[Solved] Gateway Profile 6 Sound Ok but Speakers Do Not Work

Questions about hardware,drivers and peripherals
Forum rules
Before you post please read this

[Solved] Gateway Profile 6 Sound Ok but Speakers Do Not Work

Postby dnr_ron on Sun Apr 01, 2012 2:03 am

Problem is that I cannot hear sound through built-in speakers.

I bought 5 Gateway Profile 6 All-In-Ones P4 3.4GHz. Four of them have the highest bios available (P03). The other has bios P06 (?) and HPET Support. Everything works fine with Windows XP ( :cry: ). I installed Linux Mint Gnome 32-bit and Cairo-Dock. The odd ball one works great. However, on the other four systems, I can only hear the sound if I plug speakers into the external port. Also, there is no sound if I use the front headphone jack.
------
Here is the results of lspci on one of the troubled systems, if this is of any help:

00:00.0 Host bridge: Intel Corporation 82945G/GZ/P/PL Memory Controller Hub (rev 02)
00:02.0 VGA compatible controller: Intel Corporation 82945G/GZ Integrated Graphics Controller (rev 02)
00:1b.0 Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller (rev 01)
00:1c.0 PCI bridge: Intel Corporation N10/ICH 7 Family PCI Express Port 1 (rev 01)
00:1d.0 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #1 (rev 01)
00:1d.1 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #2 (rev 01)
00:1d.2 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #3 (rev 01)
00:1d.3 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #4 (rev 01)
00:1d.7 USB Controller: Intel Corporation N10/ICH 7 Family USB2 EHCI Controller (rev 01)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev e1)
00:1f.0 ISA bridge: Intel Corporation 82801GB/GR (ICH7 Family) LPC Interface Bridge (rev 01)
00:1f.2 IDE interface: Intel Corporation N10/ICH7 Family SATA IDE Controller (rev 01)
00:1f.3 SMBus: Intel Corporation N10/ICH 7 Family SMBus Controller (rev 01)
01:00.0 Ethernet controller: Intel Corporation 82573E Gigabit Ethernet Controller (Copper) (rev 03)
01:00.2 IDE interface: Intel Corporation Device 108d (rev 03)
01:00.3 Serial controller: Intel Corporation Active Management Technology - SOL (rev 03)
01:00.4 IPMI SMIC interface: Intel Corporation 82573E KCS (Active Management) (rev 03)
02:03.0 FireWire (IEEE 1394): Texas Instruments TSB43AB22A IEEE-1394a-2000 Controller (PHY/Link) [iOHCI-Lynx]
------
The sound coming through the external speakers is wonderful and passes the speaker test with flying colors. I just can't get the built-in speakers to work even though they work fine in XP. This is such a disgrace. I hate to bow down to MS.

On each system, I did a "cat /proc/asound/card0/codec* | grep Codec" and the response came back as "Realtek ALC883".

I also bought 6 Gateway Profile 5 computers. They work fine.
I sell these machines with Linux Mint installed. And I do so at a mere $40 over cost in order to get Linux out there. My customers love them. But now my Profile 5 source is drying up and I anticipate more Profile 6s arriving soon.

Help :(

dnr_ron

-----
Additional info:
After taking a closer look at the lspci, I noticed that line "01:00.2 IDE interface: Intel Corporation Device 108d (rev 03)" does not appear on the system that is working fine.

-----
Solved:
After reading a post at Foresight Linux (http://forum.foresightlinux.org/index.php?topic=691.0), I performed these steps in Terminal and the speakers are now working:

Check for sound card type
Code: Select all
cat /proc/asound/cards

That confirmed that I had HDA-Intel (High Definition Audio)

Check for sound card model
Code: Select all
cat /proc/asound/card0/codec* | grep Codec

That confirmed Realtek ALC883

Looked through the HDA-Intel listing for my model; there are numerous copies of the list on the net.
I used the 6-jack listing to enter the code
Code: Select all
sudo gedit /etc/modprobe.conf


added this line and saved the file:
options snd-hda-intel model=6stack-dig

Restarted and the speakers worked fine.
Thanks to the many resources out there in the various communities
dnr_ron
Level 1
Level 1
 
Posts: 7
Joined: Tue Mar 27, 2012 12:16 pm
Location: Williamstown, WV USA

Linux Mint is funded by ads and donations.
 

Re: [Solved] Gateway Profile 6 Sound Ok but Speakers Do Not

Postby dnr_ron on Thu Apr 26, 2012 5:15 pm

Addendum...

Just installed Linux201204 on the same Gateway Profile 6. I noticed that the sound worked immediately without the need of the adjustments listed here.
Great news, except that now the video occasionally freezes for two or three seconds. And for AssaultCube fans, you need to set the video interlacing to disabled.
dnr_ron
Level 1
Level 1
 
Posts: 7
Joined: Tue Mar 27, 2012 12:16 pm
Location: Williamstown, WV USA


Return to Hardware Support

Who is online

Users browsing this forum: No registered users and 11 guests