Linux Mint 21.3 recently shows incomplete shutdown

[gunauge]

Hello everybody
I`m new to this forum. I wonder if somebody can help me. It seems to be since the last update package for Liniux Mint 21.3: The engine doesn´t shut down properly. After starting the shutdown process via the software it starts the shutdown process properly but it goes until the point where the screen turns dark- but the power is still on. So I have to close by pressing the on/off button on my Fujitsu lifebook A555. It suggests that the shutdown process is incomplete and I fear that I could damage something so i think I should not proceed in this way.
The system reports dispayed no issues.
With linux mit 20.1 I had a similar issue but it was a bit harsher- i could solve it by turning back to 19.3.

As I am only a user and I am not very advanced in shell commands and I am not deep in computers it would be best for me to have an easy to go way


Thanks a lot in advance for any advice somebody out there could give me

gunauge

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System:
  Kernel: 5.15.0-100-generic x86_64 bits: 64 compiler: gcc v: 11.4.0 Desktop: Cinnamon 6.0.4
    tk: GTK 3.24.33 wm: muffin vt: 7 dm: LightDM 1.30.0 Distro: Linux Mint 21.3 Virginia
    base: Ubuntu 22.04 jammy
Machine:
  Type: Laptop System: FUJITSU product: LIFEBOOK A555 v: N/A serial: <superuser required> Chassis:
    type: 10 serial: <superuser required>
  Mobo: FUJITSU model: FJNBB3E serial: <superuser required> UEFI-[Legacy]: FUJITSU // Insyde
    v: 1.21 date: 05/31/2016
Battery:
  ID-1: BAT1 charge: 41.4 Wh (100.0%) condition: 41.4/48.6 Wh (85.2%) volts: 12.4 min: 10.8
    model: PAC CP700280-02 type: Li-ion serial: <filter> status: Full cycles: 141
CPU:
  Info: dual core model: Intel Core i3-5005U bits: 64 type: MT MCP smt: enabled arch: Broadwell
    rev: 4 cache: L1: 128 KiB L2: 512 KiB L3: 3 MiB
  Speed (MHz): avg: 1896 min/max: 500/1900 cores: 1: 1896 2: 1896 3: 1896 4: 1896
    bogomips: 15962
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel HD Graphics 5500 vendor: Fujitsu driver: i915 v: kernel ports:
    active: DP-1,HDMI-A-1,eDP-1 empty: none bus-ID: 00:02.0 chip-ID: 8086:1616 class-ID: 0300
  Device-2: Sunplus Innovation FHD Camera Microphone type: USB driver: snd-usb-audio,uvcvideo
    bus-ID: 1-3:4 chip-ID: 1bcf:28c4 class-ID: 0102 serial: <filter>
  Device-3: Chicony FJ Camera type: USB driver: uvcvideo bus-ID: 1-5:5 chip-ID: 04f2:b413
    class-ID: 0e02
  Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: modesetting unloaded: fbdev,vesa
    gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 4966x1080 s-dpi: 96 s-size: 1313x285mm (51.7x11.2") s-diag: 1344mm (52.9")
  Monitor-1: DP-1 pos: primary,center model: Philips PHL 273V7 serial: <filter> res: 1920x1080
    hz: 60 dpi: 82 size: 598x336mm (23.5x13.2") diag: 686mm (27") modes: max: 1920x1080 min: 720x400
  Monitor-2: HDMI-1 mapped: HDMI-A-1 pos: primary,left model: Samsung S22E450 serial: <filter>
    res: 1680x1050 hz: 60 dpi: 90 size: 473x291mm (18.6x11.5") diag: 555mm (21.9") modes:
    max: 1680x1050 min: 720x400
  Monitor-3: eDP-1 pos: right model: BOE Display res: 1366x768 hz: 60 dpi: 112
    size: 309x173mm (12.2x6.8") diag: 389mm (15.3") modes: 1366x768
  OpenGL: renderer: Mesa Intel HD Graphics 5500 (BDW GT2) v: 4.6 Mesa 23.2.1-1ubuntu3.1~22.04.2
    direct render: Yes
Audio:
  Device-1: Intel Broadwell-U Audio vendor: Fujitsu driver: snd_hda_intel v: kernel
    bus-ID: 00:03.0 chip-ID: 8086:160c class-ID: 0403
  Device-2: Intel Wildcat Point-LP High Definition Audio vendor: Fujitsu driver: snd_hda_intel
    v: kernel bus-ID: 00:1b.0 chip-ID: 8086:9ca0 class-ID: 0403
  Device-3: Sunplus Innovation FHD Camera Microphone type: USB driver: snd-usb-audio,uvcvideo
    bus-ID: 1-3:4 chip-ID: 1bcf:28c4 class-ID: 0102 serial: <filter>
  Sound Server-1: ALSA v: k5.15.0-100-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Intel Wireless 7265 driver: iwlwifi v: kernel pcie: speed: 2.5 GT/s lanes: 1
    bus-ID: 02:00.0 chip-ID: 8086:095a class-ID: 0280
