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I am really sorry and feel a right fool. I put mint on a client's computer and she wont tell me how (I presume she put the wrong password in too many times) , but she has managed to lock her user on Mint.
The error she gets says '' account disabled''
Is there any way i can unlock her user, at distance if possible
If it happens again she can pay for windows -_-
Last edited by Catnip on Mon Jun 01, 2009 2:44 pm, edited 2 times in total.
I don't think Mint will lock a user account, so the most probable source of this error is the user not remembering his/hers password. However, seeing whether a account is locked or not user the following:
Boot the system from a LiveCD
Open a terminal and mount the the root partition (here using /dev/sda1)