Desktop and monitor rotation changed after updating today.

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Desktop and monitor rotation changed after updating today.

Postby colinmcc on Wed Jan 30, 2013 2:03 pm

I have a mint box pro with cinemon desktop that has been working fine until today when I let it do an update by clicking on the little icon to the bottom right of my desktop. I hadn't done that for a while so it took nearly an hour.

About half way through a message box came up asking something like 'Do you want to overwrite grub with the one contained in the package maintainers update?'

I clicked on continue, and eventually the update finished. After a reboot everything has changed, my icons are in different places and are grey, my desktop looks totally different.

And, worst of all, my left hand monitor a DP++ unit on which I had set rotate Clockwise to view long documents is no longer rotated! When I go to Applications>System Tools>System settings and select Displays, I am given the option to rotate it and when I select for example rotate>Clockwise, I am first told:

The selected configuration for displays could not be applied
with a smaller message: could not set the configuration for CRTC 72.

If I click on close I get another message box saying:

Failed to apply configuration: %s
with a smaller message:
GDBus.Error:org.gtk.GDBus.UnmappedGError.Quark._gnome_2drr_2derror_2dquark.Code2: could not set the configuration for CRTC 72

I'm guessing that the update included for some reason the package maintainer's personal settings and that I now have their computer's settings pointing at their drivers which are not right for the mint box.

I desparately need to revert back to my own pre-update settings, old desktop etc, how can I do this?

Thank you!
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Re: Desktop and monitor rotation changed after updating toda

Postby AlbertP on Wed Jan 30, 2013 2:42 pm

Could you run this in terminal and post the output:
Code: Select all
inxi -Gx
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Re: Desktop and monitor rotation changed after updating toda

Postby colinmcc on Wed Jan 30, 2013 3:31 pm

colin@Mint-Box-Pro ~ $ inxi -Gx
Graphics: Card: Advanced Micro Devices [AMD] nee ATI Wrestler [Radeon HD 6320] bus-ID: 00:01.0
X.Org: 1.11.3 driver: fglrx Resolution: 1680x1050@59.9hz, 1920x1080@60.0hz
GLX Renderer: N/A GLX Version: N/A Direct Rendering: N/A
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Re: Desktop and monitor rotation changed after updating toda

Postby AlbertP on Wed Jan 30, 2013 3:39 pm

Ok, the ATI graphics driver is somehow failing to work properly now. Please try running:
Code: Select all
sudo aticonfig --initial -f
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Re: Desktop and monitor rotation changed after updating toda

Postby colinmcc on Wed Jan 30, 2013 3:45 pm

sudo aticonfig --initial -f
[sudo] password for colin:
Uninitialised file found, configuring.
Using /etc/X11/xorg.conf
Saving back-up to /etc/X11/xorg.conf.fglrx-0
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Re: Desktop and monitor rotation changed after updating toda

Postby colinmcc on Wed Jan 30, 2013 3:51 pm

Help!!

After running the above command, I went into the screen settings, selected rotate Clockwise, clicked apply. My Screen did not rotate, but the mouse stopped displaying a pointer, and my desktop which I was NOT trying to rotate has gone black!

Luckily my browser was open on the screen that still works, and as I move the mouse on my desktop, even though I have no cursor if it hapens to be at a button the button changes so I was able to find this text box and start typing.

I'm now at another computer since it is impossible to use the one we are discussing with out a visble mouse pointer.

I notice that the one screen that isnot black now has a menu bar top and bottom, which previously were on the screen that has gone black, so it looks as though applying rotate clockwise reset the system to just a one screen desktop but without a mouse cursor.
Last edited by colinmcc on Wed Jan 30, 2013 4:00 pm, edited 1 time in total.
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Re: Desktop and monitor rotation changed after updating toda

Postby AlbertP on Wed Jan 30, 2013 3:59 pm

Ok, could you post the output of inxi -Gx again? This output could be useful too:
Code: Select all
xrandr
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Re: Desktop and monitor rotation changed after updating toda

Postby colinmcc on Wed Jan 30, 2013 4:03 pm

If I had a mouse pointer I could try to go open a console but without one I can't!

Ctrl-Alt-T worked..
Last edited by colinmcc on Wed Jan 30, 2013 4:07 pm, edited 1 time in total.
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Re: Desktop and monitor rotation changed after updating toda

Postby AlbertP on Wed Jan 30, 2013 4:06 pm

You can use Ctrl-Alt-T to open a terminal. Maybe rebooting the computer helps? You can press the power button, then use Tab keys to navigate to Reboot.
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Re: Desktop and monitor rotation changed after updating toda

Postby colinmcc on Wed Jan 30, 2013 4:16 pm

colin@Mint-Box-Pro ~ $ inxi -Gx
Graphics: Card: Advanced Micro Devices [AMD] nee ATI Wrestler [Radeon HD 6320] bus-ID: 00:01.0
X.Org: 1.11.3 driver: fglrx Resolution: 1920x1080@60.0hz
GLX Renderer: N/A GLX Version: N/A Direct Rendering: N/A


You will notice that the entry for my second monitor has gone.

xrandr produces a long listing I can't hand copy it over to this machine to type in and without a mouse I can't scroll back up the terminal page to read it.
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Re: Desktop and monitor rotation changed after updating toda

Postby AlbertP on Wed Jan 30, 2013 4:23 pm

Do you still remember how you installed the graphics driver? Manually from AMD's website, from the repository, or from Additional Drivers / Software Sources?
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Re: Desktop and monitor rotation changed after updating toda

Postby colinmcc on Wed Jan 30, 2013 4:33 pm

I never installed it, the mint box pro came with it all installed and working. It WAS working 'till thismorning when the upgrade ran.