  IF: wlp2s0 state: up mac: <filter>
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Fujitsu driver: r8169
    v: kernel pcie: speed: 2.5 GT/s lanes: 1 port: 3000 bus-ID: 03:00.0 chip-ID: 10ec:8168
    class-ID: 0200
  IF: enp3s0 state: up speed: 100 Mbps duplex: full mac: <filter>
Bluetooth:
  Device-1: Intel Bluetooth wireless interface type: USB driver: btusb v: 0.8 bus-ID: 1-6:6
    chip-ID: 8087:0a2a class-ID: e001
  Report: hciconfig ID: hci0 rfk-id: 1 state: up address: <filter> bt-v: 2.1 lmp-v: 4.2
    sub-v: 1000 hci-v: 4.2 rev: 1000
Drives:
  Local Storage: total: 238.47 GiB used: 130.58 GiB (54.8%)
  ID-1: /dev/sda vendor: Samsung model: MZ7LN256HMJP-00000 size: 238.47 GiB speed: 6.0 Gb/s
    type: SSD serial: <filter> rev: 100Q scheme: MBR
Partition:
  ID-1: / size: 233.67 GiB used: 130.58 GiB (55.9%) fs: ext4 dev: /dev/sda1
Swap:
  Alert: No swap data was found.
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 11 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 1-1:2 info: HP HP OfficeJet Pro 9010 series type: Printer driver: usbfs,usblp
    interfaces: 6 rev: 2.0 speed: 480 Mb/s power: 2mA chip-ID: 03f0:2454 class-ID: 0701
    serial: <filter>
  Device-2: 1-2:3 info: Logitech DeLuxe 250 Keyboard type: Keyboard,HID
    driver: hid-generic,usbhid interfaces: 2 rev: 1.1 speed: 1.5 Mb/s power: 100mA
    chip-ID: 046d:c312 class-ID: 0300
  Device-3: 1-3:4 info: Sunplus Innovation FHD Camera Microphone type: Video,Audio
    driver: snd-usb-audio,uvcvideo interfaces: 4 rev: 2.0 speed: 480 Mb/s power: 500mA
    chip-ID: 1bcf:28c4 class-ID: 0102 serial: <filter>
  Device-4: 1-5:5 info: Chicony FJ Camera type: Video driver: uvcvideo interfaces: 2 rev: 2.0
    speed: 480 Mb/s power: 500mA chip-ID: 04f2:b413 class-ID: 0e02
  Device-5: 1-6:6 info: Intel Bluetooth wireless interface type: Bluetooth driver: btusb
    interfaces: 2 rev: 2.0 speed: 12 Mb/s power: 100mA chip-ID: 8087:0a2a class-ID: e001
  Device-6: 1-7:7 info: Logitech M105 Optical Mouse type: Mouse driver: hid-generic,usbhid
    interfaces: 1 rev: 2.0 speed: 1.5 Mb/s power: 100mA chip-ID: 046d:c077 class-ID: 0301
  Hub-2: 2-0:1 info: Super-speed hub ports: 4 rev: 3.0 speed: 5 Gb/s chip-ID: 1d6b:0003
    class-ID: 0900
Sensors:
  System Temperatures: cpu: 48.0 C pch: 45.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Repos:
  Packages: 3079 apt: 3053 flatpak: 26
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb http: //packages.linuxmint.com virginia main upstream import backport
    2: deb http: //archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
    3: deb http: //archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
    4: deb http: //archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
    5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Info:
  Processes: 278 Uptime: 4h 41m wakeups: 1 Memory: 7.68 GiB used: 5.22 GiB (68.0%) Init: systemd
  v: 249 runlevel: 5 Compilers: gcc: 11.4.0 alt: 11/12/9 Client: Cinnamon v: 6.0.4 inxi: 3.3.13

[mikeflan]

Hello and welcome to the forum.

Please type this in a terminal the next time you want to shutdown. We are looking for any messages displayed in the terminal before it shuts down.

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poweroff

since the last update package for Liniux Mint 21.3: The engine doesn´t shut down properly.

You could restore a Timeshift snapshot from before the last update and that might fix the problem.
Then selectively update to determine which update breaks the shutdown.

You can also post the results of this in a terminal if you want to:

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journalctl -rb +1 | head -120

Post the output to this forum in "Code" tags. The button that inserts these Code tags is marked </>, which is in the mini toolbar above the edit box where you type your reply.
viewtopic.php?f=42&t=364929

[SMG]

Hello everybody
I`m new to this forum. I wonder if somebody can help me. It seems to be since the last update package for Liniux Mint 21.3: The engine doesn´t shut down properly.

