Linux Mint Software Manager not working!!!!!

[Xk0nSid]

I recently installed linux mint 12 kde on my system. Everything is working perfectly fine except software manager. When I launch software manager it shows the splash screen, the windows loads and after around 2 seconds it just closes. Can anybody help please!!!!!

[viking777]

You will need to run the command

Code: Select all

mintinstall

or if that doesn't work then

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sudo mintinstall

In a terminal and post the error messages here.

[remoulder]

@viking777, wasn't there an issue with mintinstall in the 12 KDE release that was fixed by updates?

[bluekayak]

Hi,

I've used Linux Mint 11 for a while, but never had any issues until now. I don't know much about Linux, so please bear with me.

I also have a broken Software Manger on Mint 11 with both Gnome and Xfce. My computer is an older Toshiba laptop, model A10-S129. I just noticed the problem yesterday (7/22/2012), and the Software Manager was working a few days earlier. As suggested, I entered "mintinstall" followed by "sudo mintinstall" and received a "Segmentation fault" both times. After restarting the computer, there was no change.

Does this will impact the Update Manager?

If I try to run the Package Manger, I am asked for my password, then a box appears near the center of the monitor for a second saying "No package is selected."

I don't think this is related, but before noticing the Software Manager was not working, I tried very hard to delete the History from Opera. Finally, after trying multiple times using "Settings" "Preferences" "Advanced" "Clear" and "Empty Now" I cleared the History and removed all Opera related Cookies.

Here is the output from "mintinstall" followed by "sudo mintinstall"

## 1. entered "mintinstall" at the terminal #####

jerry@jerry-Satellite-A10 ~ $ mintinstall
/usr/lib/linuxmint/mintInstall/mintinstall.py:250: SyntaxWarning: import * only allowed at module level
def get_status_description(self, transaction):
/usr/lib/linuxmint/mintInstall/mintinstall.py:258: SyntaxWarning: import * only allowed at module level
def get_role_description(self, transaction):
add_categories took 6.682 ms
build_matched_packages took 0.444 ms
6134
Segmentation fault
jerry@jerry-Satellite-A10 ~ $ ^C
jerry@jerry-Satellite-A10 ~ $

### Restarted the computer, but the Software Manager did not work.

### 2. If that does not work try: sudo mintinstall #####

jerry@jerry-Satellite-A10 ~ $ sudo mintinstall
[sudo] password for jerry:
/usr/lib/linuxmint/mintInstall/mintinstall.py:250: SyntaxWarning: import * only allowed at module level
def get_status_description(self, transaction):
/usr/lib/linuxmint/mintInstall/mintinstall.py:258: SyntaxWarning: import * only allowed at module level
def get_role_description(self, transaction):
add_categories took 3.829 ms
build_matched_packages took 4.603 ms
2427
Segmentation fault
jerry@jerry-Satellite-A10 ~ $

### Restarted the computer again but the Software Manager did not work.

Thanks,

Jerry

[Ohnemichel]

@Xk0nSid: This is a bitwidth issue. The Software manager doesn't work on 64 Bit Installations. (As far as I found out. I don't know if the program itself is defective in 64Bit mode (improbable) or just not designed to fetch 64bit packages properly (more likely) ) Use Package Manager instead.
(However, I mainly saw it failing when I started to install a package).

[Xk0nSid]

Hey I ran the "sudo mintinstall" following showed up:

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/usr/lib/linuxmint/mintInstall/mintinstall.py:252: SyntaxWarning: import * only allowed at module level
  def get_status_description(self, transaction):
/usr/lib/linuxmint/mintInstall/mintinstall.py:260: SyntaxWarning: import * only allowed at module level
  def get_role_description(self, transaction):
add_categories took 27.988 ms
build_matched_packages took 0.312 ms
2434
add_packages took 2058.714 ms
add_reviews took 0.086 ms

(mintinstall.py:2427): GLib-GObject-CRITICAL **: g_object_set_qdata: assertion `G_IS_OBJECT (object)' failed
__init__ took 2743.183 ms
/usr/lib/linuxmint/mintInstall/mintinstall.py:1137: GtkWarning: Theme directory scalable/animations/small/16x16 of theme Mint-KDE has no size field

  if theme.has_icon(cat.icon):
/usr/lib/linuxmint/mintInstall/mintinstall.py:1137: GtkWarning: Theme directory scalable/animations/small/22x22 of theme Mint-KDE has no size field

  if theme.has_icon(cat.icon):
show_category took 463.908 ms
Segmentation fault

[viking777]

Ohnemichel says that the software manager doesn't run on 64 bit and use the package manager instead. Personally I never use anything else, it is way superior imho. So that is one option. Remoulder says there was an issue with software manager on KDE which was cured by updates, I don't know anything about this as I don't use KDE, but what I would suggest is that first you check that you are fully updated either from the package manager or command line

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sudo apt-get update && sudo apt-get dist-upgrade

Also I will move this topic into the KDE forum for you where it might get more attention from people who know KDE. Maybe have a read or search through the KDE part of the forum to see if you can find out about this problem.

[Rudemeister]

I tried everything in Mint 12 KDE. But I just installed 13 KDE. Now it not only looks better, but the Software Manager works.