[Solved] Community Website

[mgant]

I've been using Linux Mint since version 11 (long time linux user) and have found that there is a lot of links (tutorials, docs) on the Community Website. However, the Community Website is down and has been down for several months. There doesn't seem to be any additional details on why it is down.

Is it ever coming back? Is it possible to find the content that was on the community website somewhere else?

Mike

[dagon]

I don't know when it was down last but It's been up for the last months or so. Just try it again!

[mgant]

I don't know when it was down last but It's been up for the last months or so. Just try it again!

Oh, I've been trying it again and again and again...so if you click on this link http://community.linuxmint.com/, right now, it loads for you? Not for me and hasn't ever since I've been using mint for the past year or so. Is that the correct URL?

This is the result after several minutes of trying to connect with firefox:

mint_community.jpeg (33.47 KiB) Viewed 1179 times

[dagon]

Yes. That link worked for me. Here's a link to an idea:
http://community.linuxmint.com/idea/view/2523

Maybe try another browser or disable some add-ons?

[mgant]

Yes. That link worked for me. Here's a link to an idea:
http://community.linuxmint.com/idea/view/2523

Maybe try another browser or disable some add-ons?

Can you tell me what's in that link since I can't get to it?

[dagon]

Yes. That link worked for me. Here's a link to an idea:
http://community.linuxmint.com/idea/view/2523

Maybe try another browser or disable some add-ons?

Can you tell me what's in that link since I can't get to it?

Just a random post to see if you could sneak past the main page.

Are you registered at the community site?

[mgant]

Yes. That link worked for me. Here's a link to an idea:
http://community.linuxmint.com/idea/view/2523

Maybe try another browser or disable some add-ons?

Can you tell me what's in that link since I can't get to it?

Just a random post to see if you could sneak past the main page.

Are you registered at the community site?

Nope. Again, I cannot get to the site at all, to do anything. I've tried Chrome and Konqueror they both time out after several minutes. I've disabled all Firefox plugins and still no success.

This is the error from Konqueror a little more details:

konq1.jpeg (77.97 KiB) Viewed 1176 times

[dagon]

I don't know what's going on here so the only ideas I have about it is:
-The konquerer picture suggests that you could be behind "A Network Firewall".
-Did you ever try the "Domain Blocker" utility?

I'll try and see if someone else has a clue.

Ps. When you get a text message it's a good idea to copy and paste the message as text instead of taking a screenshot if possible.
It's much easier to search a part of the message that way.

[dagon]

For future reference, in case you fail to connect to a site again this one could come in handy:
http://www.isup.me/

[xenopeek]

Please check your DNS resolving for community.linuxmint.com. To do so, open a terminal and run:

Code: Select all

dig community.linuxmint.com

This should output something similar to:

Code: Select all

; <<>> DiG 9.7.3 <<>> community.linuxmint.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 59949
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 4, ADDITIONAL: 0

;; QUESTION SECTION:
;community.linuxmint.com.   IN   A

;; ANSWER SECTION:
community.linuxmint.com. 20931   IN   A   109.203.104.18

;; AUTHORITY SECTION:
linuxmint.com.      1830   IN   NS   ns1.servage.net.
linuxmint.com.      1830   IN   NS   ns2.servage.net.
linuxmint.com.      1830   IN   NS   ns3.servage.net.
linuxmint.com.      1830   IN   NS   ns4.servage.net.

;; Query time: 24 msec
;; SERVER: 192.168.1.254#53(192.168.1.254)
;; WHEN: Sun Apr 15 18:25:55 2012
;; MSG SIZE  rcvd: 140

Please share the output of the command as run on your machine.

[mgant]

Please check your DNS resolving for community.linuxmint.com. To do so, open a terminal and run:

Code: Select all

dig community.linuxmint.com

This should output something similar to:

Code: Select all

; <<>> DiG 9.7.3 <<>> community.linuxmint.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 59949
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 4, ADDITIONAL: 0

;; QUESTION SECTION:
;community.linuxmint.com.   IN   A

;; ANSWER SECTION:
community.linuxmint.com. 20931   IN   A   109.203.104.18

;; AUTHORITY SECTION:
linuxmint.com.      1830   IN   NS   ns1.servage.net.
linuxmint.com.      1830   IN   NS   ns2.servage.net.
linuxmint.com.      1830   IN   NS   ns3.servage.net.
linuxmint.com.      1830   IN   NS   ns4.servage.net.

;; Query time: 24 msec
;; SERVER: 192.168.1.254#53(192.168.1.254)
;; WHEN: Sun Apr 15 18:25:55 2012
;; MSG SIZE  rcvd: 140

Please share the output of the command as run on your machine.

I tried this yesterday. And get the same results (same IP address):

Code: Select all

; <<>> DiG 9.7.3 <<>> community.linuxmint.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 23218
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 4, ADDITIONAL: 5

;; QUESTION SECTION:
;community.linuxmint.com.       IN      A

;; ANSWER SECTION:
community.linuxmint.com. 7711   IN      A       109.203.104.18

;; AUTHORITY SECTION:
linuxmint.com.          15067   IN      NS      ns3.servage.net.
linuxmint.com.          15067   IN      NS      ns2.servage.net.
linuxmint.com.          15067   IN      NS      ns4.servage.net.
linuxmint.com.          15067   IN      NS      ns1.servage.net.

;; ADDITIONAL SECTION:
ns1.servage.net.        3451    IN      A       77.232.76.16
ns2.servage.net.        3451    IN      A       217.70.42.5
ns3.servage.net.        3451    IN      A       77.232.66.6
ns4.servage.net.        74      IN      A       77.232.81.1
ns4.servage.net.        74      IN      AAAA    2a01:3b0:1:f9::ff

;; Query time: 1 msec
;; SERVER: 192.168.0.5#53(192.168.0.5)
;; WHEN: Sun Apr 15 13:46:08 2012
;; MSG SIZE  rcvd: 232


Furthermore yesterday when I entered http://109.203.104.18 in a browser the cinnamon desktop website came up. Today, nothing it times out (just like the community site).

[mgant]

For future reference, in case you fail to connect to a site again this one could come in handy:
http://www.isup.me/

Cool site! Unfortunately it's me. I have no idea, why. I do not have a firewall enabled or a domain blocker of any type (to the best of my knowledge).

Hmm, I'm off to check log messages to see if they offer any clues.

Thanks,
Mike

[xenopeek]

Perhaps give traceroute a try?

Code: Select all

traceroute 109.203.104.18

It might not be installed by default, but then it will tell you what package to install if it is not.

And do you have the option to try the Community website from another operating system, or another computer on the same network? (Like a buddy's laptop.) That might be informative. If that also doesn't work, I'd suggest trying to get a new IP address. You can try to force this by switching off and later switching on again your broadband modem (I think that is how it can be done; alternative is to login to the broadband modem and do it from there).

[mgant]

Well, this is truly a mystery. There is nothing in my log files that indicate anything for the community website URL or IP.

In the vastness of the Internet, this is the only site that I'm aware of that I cannot access.

If anyone associated with the community website could tell me what their logs indicate, I would be grateful for the help.

Thanks,
Mike

[AlbertP]

You should ask your ISP on this instead of publishing your IP on the forum.

[mgant]

The response from my ISP was,

"We were getting a denial of service attack from that subnet. I'll assume that has been fixed and unblock it."

Thanks everyone.

[xenopeek]

Thanks for taking action and clearing the way for other users of Linux Mint with your ISP!