Problems with Rio Cali mp3 player

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Problems with Rio Cali mp3 player

Postby questions on Mon Oct 22, 2012 9:43 pm

I've got Ubuntu 12.04.01 installed and rioutil 1.5x installed, but I get this error when running it:
Code: Select all
rioutil -l
Attempting to open Rio and retrieve song list.... failed!
Reason: No such file or directory.
librioutil tried to use method: libusb

same thing with sudo
Code: Select all
sudo rioutil -l
[sudo] password for user1:
Attempting to open Rio and retrieve song list.... failed!
Reason: No such file or directory.
librioutil tried to use method: libusb

I don't mind using a command line to load songs to my Rio Cali but I can't get it to work. I have two very nice Rio Cali's and I would love to get Linux to manage them but I might have to revert back to Windows if Linux is not up to the task.

Any ideas on how to get my computer to interface with the Rio Cali device in my case?

Code: Select all
lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 003: ID 058f:6362 Alcor Micro Corp. Flash Card Reader/Writer
Bus 002 Device 002: ID 046d:c517 Logitech, Inc. LX710 Cordless Desktop Laser

Code: Select all
dmesg | grep -i USB
[ 0.393720] usbcore: registered new interface driver usbfs
[ 0.393720] usbcore: registered new interface driver hub
[ 0.393720] usbcore: registered new device driver usb
[ 0.803918] ehci_hcd: USB 2.0 'Enhanced' Host Controller (EHCI) Driver
[ 0.804067] ehci_hcd 0000:00:02.1: new USB bus registered, assigned bus number 1
[ 0.816018] ehci_hcd 0000:00:02.1: USB 2.0 started, EHCI 1.00
[ 0.816151] hub 1-0:1.0: USB hub found
[ 0.816253] ohci_hcd: USB 1.1 'Open' Host Controller (OHCI) Driver
[ 0.816352] ohci_hcd 0000:00:02.0: new USB bus registered, assigned bus number 2
[ 0.874103] hub 2-0:1.0: USB hub found
[ 0.874194] uhci_hcd: USB Universal Host Controller Interface driver
[ 0.874243] usbcore: registered new interface driver libusual
[ 1.184029] usb 1-8: new high-speed USB device number 3 using ehci_hcd
[ 1.319798] Initializing USB Mass Storage driver...
[ 1.319938] scsi6 : usb-storage 1-8:1.0
[ 1.320082] usbcore: registered new interface driver usb-storage
[ 1.320085] USB Mass Storage support registered.
[ 1.320229] usbcore: registered new interface driver uas
[ 1.620020] usb 2-4: new low-speed USB device number 2 using ohci_hcd
[ 1.842954] generic-usb 0003:058F:6362.0001: hiddev0,hidraw0: USB HID v1.10 Device [Generic Mass Storage Device] on usb-0000:00:02.1-8/input1
[ 1.843046] usbcore: registered new interface driver usbhid
[ 1.843048] usbhid: USB HID core driver
[ 2.305277] input: Logitech USB Receiver as /devices/pci0000:00/0000:00:02.0/usb2/2-4/2-4:1.0/input/input2
[ 2.305375] logitech 0003:046D:C517.0002: input,hidraw1: USB HID v1.10 Keyboard [Logitech USB Receiver] on usb-0000:00:02.0-4/input0
[ 2.315625] input: Logitech USB Receiver as /devices/pci0000:00/0000:00:02.0/usb2/2-4/2-4:1.1/input/input3
[ 2.315765] logitech 0003:046D:C517.0003: input,hiddev0,hidraw2: USB HID v1.10 Mouse [Logitech USB Receiver] on usb-0000:00:02.0-4/input1
[ 2.320789] scsi 6:0:0:0: Direct-Access Generic USB SD Reader 1.00 PQ: 0 ANSI: 0
[ 2.321279] scsi 6:0:0:1: Direct-Access Generic USB CF Reader 1.01 PQ: 0 ANSI: 0
[ 2.321775] scsi 6:0:0:2: Direct-Access Generic USB xD/SM Reader 1.02 PQ: 0 ANSI: 0
[ 2.322274] scsi 6:0:0:3: Direct-Access Generic USB MS Reader 1.03 PQ: 0 ANSI: 0
[14581.320049] usb 2-6: new low-speed USB device number 3 using ohci_hcd
[14581.500037] usb 2-6: device descriptor read/64, error -62
[14581.784044] usb 2-6: device descriptor read/64, error -62
[14582.064047] usb 2-6: new low-speed USB device number 4 using ohci_hcd
[14582.244048] usb 2-6: device descriptor read/64, error -62
[14582.528048] usb 2-6: device descriptor read/64, error -62
[14582.808042] usb 2-6: new low-speed USB device number 5 using ohci_hcd
[14583.216036] usb 2-6: device not accepting address 5, error -62
[14583.392038] usb 2-6: new low-speed USB device number 6 using ohci_hcd
[14583.800036] usb 2-6: device not accepting address 6, error -62
[14583.800053] hub 2-0:1.0: unable to enumerate USB device on port 6
[14693.992049] hub 1-0:1.0: unable to enumerate USB device on port 6
[14826.564053] usb 2-6: new low-speed USB device number 7 using ohci_hcd
[14826.744049] usb 2-6: device descriptor read/64, error -62
[14827.028037] usb 2-6: device descriptor read/64, error -62
[14827.308050] usb 2-6: new low-speed USB device number 8 using ohci_hcd
[14827.488043] usb 2-6: device descriptor read/64, error -62
[14827.772045] usb 2-6: device descriptor read/64, error -62
[14828.052029] usb 2-6: new low-speed USB device number 9 using ohci_hcd
[14828.460038] usb 2-6: device not accepting address 9, error -62
[14828.636052] usb 2-6: new low-speed USB device number 10 using ohci_hcd
[14829.044028] usb 2-6: device not accepting address 10, error -62
[14829.044049] hub 2-0:1.0: unable to enumerate USB device on port 6
[14908.632055] hub 2-0:1.0: unable to enumerate USB device on port 6
[16080.124044] usb 2-6: new low-speed USB device number 12 using ohci_hcd
[16080.308035] usb 2-6: device descriptor read/64, error -62
[16080.596049] usb 2-6: device descriptor read/64, error -62
[16080.876051] usb 2-6: new low-speed USB device number 13 using ohci_hcd
[16081.060050] usb 2-6: device descriptor read/64, error -62
[16081.348044] usb 2-6: device descriptor read/64, error -62
[16081.628036] usb 2-6: new low-speed USB device number 14 using ohci_hcd
[16082.036039] usb 2-6: device not accepting address 14, error -62
[16082.212055] usb 2-6: new low-speed USB device number 15 using ohci_hcd
[16082.620017] usb 2-6: device not accepting address 15, error -62
[16082.620032] hub 2-0:1.0: unable to enumerate USB device on port 6
Last edited by xenopeek on Tue Oct 23, 2012 4:29 am, edited 1 time in total.
Reason: Compacted post by using code blocks and removing consecutive blank lines
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Re: Problems with Rio Cali mp3 player

