Mouse keeps freezing

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Mouse keeps freezing

Postby 4w6gte on Mon Oct 29, 2012 6:13 am

Having a bit of an issue, my mouse pointer keeps randomly freezing. I've tried the mouse in another computer so it's defo not a hardware problem. Any suggestions?

Thanks :)
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Re: Mouse keeps freezing

Postby xenopeek on Mon Oct 29, 2012 6:31 am

What brand and model mouse is it? Specifically some expensive gaming mice (e.g., Cyborg R.A.T) are known to have issues.
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Re: Mouse keeps freezing

Postby 4w6gte on Mon Oct 29, 2012 7:11 am

Thanks for the response :)

It's a wee cheap logitech one (logitech B110). Only cost about £5. It's weird though, everything was working fine and then it just randomly started freezing. If I can't get it sorted I might just wipe my comp and start from scratch.
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Re: Mouse keeps freezing

Postby 4w6gte on Mon Nov 05, 2012 6:20 pm

This is driving me nuts lol. Does anyone have any troubleshooting suggestions before I need to wipe my comp and start from scratch :(
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Re: Mouse keeps freezing

Postby xenopeek on Tue Nov 06, 2012 12:38 pm

Please open a terminal and post the output of the following command here. You can copy text to/from the terminal, see it's Edit menu.
Code: Select all
inxi -Fx
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Re: Mouse keeps freezing

Postby 4w6gte on Tue Nov 06, 2012 4:26 pm

Code: Select all
System:    Host: Me Kernel: 3.2.0-23-generic x86_64 (64 bit, gcc: 4.6.3)
           Desktop: Gnome  (Gtk 3.4.2) Distro: Linux Mint 13 Maya
Machine:   Mobo: ASUSTeK model: M2N68 version: Rev X.0x Bios: American Megatrends version: 0401 date: 08/07/2008
CPU:       Dual core AMD Athlon 64 X2 5000+ (-MCP-) cache: 1024 KB flags: (lm nx sse sse2 sse3 svm) bmips: 10400.5
           Clock Speeds: 1: 2600.116 MHz 2: 2600.116 MHz
Graphics:  Card: NVIDIA G98 [GeForce 8400 GS] bus-ID: 02:00.0
           X.Org: 1.11.3 drivers: nouveau (unloaded: vesa,fbdev) Resolution: 1280x1024@60.0hz
           GLX Renderer: Gallium 0.4 on NV98 GLX Version: 2.1 Mesa 8.0.4 Direct Rendering: Yes
Audio:     Card: NVIDIA MCP67 High Definition Audio driver: snd_hda_intel bus-ID: 00:07.0 Sound: ALSA ver: 1.0.24
Network:   Card-1: NVIDIA MCP67 Ethernet driver: forcedeth port: c880 bus-ID: 00:0a.0
           IF: eth0 state: down mac: 00:22:15:d3:60:73
           Card-2: Atheros AR9271 802.11n driver: ath9k_htc usb-ID: 0cf3:9271
           IF: wlan0 state: up mac: d8:5d:4c:87:c9:c9
Drives:    HDD Total Size: 1002.2GB (3.3% used) 1: /dev/sda Hitachi_HDP72505 500.1GB
           2: /dev/sdb WDC_WD5000AACS 500.1GB 3: USB /dev/sdc Digital_Camera 2.0GB
Partition: ID: / size: 58G used: 30G (55%) fs: ext4 ID: swap-1 size: 2.00GB used: 0.00GB (0%) fs: swap
Sensors:   System Temperatures: cpu: 47.0C mobo: 31.0C gpu: 41.0
           Fan Speeds (in rpm): cpu: 2616 psu: 0 sys-1: 0
Info:      Processes: 155 Uptime: 4:26 Memory: 976.6/2003.0MB Runlevel: 2 Gcc sys: 4.6.3 Client: Shell inxi: 1.7.33
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Re: Mouse keeps freezing

Postby 4w6gte on Sat Nov 10, 2012 5:29 pm

Is no one able to help with this at all? I know no one is obliged to or anything, and all help is freely given out of people's selfless generosity, so I'm not complaining... but that's 2 weeks and I'm still no closer to solving this myself, and I so badly don't want to go through re-installing OS and getting everything the way I like it again for something that is probably really trivial to fix.

Sorry if this was the wrong section. It almost certainly isn't a hardware problem since the mouse works fine on my other computer (work computer running windows), but I thought Hardware Support was probably still the right place.
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Re: Mouse keeps freezing

Postby xenopeek on Sat Nov 10, 2012 6:02 pm

There's nothing jumping out from the details you've given as a likely cause for the mouse freezing you are having. When your mouse freezes, how long does it freeze? And are you sure it is actually the mouse that is freezing and not your computer? Have you tried press Alt+F2 for example, to call up the run dialog--to test that the computer and keyboard work when the mouse freezes.

