I went on holiday for a week, in the UK, and as with many parts of this country it had no internet access (at least not from where I was staying). I took my phone with me, not my laptop, and I only used that to take photographs and read books. When I came home I was horrified to find that whilst I was away, my phone had been signed up to a premium subscription for an antivirus program (I already had the free subscription) and that payment had already been authorised by 'Google Play' - with whom I do have an account, but certainly had not authorised to buy this service.
I immediately complained in no uncertain terms to the company concerned and within 30 minutes got an email apologising for the mistake and saying that a refund was being given. They blamed the error on a 'Pocket Purchase'. I googled this but didn't find anything relevant. I guess it is some form of street slang that I am not familiar with, so perhaps somebody here can educate me.
I also complained to 'Google Play' about their seemingly non-existent security procedures that allow any sundry company to charge my credit card for services that I haven't asked for, didn't want and seemingly couldn't have installed anyway because I didn't have an internet connection (although the upgrade was installed and I have no idea how because I didn't/couldn't do it). I have yet to hear from them. It is also interesting that whilst it was very easy to complain by email to the company providing the antivirus service, the only way I could find to complain to Google was via a web form (of course you have no record of the complaint if you use these - design or accident?)
Totally and completely off topic (but still interesting I hope), whilst I was a way I saw my first ever wild Chinese Water Deer
I had the opportunity to watch it for about 5 minutes before it disappeared, I believe these are pretty rare in England certainly I have never seen one before. If you have never seen one here is a link to a pic (not mine I am sad to say). http://talliscountry.co.uk/uploads/chin ... 20deer.jpg
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