:34349 (34.3 KB)

-------------------------
* V. querying DHCP...
RTNETLINK answers: File exists
-------------------------
* VI. querying nslookup google.com...
Server: 194.168.4.100
Address: 194.168.4.100#53

Non-authoritative answer:
Name: google.com
Address: 62.254.36.172
Name: google.com
Address: 62.254.36.187
Name: google.com
Address: 62.254.36.178
Name: google.com
Address: 62.254.36.153
Name: google.com
Address: 62.254.36.152
Name: google.com
Address: 62.254.36.167
Name: google.com
Address: 62.254.36.157
Name: google.com
Address: 62.254.36.173
Name: google.com
Address: 62.254.36.182
Name: google.com
Address: 62.254.36.177
Name: google.com
Address: 62.254.36.148
Name: google.com
Address: 62.254.36.163
Name: google.com
Address: 62.254.36.158
Name: google.com
Address: 62.254.36.183
Name: google.com
Address: 62.254.36.162
Name: google.com
Address: 62.254.36.168

Many thanks
Marty

[endafresh]

You may want to clear out old/unused entries in your WiFi settings and then try to reconnect 'fresh' and re-input any passwords you need to connect to the WPA or WPA2 network.

In Linux Mint, network connections are stored in:
/etc/NetworkManager/system-connections

You need to open that directory as root (right click the folder and open as root) and enter your password in order to delete/remove any of the stuff in there. Be careful you open the files in gedit and look at what they have before you delete them. I personally just moved em to the trash in case I had to restore them later.

[dangleemarcar]

You may want to clear out old/unused entries in your WiFi settings and then try to reconnect 'fresh' and re-input any passwords you need to connect to the WPA or WPA2 network.

So do you mean that we will refresh and set it to default? Sorry, I am still new here.

[martymcfly]

Thanks for the help. it was the WPA/WPA2 setting.

Regards, Martin