Freezes

All Gurus once were Newbies
Forum rules
There are no such things as "stupid" questions. However if you think your question is a bit stupid, then this is the right place for you to post it. Please stick to easy to-the-point questions that you feel people can answer fast. For long and complicated questions prefer the other forums within the support section.
Before you post please read this

Freezes

Postby javaman09 on Wed Oct 28, 2009 7:01 pm

Hi all,
I downloaded Mint gloria for my Dell Studio XPS 1640 laptop, and everything works rather well. Unfortunately, Mint just freezes randomly now and then. The only solution I have is to press and hold the power button and reboot the computer. Because the pc freezes I can't give any output errors.

Here is the output when I run lspci:
00:00.0 Host bridge: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub (rev 07)
00:01.0 PCI bridge: Intel Corporation Mobile 4 Series Chipset PCI Express Graphics Port (rev 07)
00:1a.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 03)
00:1a.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 03)
00:1a.2 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 03)
00:1a.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 03)
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03)
00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 (rev 03)
00:1c.1 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 2 (rev 03)
00:1c.3 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 4 (rev 03)
00:1c.5 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 6 (rev 03)
00:1d.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 03)
00:1d.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 03)
00:1d.2 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 03)
00:1d.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 93)
00:1f.0 ISA bridge: Intel Corporation ICH9M LPC Interface Controller (rev 03)
00:1f.2 SATA controller: Intel Corporation ICH9M/M-E SATA AHCI Controller (rev 03)
00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller (rev 03)
01:00.0 VGA compatible controller: ATI Technologies Inc Radeon Mobility HD 3670
01:00.1 Audio device: ATI Technologies Inc RV635 Audio device [Radeon HD 3600 Series]
04:00.0 Network controller: Intel Corporation Wireless WiFi Link 5100
08:00.0 Ethernet controller: Broadcom Corporation NetLink BCM5784M Gigabit Ethernet PCIe (rev 10)
09:01.0 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 IEEE 1394 Controller (rev 05)
09:01.1 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 22)
09:01.2 System peripheral: Ricoh Co Ltd R5C843 MMC Host Controller (rev 12)
09:01.3 System peripheral: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter (rev 12)
09:01.4 System peripheral: Ricoh Co Ltd xD-Picture Card Controller (rev ff)

If that helps
Also I have a Intel Centrino 2 Dual core processor with 4GB of RAM, and I am running the 32bit version.
Thanks,
Vance
javaman09
Level 1
Level 1
 
Posts: 1
Joined: Wed Oct 28, 2009 6:52 pm

Linux Mint is funded by ads and donations.
 

Re: More problems with freezes

Postby Husse on Thu Oct 29, 2009 9:39 am

Please do not add your post to a random post - make a new topic
This is split twice from the original post
Image
Don't fix it if it ain't broken, don't break it if you can't fix it
Husse
Level 21
Level 21
 
Posts: 19703
Joined: Sun Feb 11, 2007 7:22 am
Location: Near Borås Sweden

Re: Freezes

Postby lagagnon on Thu Oct 29, 2009 9:55 am

Random freezes are indicative of hardware faults, not software faults. I suggest at the boot screen you run "Memtest" (the bottom option at the boot screen) and see if you get any RAM faults. If you do you will need to clean and reseat your RAM sticks or replace them. If that is not the problem then read this:
viewtopic.php?f=42&t=28830&p=167039&hilit=hardware#p167039
User avatar
lagagnon
Level 7
Level 7
 
Posts: 1888
Joined: Wed Jun 17, 2009 7:38 pm
Location: an island in the Pacific...

Re: Freezes

Postby nukm on Thu Oct 29, 2009 4:21 pm

Check your logs. something should show up there. And, contra the other - if there is a config problem with hardware then the software contributes or triggers the freeze. So, if you are running anything else on the box without freezes, then we look to the software config.

If you have compiz enabled, disable it. And, exactly what freezes? The box is just sitting there, not running programs on the GUI and it just freezes? Does it freeze running Firefox or some other program?

Not to say that you don't have a hardware problem. A loose card or stick or connection can do all sorts of things. But your post is too vague for analysis.

So - it just sits there and as you walk by or something - you notice it has frozen? Or, you sit in front of it, staring at the screen and it freezes?

Does the GUI remain or does it go black? The mouse cursor is seen or not seen? Two hits or more of ctrl/alt/del or ctrl/alt/bkspc do not trigger a reboot?

Is it on AC or DC when this happens or is it liberal with its freezes?

You may be having power management problems triggered by the Centrino cpu which would be a software difficulty. You may need a kernel optimized for Centrino, if there is one. You may need an earlier kernel or a newer one.

Are you running the proprietary ATI driver?

Nice box, by the way.
"Books? Who needs books? They don't taste all that good." The American Connoisseur, circa 2010
"Radiation is good for you.Everyone should eat radiation to be fulfilled. (free translation)...Ann Coulter, circa 2011
nukm
Level 3
Level 3
 
Posts: 194
Joined: Wed Aug 05, 2009 4:14 pm


Return to Newbie Questions

Who is online

Users browsing this forum: austin.texas, cklam, nothy, seanp and 41 guests