Package problems

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Package problems

Postby Tony_photoplus on Mon Nov 24, 2008 6:43 am

I have recently downloaded Elyssa and now I can't open package I get this message:
E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.
E: _cache->open() failed, please report.
I was downloading a fax software and it had problems. How can I resolve it please

Thank you

Tony
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Re: Package problems

Postby rivenought on Mon Nov 24, 2008 7:03 am

I do believe if you open Terminal and run "dpkg --configure -a" , that should probably take care of things. You may have to "sudo dpkg --configure -a" . Luckily, the error message suggested what to do next. Good luck.
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Re: Package problems

Postby Tony_photoplus on Mon Nov 24, 2008 8:21 am

No we don't seem to be any further as I get 'dpkg: requested operation requires superuser privilege' I don't know what this means I am afraid.
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Re: Package problems

Postby newW2 on Mon Nov 24, 2008 8:24 am

That means you need to put sudo in front of the command:

Code: Select all
sudo dpkg --configure -a
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Re: Package problems

Postby Tony_photoplus on Mon Nov 24, 2008 8:35 am

Ok not doing very well here just a dummy I am afraid all I get is
sudo dpkg --configure -a dpkg --configure -a
dpkg: status database area is locked by another process
Nothing I see is running or that is open so where can I go from here please

Tony
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Re: Package problems

Postby newW2 on Mon Nov 24, 2008 8:47 am

Humm ... Make sure the package manager isn't open. Then enter the dpkg command in a terminal.
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