Welcome to the forum, gunauge.

Please open Update Manager and select View > History of Updates and either take a screenshot or list the recent updates. That is the only way we might know what you mean by "last update package". Not everyone updates at the same time so we need to know what you did.

Do you have a Timeshift snapshot of your system before this update package to which you can revert?

Is there a particular reason you do not have any swap? Your system only has 8 GB of RAM which is not a lot so I recommend using swap.

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Swap:
  Alert: No swap data was found.
Info:
  Processes: 278 Uptime: 4h 41m wakeups: 1 Memory: 7.68 GiB used: 5.22 GiB (68.0%) Init: systemd
  v: 249 runlevel: 5 Compilers: gcc: 11.4.0 alt: 11/12/9 Client: Cinnamon v: 6.0.4 inxi: 3.3.13

[gunauge]

Thanks for your advices
for using tieshift i should connect the externakl swap which i only do when upgrading linux versions.
I don´t understand what the external swap brings me with my limited RAM?
Could it help me with something when I would upgrade my RAM?

Wtih timeshift I could turn back to a very early version of 21.2., but the 21.3. did run wirthout problems

Anyway today the shutdown went smoothly.

The power off command didn´t show any signals in the terminal- it went just to the same point as when i used the menu- like before.

I cannmot copy the output of theupdate manahger it has 400 kB- the limit is 200.

So i have selected some updates which to my poor understanding might be relevant:

9.3.24 linux firmwar ubuntu 3.26 ==> 3.29
linux generic 5,15,0 97.92 ==> 5.15.0 100.97
linux lib c-dev 5.15.0 97 107 ==> 5.15.0100 110
dpkg-dev ubuntu 2.2 ==> ubuntu 2.3

10.3.24 cups-client 2.41 op1 ubuntu 4.7 ==> ubuntu 4.8

There are others KDE, feedesktop platform. org.gnome platform, firefox..

Normally I update everything which is suggested..

Anyway today the shutdown went smoothly. There was another update:
18.3. linux generic 5.1.50 100.97 ==> 101.98


Kind regards

[mikeflan]

Normally I update everything which is suggested.

Good idea. Me too.

So i have selected some updates which to my poor understanding might be relevant:

Type this in a terminal:

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apt list --upgradable

Use Ctrl-Shift-c to copy from the terminal.

[SMG]

Thanks for your advices
for using tieshift i should connect the externakl swap which i only do when upgrading linux versions.
I don´t understand what the external swap brings me with my limited RAM?
Could it help me with something when I would upgrade my RAM?

The entire point of having swap is to help supplement the RAM. The less RAM the computer has, the more likely it needs swap.

In fact on my computer I have had to increase the swapfile size because browsers nowadays need so much more resources. I didn't need to have as much swap a year or two ago in order to keep my system running well.

Provide the information suggested by mikeflan.

[gunauge]

Hello SMG and mikeflan,
the terminal command apt list --upgradable gives the following output:

libcephfs2/jammy-updates 17.2.7-0ubuntu0.22.04.1 amd64 [aktualisierbar von: 17.2.6-0ubuntu0.22.04.3]
librados2/jammy-updates 17.2.7-0ubuntu0.22.04.1 amd64 [aktualisierbar von: 17.2.6-0ubuntu0.22.04.3]

It seems to be the the Ceph update suggested today in the update manager.

As to the RAM: the point for me is I don´t want to have the swap standing around and blocking one of my usb-ports which are all in use.
So if I need more RAM isn´t it practicable to buy a RAM module ? There are e.g. 8GB or 16GB modules suitable for my labtop.
Or should this be done by someone more skilled?


Thanks a lot for the discussion until now

gunauge

[SMG]

As to the RAM: the point for me is I don´t want to have the swap standing around and blocking one of my usb-ports which are all in use.

By default, Linux Mint creates a swapfile that is on your root partition. There is no usb port needed or involved. Why does your system need a usb port to have swap? I don't understand how you installed Linux Mint that you would need a usb port.

So if I need more RAM isn´t it practicable to buy a RAM module ? There are e.g. 8GB or 16GB modules suitable for my labtop.
Or should this be done by someone more skilled?

I am not familiar with Fujitsu laptops, but I would suspect there may be online video or instructions about changing the RAM. You could decide if it is something you think you can do.

[mikeflan]

So if I need more RAM isn´t it practicable to buy a RAM module ?

Yes, that is very practical for you and I. No so practical for others.

Regardless of how much RAM you have it doesn't hurt to have a 2GB swap file sitting around that seemingly never gets used. If your system gets into some rare situation where a swap file would help and there is none, that could cause problems.