Can not update with update manager as user

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Can not update with update manager as user

Postby tradewind101 on Thu Jun 07, 2012 10:25 pm

Hello everyone, I am a newbie to Linux Mint (or any form of Linux) and I am having an issue with the update manager and am trying to find an answer for the problem. I did search the other posts but I did not see anything that was similar to try to fix the problem. So here goes the problem and thanks in advance for any assistance that you may give:

When I click on the update manager icon a window appears with the following message--

Failed to run /usr/lib/linuxmint/minUpdate/mintUpdate.py 'show' as user root.
Failed to exec new process: Permission denied.

If you can give me any help I would greatly appreciate it. Thanks
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Re: Can not update with update manager as user

Postby remoulder on Fri Jun 08, 2012 8:26 am

Please open a terminal, and copy/past output back here of
Code: Select all
inxi -S
[Edit] your original post and add [SOLVED] once your question is resolved.

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Re: Can not update with update manager as user

Postby tradewind101 on Fri Jun 08, 2012 8:46 am

I do not know how to copy and paste in the terminal as I really am a "newbie" but the output is as follows:

Sensors: System Temperatures: cpu: 13.0C mobo: N/A Fan Speeds (in rpm):
cpu: N/A
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Re: Can not update with update manager as user

Postby remoulder on Fri Jun 08, 2012 8:50 am

You copy paste using the mouse and right button. Also that should have been a capital S, linux is case sensitive.
[Edit] your original post and add [SOLVED] once your question is resolved.

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Re: Can not update with update manager as user

Postby tradewind101 on Fri Jun 08, 2012 10:35 pm

Sorry about that, here is the new output:

larry-p6523w larry # inxi -S
System: Host larry-p6523w Kernel 3.0.0-13-generic-pae i686 (32 bit) Desktop Gnome Distro Linux Mint 12 Lisa

thanks
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Re: Can not update with update manager as user

Postby remoulder on Mon Jun 11, 2012 3:49 pm

Can you go to Startup Applications and click the entry for Update Manager then the Edit button. Copy the entry in the Command box and paste it back here.
[Edit] your original post and add [SOLVED] once your question is resolved.

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Re: Can not update with update manager as user

Postby tradewind101 on Mon Jun 11, 2012 10:43 pm

When I go to start up and click the update manager I get the above mention box with once difference:

Failed to run /usr/lib/linuxmint/minUpdate/mintUpdate.py 'show' '0' as user root.
Failed to exec new process: Permission denied.

otherwise I can do nothing with it.

Hope this helps give you an idea.
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Re: Can not update with update manager as user

Postby SLinovitz on Wed Jun 13, 2012 12:28 am

I had a similar problem.

Go to menu > All Applications > All > Users and Groups
Verify the account type is Adminstrator
Click on the Manage Groups button
Select the sudo group on the left, click properties on the right
Verify the user account is in Group Members and there is an 'x' by it
Logout/Login and it should work
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Re: Can not update with update manager as user

Postby tradewind101 on Sun Jun 17, 2012 10:53 am

That did it!

Thanks a million. I appreciate the help and the info

Larry
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