Far be it from me to suggest you should keep using something that doesn't work and if Mint isn't working for you then by all means find an OS that will. It's not as if there isn't any choice.
But, in defence of this forum I would like to point out the following...
winddrift03 wrote: I don't mid fixing an issue here and there, but too much is broken out of the box in my case.
From what I can see there is only one issue and you provided little information for anyone trying to help you (no error messages, no description of what program you used to gain access, etc.). I see that someone has now asked for some specifics that will help diagnose the problem so hopefully it is on the way to being resolved.
winddrift03 wrote:And my next pet peeve? documentation. there IS NO technical documentation worth mentioning except this forum.
You have a point there and there are many who agree with you. Unfortunately, like most other distros, Linux Mint has been developed and maintained by a very small group of unpaid volunteers
who probably spend all of their spare time in development and maintenance. I'm sure one day another kind volunteer
will come along to write what you are looking for (or the project will attract enough financial support to afford professional documentation) but, until then, we've got what we've got.
winddrift03 wrote: I learned Sun OS from from its manuals. there was almost no issue i couldn't solve on my own because I had 13,000 pages of documentation!! Forums are ok, but time consuming.
Reading through 13000 pages of documentation isn't time consuming?
winddrift03 wrote: mainly because the search function sucks on all of them!
This is an unfortunate aspect of the program, chosen by the developer, to run this forum (refer to my comment about financial support). In time, a lot of members end up resorting to their favourite search engine instead and appending something like "site:forums.linux.mint" to their search requests.
I found this at the end of the Xfce FAQ webpage
but I think it's appropriate here also:I have asked a question / reported a bug on the mailing list / bugs.xfce.org and no one is answering
Give it time. Maybe the responsible developer is on vacation, maybe he didn't check the mailing list / bugzilla yet. Keep in mind that someone may be having a bad day and may not care to respond at all. Time can help.
Try givng more detailed information. Perhaps no one can figure out what it is you are trying to say, and they just don't want to take the time to contact you or reply to your post to find out. Usually, the more information, the better.
Maybe you have been disrespectful when asking your question / reporting a bug. While you are totally allowed to rate a product just as you please, you do have to realise that in the case of open source products you didn't pay for the product or the support on the product, and the developers may not value your feedback. So when you report something that affects you, you are actually asking a favor. When reporting such a problem you can improve your chances on goodwill of the developers by asking your question in a polite, respectfull way. Do realise that even if you do so the developer might not be interested in/lack time to implement the feature/fix the bug you reported. A patch that fixes the issue might still convince him to spend time on it. |Read what Jannis has to say on the topic
When you are reporting a legitimate issue, it is understood that you are taking your valuable time to offer feedback to the developers. That does not mean that they will appreciate it, so don't have any expectations for a particular type of response. Sometimes you must just roll with the punches and meet them on their own terms. Unreasonable expectations often lead to bad feelings, so you are better off just not having them in the first place. Everyone thinks differently, and you should expect that your issue and/or approach may be misunderstood.