Page 1 of 2

Forum Issues/Slowness

Posted: Sun Nov 11, 2012 7:46 pm
by kwisher
Hello All,

Is there issues with the Mint servers? The forums are terribly slow, even unusable. It will often not even connect/load. I have to try refreshing several times.

TIA

Re: Forum Issues/Slowness

Posted: Sun Nov 11, 2012 8:28 pm
by 577-Jersey
Hi,,
I had the same issue a few hours ago,,thought something was wrong on my end,,glad it was not.
Im in NJ and now it seems to be speeding up,,it was only this forum,,all other sites where normal.

Cheers Tommy :wink:

Re: Forum Issues/Slowness

Posted: Sun Nov 11, 2012 9:36 pm
by wayne128
I had the same issues for a long time. Sometime it simply did not response.
Each time I thought it was just me...
But then other forums and website responded much faster.

Re: Forum Issues/Slowness

Posted: Sun Nov 11, 2012 11:29 pm
by kwisher
I've noticed this for the last week or so. Seems most noticeable at the early part of the day in EST. Right now around 10 PM EST seems pretty good.

Re: Forum Issues/Slowness

Posted: Mon Nov 12, 2012 12:26 am
by caf4926
Me too
But it's too random to pin down

Re: Forum Issues/Slowness

Posted: Mon Nov 12, 2012 11:11 am
by obidamnkenobi
same issues

Re: Forum Issues/Slowness

Posted: Mon Nov 12, 2012 11:12 am
by wayne128
sigh...
again, happened to me just a while ago when I attempt to login and read forum

took me about 15 minutes just to post this....
meanwhile, surf so many other websites and forums without any issue.

Re: Forum Issues/Slowness

Posted: Mon Nov 12, 2012 11:21 am
by GeneC
sigh... :lol: (hi wayne)

OLD issue that has been addressed in the past, but raised its ugly head ...Image...again, and again.

http://forums.linuxmint.com/viewtopic.php?f=58&t=78744

Re: Forum Issues/Slowness

Posted: Mon Nov 12, 2012 3:04 pm
by Fandangio
I've tried to reply to this thread several times. The performance of the forums is truly horrible.

Re: Forum Issues/Slowness

Posted: Mon Nov 12, 2012 6:31 pm
by squeezy
Yeah, forum performance has hit rock bottom. About 3:30 PM MST here now, bad performance any time of day for me. I've timed out twice just loading this thread and trying to reply (ironic!).

Re: Forum Issues/Slowness

Posted: Tue Nov 13, 2012 12:55 am
by wayne128
GeneC wrote:sigh... :lol: (hi wayne)

OLD issue that has been addressed in the past, but raised its ugly head ...Image...again, and again.

http://forums.linuxmint.com/viewtopic.php?f=58&t=78744

Hi hi gene,


well, took me another 25 minute trying to read your old link just to reflesh old issue..

hmm, gave up after hitting my good patience.. :mrgreen:


then, many hours later, now, it works and allow me to at least read old post. :lol:

not sure when it will hit again.

Re: Forum Issues/Slowness

Posted: Tue Nov 13, 2012 2:20 am
by xenopeek
We're aware of the problem and it is indeed affecting all users (some hours of the day are worse than others). Thanks all for your patience while it is being sorted out.

As a side note, though it has similar symptoms as earlier problems we have not yet confirmed the same root cause.

Re: Forum Issues/Slowness

Posted: Tue Nov 13, 2012 2:46 am
by caf4926
xenopeek wrote:We're aware of the problem and it is indeed affecting all users (some hours of the day are worse than others). Thanks all for your patience while it is being sorted out.

As a side note, though it has similar symptoms as earlier problems we have not yet confirmed the same root cause.
Would it help if we submitted a wireshark capture of a troublesome part of activity?

Re: Forum Issues/Slowness

Posted: Tue Nov 13, 2012 2:58 am
by richardsdma
same issue here from romania.
i think that the problem is that too much users are trying to acces the forum in the same time.

Re: Forum Issues/Slowness

Posted: Tue Nov 13, 2012 6:43 am
by usbtux
This happens repeatedly from time to time...
Time to upgrade the server again!

Re: Forum Issues/Slowness

Posted: Tue Nov 13, 2012 8:24 pm
by kwisher
Also noted trying to do a dist-update & upgrade the repo servers hang.

Re: Forum Issues/Slowness

Posted: Wed Nov 14, 2012 12:22 am
by everready
Same here..

Re: Forum Issues/Slowness

Posted: Wed Nov 14, 2012 11:58 am
by xenopeek
Fred did some work today on the forum server, optimizing parts of the database. It looks like this has solved the slowness.

For those users with problems doing upgrade or dist-upgrade, have you confirmed it is in fact the packages.linuxmint.com server that is the repository causing the problem? It is on a different server that the forum, so this is unrelated. Probably due to peak traffic to the server from the RC announcement. If your upgrade or dist-upgrade continues to have a slow download speed, consider switching your repositories to a mirror. Or use something like apt-fast instead of apt-get. I anybody needs help with that, suggest you post a new topic for that as this topic was concerning the forum slowness.

You can find lists of mirrors for the various default repositories here:

Re: Forum Issues/Slowness

Posted: Wed Nov 14, 2012 1:00 pm
by Fandangio
Good work, the forums are much more responsive now :)

Re: Forum Issues/Slowness

Posted: Wed Nov 14, 2012 2:19 pm
by remoulder
xenopeek wrote:looks like this has solved the slowness
Seems a little better today but still getting timeouts here.