If you are convinced it is only the mouse that freezes, and not in fact your computer, try a different mouse. Yes I know this one works fine with Windows. Golly. Use it on Windows then :D Just use a different mouse for a while to rule out it being a problem specific to this model mouse...
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Re: Mouse keeps freezing

Postby 4w6gte on Sun Nov 11, 2012 7:50 am

I'm almost annoyed about this... the mouse from my other computer is working fine :D

Seems it was just a case of switching mouses. I feel a bit silly not thinking of that, I had been using the same mouse on this computer for months without any problem, so I just tried it on the other computer to make sure it still worked, never thought to try a different mouse on this comp :oops:

Oh well. Thanks for the push in the (rather obvious) right direction.
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Re: Mouse keeps freezing

Postby cele on Sun Nov 11, 2012 8:34 am

I'm having the same issue with a SteelSeries Sensei mouse.
If I unplug it and plug it in again, it works, but it is annoying like hell.

Code: Select all
System:    Host: sixux Kernel: 3.2.0-23-generic x86_64 (64 bit, gcc: 4.6.3) Desktop: Gnome Distro: Linux Mint 13 Maya
Machine:   Mobo: MSI model: P55A-G55(MS-7668) version: 1.0 Bios: American Megatrends version: V1.2 date: 08/10/2010
CPU:       Quad core Intel Core i5 CPU 760 (-MCP-) cache: 8192 KB flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 25136.2
           Clock Speeds: 1: 1200.00 MHz 2: 1200.00 MHz 3: 1200.00 MHz 4: 1200.00 MHz
Graphics:  Card: NVIDIA Device 1189 bus-ID: 02:00.0
           X.Org: 1.11.3 driver: nvidia Resolution: 1920x1080@60.0hz, 1920x1080@60.0hz
           GLX Renderer: GeForce GTX 670/PCIe/SSE2 GLX Version: 4.2.0 NVIDIA 304.64 Direct Rendering: Yes
Audio:     Card-1: Intel 5 Series/3400 Series Chipset High Definition Audio driver: snd_hda_intel bus-ID: 00:1b.0
           Card-2: NVIDIA Device 0e0a driver: snd_hda_intel bus-ID: 02:00.1
           Sound: Advanced Linux Sound Architecture ver: 1.0.24
Network:   Card: Realtek RTL8111/8168B PCI Express Gigabit Ethernet controller
           driver: r8169 ver: 2.3LK-NAPI port: c800 bus-ID: 06:00.0
           IF: eth0 state: up speed: 1000 Mbps duplex: full mac: 6c:62:6d:76:4d:6e
Drives:    HDD Total Size: 200.1GB (3.0% used) 1: /dev/sda INTEL_SSDSA2M080 80.0GB
           2: /dev/sdb INTEL_SSDSC2CT12 120.0GB
Partition: ID: / size: 66G used: 5.6G (9%) fs: ext4 ID: swap-1 size: 10.00GB used: 0.00GB (0%) fs: swap
Sensors:   Error: You do not have the sensors app installed.
Info:      Processes: 164 Uptime: 6 min Memory: 803.7/16041.8MB Runlevel: 2 Gcc sys: 4.6.3 Client: Shell inxi: 1.7.33
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Re: Mouse keeps freezing

Postby igor83 on Mon Nov 12, 2012 9:20 pm

cele wrote:I'm having the same issue with a SteelSeries Sensei mouse.
If I unplug it and plug it in again, it works, but it is annoying like hell.


The truth is mice fail, that's just all there is to it. Now I have owned about twenty mice over the years. Sometimes yes they do freeze up on an intermittent basis. In Windows XP I can unplug a frozen USB mouse then plug it back in again and it works. With Linux Mint same deal. My rule of thumb with cold-blooded mice that like to freeze is this. If it happens once a month, forget about it, just unplug and replug. A hassle, yes, but once a month. If it happens all the time then throw that mouse in the garbage can already.

I really prefer PS/2 for mice and keyboard, simple and firm connection, and I wish more motherboards had 2 PS/2 ports instead of just 1 like my current motherboard. I can't remember when a PS/2 device ever froze up. Ever.
My desktop runs 64-bit Kubuntu 13.04, my htpc runs 64-bit Linux Mint Nadia Xfce, my answering machine runs 64-bit windows 7, and my laptop runs 64-bit Linux Mint Nadia KDE. Each seems suited to its purpose.
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Re: Mouse keeps freezing

Postby akbillj on Sat Nov 17, 2012 11:10 am

Just dual booted my first linuxmint 64 kde os and am experiencing somewhat of the same thing; when I do stuff in windows and boot back into linuxmint it fails to pick up my mouse, I simply reboot again and that fixes the problem. I'm very impressed with this os and see this as a good starting point for learning about linuxmint thereby weaning myself off of windows.

