how to remotely fix a linux mint pc

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DarinB

how to remotely fix a linux mint pc

Post by DarinB »

I set my 81 year old mother on linux mint 9 on her dell inspiron.
She only goes on line to aol and im's.
I need to set up a remote system so i can fix her pc long distance.
i need step by step how to do that.
thanks
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
thenewguy

Re: how to remotely fix a linux mint pc

Post by thenewguy »

1. Make sure OpenSSH is installed.
sudo apt-get openssh-server

2. Make sure the firewall tool is installed
sudo apt-get install gufw

3. Open the firewall tool (gufw). enable the firewall and make sure port 22 is open.

4. Put a link on her desktop which opens a web browser to http://whatismyip.com

5. Create another user account on the computer for yourself.

With this done, whenever she runs into trouble, get her to open the link to WhatIsMyIP. It'll give you her address. Then you can use ssh to connect to that IP and login as your user. Hope that helps.
unexistance

Re: how to remotely fix a linux mint pc

Post by unexistance »

Hi,

You can also use TeamViewer

http://en.wikipedia.org/wiki/TeamViewer

Regards,
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