SOLVED: update manager and software manager not working

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SOLVED: update manager and software manager not working

Postby kjvonly on Fri Sep 14, 2012 1:17 am

Last week I installed Linux Mint 13 Maya on my new HDD. My old windows 7 HDD died and since I was sick of Windows I decided to go to linux. Well, long story short yesterday and today software manager will not install software, and now update manager won't even update. Here's the error for update manager, as far as software manager is concerned you hit "install" and the install button disappears it appears to install, but low and behold, it doesn't... what is going on? I'm hoping i didn't make the wrong choice transitioning to linux :(

E: install-info: subprocess installed post-installation script returned error exit status 127

Setting up install-info (4.13a.dfsg.1-8ubuntu2) ...
/var/lib/dpkg/info/install-info.postinst: 32: /var/lib/dpkg/info/install-info.postinst: update-info-dir: not found
dpkg: error processing install-info (--configure):
subprocess installed post-installation script returned error exit status 127
Errors were encountered while processing:
install-info
W: Waited for dpkg --assert-multi-arch but it wasn't there - dpkgGo (10: No child processes)
E: Sub-process /usr/bin/dpkg returned an error code (1)
A package failed to install. Trying to recover:
Setting up install-info (4.13a.dfsg.1-8ubuntu2) ...
/var/lib/dpkg/info/install-info.postinst: 32: /var/lib/dpkg/info/install-info.postinst: update-info-dir: not found
dpkg: error processing install-info (--configure):
subprocess installed post-installation script returned error exit status 127
Errors were encountered while processing:
install-info
Last edited by kjvonly on Fri Sep 14, 2012 8:55 pm, edited 1 time in total.
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Re: update manager and software manager not working

Postby caf4926 on Fri Sep 14, 2012 2:17 am

try

Code: Select all
sudo apt-get --fix-broken
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Re: update manager and software manager not working

Postby kjvonly on Fri Sep 14, 2012 8:07 pm

Sorry, I'm a total newbie... Last time i used linux was in high school... red hat back in the 90's

When I type that in this is what I get:

$ sudo apt-get --fix-broken
[sudo] password for chris:
apt 0.8.16~exp12ubuntu10.2 for amd64 compiled on Jun 15 2012 15:08:48
Usage: apt-get [options] command
apt-get [options] install|remove pkg1 [pkg2 ...]
apt-get [options] source pkg1 [pkg2 ...]

apt-get is a simple command line interface for downloading and
installing packages. The most frequently used commands are update
and install.

Commands:
update - Retrieve new lists of packages
upgrade - Perform an upgrade
install - Install new packages (pkg is libc6 not libc6.deb)
remove - Remove packages
autoremove - Remove automatically all unused packages
purge - Remove packages and config files
source - Download source archives
build-dep - Configure build-dependencies for source packages
dist-upgrade - Distribution upgrade, see apt-get(8)
dselect-upgrade - Follow dselect selections
clean - Erase downloaded archive files
autoclean - Erase old downloaded archive files
check - Verify that there are no broken dependencies
changelog - Download and display the changelog for the given package
download - Download the binary package into the current directory

Options:
-h This help text.
-q Loggable output - no progress indicator
-qq No output except for errors
-d Download only - do NOT install or unpack archives
-s No-act. Perform ordering simulation
-y Assume Yes to all queries and do not prompt
-f Attempt to correct a system with broken dependencies in place
-m Attempt to continue if archives are unlocatable
-u Show a list of upgraded packages as well
-b Build the source package after fetching it
-V Show verbose version numbers
-c=? Read this configuration file
-o=? Set an arbitrary configuration option, eg -o dir::cache=/tmp
See the apt-get(8), sources.list(5) and apt.conf(5) manual
pages for more information and options.
This APT has Super Cow Powers.


-----------------

So I guess I need to know what else I need to type in for options and switches

Thanks

Chris
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Re: update manager and software manager not working

Postby kjvonly on Fri Sep 14, 2012 8:53 pm

AWESOME..... PROBLEM SOLVED

found the solution here: http://ubuntuforums.org/showthread.php?t=1617100

the command that fixed it all is:

Code: Select all
sudo mv /var/lib/dpkg/info/install-info.postinst /var/lib/dpkg/info/install-info.postinst.bad
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