Postby xenopeek on Tue Oct 23, 2012 4:31 am

Hi, I've split your post from viewtopic.php?f=90&t=4208 and moved it here. Hopefully somebody here can give you assistance on this.

To have a better chance of getting help please create new topics for new problems, and don't reply to support requests older than 6 months (the topic you replied to was from 2007 :shock:). See the forum rules.
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Re: Problems with Rio Cali mp3 player

Postby questions on Tue Oct 23, 2012 5:32 am

Vincent Vermeulen wrote:Hi, I've split your post from viewtopic.php?f=90&t=4208 and moved it here. Hopefully somebody here can give you assistance on this.

To have a better chance of getting help please create new topics for new problems, and don't reply to support requests older than 6 months (the topic you replied to was from 2007 :shock:). See the forum rules.


its an old device, so i was hoping to get someone who actually has one working to help, i doubt anyone cares to get them to work, but they are really kind of cool mp3 players i guess i'll load up 32bit xp just to get it to work...
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Re: Problems with Rio Cali mp3 player

Postby questions on Mon Oct 29, 2012 11:50 pm

I changed the USB cable and now mit works:


$ lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 003: ID 058f:6362 Alcor Micro Corp. Flash Card Reader/Writer
Bus 002 Device 002: ID 046d:c517 Logitech, Inc. LX710 Cordless Desktop Laser
Bus 002 Device 005: ID 045a:500f SONICblue, Inc. Cali MP3 Player



$ sudo rioutil -l
[sudo] password for user1:
Attempting to open Rio and retrieve song list.... complete
id | Title | Name mm:ss Size Bitrate rio_num filn
-----------------------------------------------------
Internal Memory:
Secure Digital (SD) Card:
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