jeff r wrote:
jpete wrote:Here's the problem I see. A "computer" is an appliance to 95% of the people out there.
I don't need to know the laws of thermodynamics to operate a refrigerator, I don't WANT to know how to write code to run my computer.
I think if some of the more advanced users kept that in mind when answering questions, more noobs would be able to hang with it and be able to continue enjoying Linux.
i think, IMO this is the best reason i find it difficult to fix my OS when it is not right. I don't mind putting in some research, and learning, to try and solve my problem. but most of the time, the answers i do find in post are far too complicated for me to go through. i get frustrated with the inability to fix it, and seek to move on to a different distro that just works, or is easier to understand. problem is, linux mint is just about the easiest ive found. i just want to be able to make it work for me.
I have to agree with both of you. There is still too much "high and mighty", aloofness and superiority in the Linux crowd that tends to scare off those who are new to Linux. I noticed that right off the bat the other day at the Linux Mint sub-forum at Linuxquestions.org when a "newbie" asked a perfectly reasonable question about adding a additional user account and was basically given the cold shoulder by more advanced, apparently non-Linux Mint users with answers like "Google is your friend", "look through the documentation in "user/share/doc" and you'll probably find the answer there blah, blah blah", "you should have done that during the install..." and those were the friendlier answers. I'm sorry but these are not answers and this is not
10 years ago when Linux distros were basically still the realm of developers, geeks and tech-heads (like me). People new to Linux, especially distros like Linux Mint where it claims to be easy for the beginner (and is), are reasonably expecting to do things via the GUI not the command line and the answers should be tailored with that in mind. Once the proper answer in the proper context is given as respect to the new user's experience (or lack thereof) then explain that, for example, not only is Google your friend but why
it is and how one might properly phrase a search question so the results might be helpful. Despite my knowledge, experience and my geekish, tech obsessive nature I've always gone out of my way to help someone new to Linux (and DYI WordPress installs in my case) on a level that they can understand. Not by throwing a bunch technical blabber their way that they couldn't possibly understand.
All that being said, the Linux Mint forums are just about the friendliest around anywhere in the world of Linux distros and I'll praise them up and down for keeping it that way. PCLOS is another one as well as the Pardus World Forums strangely enough. Ubuntu isn't bad either although a bit of the "high and mighty" attitude can be found anywhere you go.
Guess that's my two cents on the matter.
"Humph. Choice, it is the quintessential Linux delusion, simultaneously the source of it's greatest strength, and it's greatest weakness." (All apologies to The Architect)