akbillj@akbillj-Satellite-C655D ~ $ inxi -F System: Host: akbillj-Satellite-C655D Kernel: 3.2.0-23-generic x86_64 (64 bit) Desktop: KDE 4.8.5 Distro: Linux Mint 13 Maya Machine: System: TOSHIBA (portable) product: Satellite C655D version: PSC0YU-03T02D Mobo: TOSHIBA model: Portable PC Bios: Insyde version: 1.60 date: 06/23/2011 CPU: Dual core AMD E-300 APU with Radeon HD Graphics (-MCP-) cache: 1024 KB flags: (lm nx sse sse2 sse3 sse4a ssse3 svm) Clock Speeds: 1: 780.00 MHz 2: 780.00 MHz Graphics: Card: Advanced Micro Devices [AMD] nee ATI Wrestler [Radeon HD 6310] X.Org: 1.11.3 drivers: ati,radeon (unloaded: vesa,fbdev) Resolution: 1366x768@60.0hz GLX Renderer: Gallium 0.4 on AMD PALM GLX Version: 2.1 Mesa 8.0.4 Audio: Card: Advanced Micro Devices [AMD] nee ATI SBx00 Azalia (Intel HDA) driver: snd_hda_intel Sound: ALSA ver: 1.0.24 Network: Card-1: Realtek RTL8188CE 802.11b/g/n WiFi Adapter driver: rtl8192ce IF: wlan0 state: up mac: e0:ca:94:7f:a0:58 Card-2: Atheros AR8152 v1.1 Fast Ethernet driver: atl1c IF: eth0 state: down mac: 00:26:6c:e3:24:c5 Drives: HDD Total Size: 500.1GB (1.8% used) 1: /dev/sda TOSHIBA_MK5075GS 500.1GB Partition: ID: / size: 187G used: 8.3G (5%) fs: ext4 ID: swap-1 size: 21.40GB used: 0.00GB (0%) fs: swap Sensors: Error: You do not have the sensors app installed. Info: Processes: 138 Uptime: 7:07 Memory: 680.6/2608.6MB
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Re: Mouse keeps freezing

Postby akbillj on Sat Nov 24, 2012 8:30 am

Just a bit of an update with the mouse thing, I simply took the usb plug and placed it in a different port and so far so good, the mouse (logitech m325) is found every boot now!
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Re: Mouse keeps freezing

Postby igor83 on Sat Nov 24, 2012 10:04 pm

akbillj wrote:Just a bit of an update with the mouse thing, I simply took the usb plug and placed it in a different port and so far so good, the mouse (logitech m325) is found every boot now!


Color me a USB skeptic. I don't think inoperable mice are necessarily the fault of Linux or Linux Mint, but rather spotty hardware support in the motherboard itself. I've had problems, not with Linux, but with Windows XP not recognizing mice after booting up. Unplug, replug, and then suddenly the mouse is alive again. What's up with that? Well, I don't blame Windows, and I wouldn't blame Linux either. Sometimes I have to reboot before the OS recognizes the mouse again. In general, I do prefer the mouse to be connected via PS/2 port.
My desktop runs 64-bit Kubuntu 13.04, my htpc runs 64-bit Linux Mint Nadia Xfce, my answering machine runs 64-bit windows 7, and my laptop runs 64-bit Linux Mint Nadia KDE. Each seems suited to its purpose.
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Re: Mouse keeps freezing

Postby deadbeatsaint on Sun Jan 06, 2013 12:36 am

Hello,

What I would recommend trying is the exact same thing that everyone has to do with other advanced mice (such as the Cyborg series of R.A.T. mice)

Edit the file /etc/X11/xorg.conf (even if it does not exist) as root / super-user (or use sudo whatever your preference)

Make sure the following lines in there...

Code: Select all
Section "InputClass"
    Identifier "Mouse Remap"
    MatchProduct "Name of your Mouse"
    MatchDevicePath "/dev/input/event*"
    Option "ButtonMapping" "1 2 3 4 5 6 7 8 9 10 11 12 0 0 0"
EndSection


Now perhaps you should only do button mappings up to 7 for example or less e.g. Option "ButtonMapping" "1 2 3 4 5 6 7 0 0 0 0 0 0 0 0"

Basically play around with it a bit.

You will have to reset the X-server everytime you save a change to this file to "test it out".

The easiest method I find is to simply Menu -> "Logout" and then log back in

This is a very common thing to do in Ubuntu Linux and since Mint is based on Ubuntu it seems to work just fine the exact same way. (In fact I had to do the exact same thing to my install)

A good article on what do to after an install (including Mice fixing) is here at http://www.israel-smith.com/thoughts/what-to-do-after-installing-ubuntu-12-04/

Try that and see what happens - good luck!
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