I don't dare reboot it at present since before we started this conversation I had started a backup of all my files(in home) to an external hd, which is, I think still running.

I've managed to click on the system settings tab, but I think it must be opening on the 'black' screen and I don't know how to make it open on the working one. Similarly if I manage to move the invisble mouse to the File Operations tab to see if my backup has finished that too appears to open but not on the working screen.

I seem to recall that when a file copy is finished the File operations tab will vanish so I'm guessing it is still copying files.

I notice that if I move the invisible mouse to the top left corner a mouse cursor (arrow) appears but disappears again as soon as I move it right or down.

Thank you for your help BTW ;-)
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Re: Desktop and monitor rotation changed after updating toda

Postby colinmcc on Wed Jan 30, 2013 5:23 pm

Update: The file operations tab vanished, so I rebooted by holding down the power key.

Reboot went as normal,

Now I have a mouse pointer but..

Both monitors are now working, but are duplicates of each other. when I go into Applications>System Tools>System Settings>Displays, the box marked Mirror displays is ticked.

I untick the box and it displays both monitors by their correct maker names. Both have their 'on' switch selected, both just have the rotation options: normal and 180 degrees.

If I un-tick the Mirror box and click apply, it fails with these error messages: The selected configuration for displays could not be applied
and below it: requested position/size for CRTC 71 is outside the allowed limit: position=(1680, 0), size=(1680, 1050), maximum=(1920, 1920)

I click Close..

And get:

Failed to apply configuration: %s
and below it: GDBus.Error:org.gtk.GDBus.UnmappedGError.Quark._gnome_2drr_2derror_2dquark.Code3: requested position/size for CRTC 71 is outside the allowed limit: position=(1680, 0), size=(1680, 1050), maximum=(1920, 1920)


Here is the output from the comands you asked me to run earlier:


colin@Mint-Box-Pro ~ $ inxi -Gx
Graphics: Card: Advanced Micro Devices [AMD] nee ATI Wrestler [Radeon HD 6320] bus-ID: 00:01.0
X.Org: 1.11.3 driver: fglrx Resolution: 1680x1050@59.9hz, 1680x1050@60.0hz
GLX Renderer: N/A GLX Version: N/A Direct Rendering: N/A

colin@Mint-Box-Pro ~ $ xrandr
Screen 0: minimum 320 x 200, current 1680 x 1050, maximum 1920 x 1920
DFP1 connected 1680x1050+0+0 (normal left inverted right x axis y axis) 474mm x 296mm
1680x1050 59.9*+
1400x1050 59.9
1280x1024 75.0 60.0
1440x900 59.9
1280x960 60.0
1280x800 60.0
1152x864 59.9 75.0
1280x768 60.0
1280x720 60.0
1024x768 75.0 70.1 60.0
1024x600 75.0 70.1 60.0
800x600 72.2 75.0 60.3 56.2
800x480 72.2 75.0 60.3 56.2
640x480 75.0 72.8 67.0 59.9
DFP2 connected 1680x1050+0+0 (normal left inverted right x axis y axis) 531mm x 299mm
1920x1080 60.0 + 50.0 59.9 30.0 25.0 30.0
1600x1200 60.0
1776x1000 50.0 59.9 25.0 30.0
1680x1050 50.0 60.0*
1400x1050 60.0 50.0
1600x900 60.0 50.0
1280x1024 50.0 75.0 60.0
1440x900 50.0 59.9
1280x960 50.0 60.0
1366x768 50.0 59.8
1360x768 50.0 59.8
1152x864 50.0 59.9 75.0
1280x768 50.0 60.0
1280x720 60.0 50.0 59.9
1024x768 50.0 75.0 70.1 60.0
1152x648 50.0 59.9
1024x600 50.0 75.0 70.1 60.0
800x600 50.0 72.2 75.0 60.3 56.2
800x480 50.0 72.2 75.0 60.3 56.2
720x480 50.0 60.0 59.9
640x480 50.0 75.0 72.8 66.6 59.9
CRT1 disconnected (normal left inverted right x axis y axis)


And, finally I tried:

colin@Mint-Box-Pro ~ $ sudo aticonfig --initial -f
[sudo] password for colin:xxxxxxxxx
Uninitialised file found, configuring.
Using /etc/X11/xorg.conf
Saving back-up to /etc/X11/xorg.conf.fglrx-1

After this one I tried applying the separate monitors again, both screens went black and after waiting quite a while for them to light up again I had to hit the power button and reboot.

I'm writing this in gedit now, cutting and pasting it and saving it frequently as I go, since I keep on losing what I was typing into the forum text box as the mint box crashes. I'll paste it in now and see if someone can help me please.



Thank you.
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Re: Desktop and monitor rotation changed after updating toda

Postby AlbertP on Thu Jan 31, 2013 4:44 am

I'd try reinstalling the graphics driver - if the fglrx package is installed in Synaptic Package Manager then please mark it for re-installation - if not, it'll be a manually installed driver in which case you need to download the installer at http://support.amd.com/us/gpudownload/l ... linux.aspx.
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