Lol sorry. I guess that could come across as rude. Not as I intended (I was eating. Yum). Anyhow, what kind of media is it? Is it a DVD, CD, a floppy disk, or USB key? And if it's a DVD or CD, did you burn it or was it purchased? Those are some things that we need to know in order to solve your dilemma.
Again, sorry if that came across as rude.