What can I do when my system hangs completely?

Questions about other topics - please check if your question fits better in another category before posting here
Forum rules
Before you post please read this

What can I do when my system hangs completely?

Postby Rua on Wed Mar 28, 2012 12:47 pm

A few times now, my system just suddenly froze and stopped doing anything at all. The mouse cursor wouldn't move, keyboard shortcuts did nothing (not even ctrl+alt+backspace), nothing would respond, the screen was frozen too. I ended up pressing the reset button because it's all I could do. I've yet to try out the REISUB SysRq code, but next time it happens I'll try.

Obviously this is a serious problem, but I don't really know how to find out what happened, because I didn't see a kernel panic or anything. Is there a way to find out what happened afterwards, maybe by reading log files? Where should I look?
Rua
Level 3
Level 3
 
Posts: 155
Joined: Sat Sep 17, 2011 11:09 am
Location: Netherlands

Linux Mint is funded by ads and donations.
 

Re: What can I do when my system hangs completely?

Postby Habitual on Wed Mar 28, 2012 12:53 pm

Are you able to inspect/clean the internals of the system?

I've had problems before with
1.) Dust Bunnies.
2.) loose connectors
and
3.) failing fans.

Edit:
If not a laptop...
re-seat all daughter boards and RAM sticks may also help.

Edit2:
Also
Code: Select all
dmesg
may yield some light.
User avatar
Habitual
Level 7
Level 7
 
Posts: 1609
Joined: Sun Nov 21, 2010 8:31 pm
Location: uid=0(root) gid=0(root) groups=0(root)

Re: What can I do when my system hangs completely?

Postby Rua on Wed Mar 28, 2012 12:56 pm

It just happened again, and I tried ctrl+alt+sysrq+REISUB but nothing happened. The system is only a few months old so I don't think it broke so soon. It's also not overheating, it's only at 40 degrees.

EDIT: dmesg only seems to show messages from the current session, which doesn't really help at all. I just updated my kernel to 2.6.38-13, and just to make sure I tried out the sysrq code before it freezes, and it worked then.
Rua
Level 3
Level 3
 
Posts: 155
Joined: Sat Sep 17, 2011 11:09 am
Location: Netherlands

Re: What can I do when my system hangs completely?

Postby DrHu on Wed Mar 28, 2012 1:37 pm

There are some areas you can look at, but consider that there may be bugs or other conflicts within the OS + applications (including desktop controls, such as Gnome/Kde/Compiz, Cinnanom etc etc..)
http://linuxgazette.net/101/tag/3.html

You might be able to generate a crash dump for later analysis, however such an exercise would entail detailed analysis, and is probably not something you would be much interested in
    Debugging a Linux system..
User avatar
DrHu
Level 15
Level 15
 
Posts: 5914
Joined: Wed Jun 17, 2009 8:20 pm

Re: What can I do when my system hangs completely?

Postby Rua on Thu Mar 29, 2012 1:09 pm

It just happened again. It's getting quite worrying now... it happened maybe a few times in all those months since I first set up the computer and installed Mint, and now it happened three times in two days...
Rua
Level 3
Level 3
 
Posts: 155
Joined: Sat Sep 17, 2011 11:09 am
Location: Netherlands

Re: What can I do when my system hangs completely?

Postby monkeyboy on Thu Mar 29, 2012 1:33 pm

Boot off a live release medium (not Debain based) and see if it locks or not. Good Luck
If you don't like it, make something better
If you can't make something better, adapt
If you can't do either ball your panties up and cry

Making a fool of yourself is like masticating.
Most anyone can do it but performing it in public is real hardcore.
User avatar
monkeyboy
Level 5
Level 5
 
Posts: 703
Joined: Mon Oct 13, 2008 11:30 am


Return to Other topics

Who is online

Users browsing this forum: No registered users and 5 guests