[SOLVED] Trackpad not scrolling

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dclement

[SOLVED] Trackpad not scrolling

Post by dclement »

Hello,

I just installed LM 13 Maya / Cinnamon on my daughter's laptop (a Dell Latitude 6330). Almost everything works out of the box, except the trackpad that won't scroll. (Tapping does work, though.)

I thought I would enable it by going to preferences > mouse and thouchpad, but there is only a mouse tab. Maybe that's the problem? (I've seen a solution on the forum which points to this setting, but how do I make this tab appear?)

I also tried the fix in the LMDE release notes (which I successfully applied on my own laptop), but it didn't help.

TIA for any advice - best regards, Daniel
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 2 times in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
stratus_ss

Re: Trackpad not scrolling

Post by stratus_ss »

Can you scroll via two fingers? Often times if the trackpad option doesnt show up using two fingers at the same time on the track pad will scroll
dclement

Re: Trackpad not scrolling

Post by dclement »

No, with two fingers there's no scrolling either. It even prevents the cursor from moving at all. It will only react to one finger.
3fRI

Re: Trackpad not scrolling

Post by 3fRI »

dclement

Re: Trackpad not scrolling

Post by dclement »

I tried the third post of the long thread you mentioned:

Code: Select all

synclient -l
Couldn't find synaptics properties. No synaptics driver loaded?
There is surely the beginning of an explanation there: if no Synaptics driver is loaded, why should I get a "touchpad" tab in the mouse settings?

But, how do I get this driver to load? I tried to install gpointing-device-settings, but here also, there only appear options for the mouse.
bossa

Re: Trackpad not scrolling

Post by bossa »

hi all
I have this problem with a Dell N5110 laptop , but touchpad is not even in the mouse /touchpad options. Keep finding links in the ubuntu forum re alps deb but all links are broken any ideas ?
bossa

Re: Trackpad not scrolling

Post by bossa »

Please help guys , all the links I find to Alps Debs are all broken . Anybody got an idea what to do ?
Rudemeister

Re: Trackpad not scrolling

Post by Rudemeister »

Ok. I have an HP nx9420 laptop with a core2 dual cpu, 4G ram, and Nvidia NVS 510M graphics. It also comes with a Synaptics touch-pad. I am running Mint 13 KDE 32-bit. The touch-pad will function as a normal mouse. But gestures do not work at all.

When I go into System Settings there is an icon for Input Devices. Inside of Input Devices there is a selection for Touchpad. When I select this setting, System Settings faults and terminates with an error.

So then I run these commands from a terminal:

sudo rmmod psmouse
sudo modprobe psmouse proto=imps

After entering this, the Touchpad works fine. Scroll, gestures and everything works. Curiously, when I return to System Settings, I can now open the Input Devices - Touchpad selection. It no longer terminates with a fault. Now it says I have no Touchpad. Hmmmmmm. But it's all working pretty good now.

But when I reboot, the Touchpad returns to functioning without gestures till I do the above procedures in a terminal once again. It works fine once more, but the setting do not save after reboot.

Any ideas?
dclement

Re: Trackpad not scrolling

Post by dclement »

Hmm... Interesting, but:
Rudemeister wrote: When I go into System Settings there is an icon for Input Devices. Inside of Input Devices there is a selection for Touchpad.
... Not in my case -- I wish I had one! I can't test the proposed fix right now, because I don't have the said PC at hand today.

However, a search about the temporary fix you suggest leads here.

What about trying comments #7 or #15 to make the temporary fix permanent?

I'll test ASAP. BR, Daniel
stratus_ss

Re: Trackpad not scrolling

Post by stratus_ss »

Rudemeister wrote:Ok. I have an HP nx9420 laptop with a core2 dual cpu, 4G ram, and Nvidia NVS 510M graphics. It also comes with a Synaptics touch-pad. I am running Mint 13 KDE 32-bit. The touch-pad will function as a normal mouse. But gestures do not work at all.

When I go into System Settings there is an icon for Input Devices. Inside of Input Devices there is a selection for Touchpad. When I select this setting, System Settings faults and terminates with an error.

So then I run these commands from a terminal:

sudo rmmod psmouse
sudo modprobe psmouse proto=imps

After entering this, the Touchpad works fine. Scroll, gestures and everything works. Curiously, when I return to System Settings, I can now open the Input Devices - Touchpad selection. It no longer terminates with a fault. Now it says I have no Touchpad. Hmmmmmm. But it's all working pretty good now.

But when I reboot, the Touchpad returns to functioning without gestures till I do the above procedures in a terminal once again. It works fine once more, but the setting do not save after reboot.

Any ideas?
I know this thread is a bit old but I thought I would answer these questions after having been away for a while. In order to make these changes permanent you can do insmod on the protoimps module, as for removing and re-adding psmouse I have to imagine that this is best taken care of in a script
dclement

Re: Trackpad not scrolling

Post by dclement »

Hmm... In my case these instructions

sudo rmmod psmouse
sudo modprobe psmouse proto=imps

do not help. So I fear that the issue with this trackpad is more serious (recall that there is no trackpad tab in the preferences panel).

I really would like to get at least side scrolling working, even plain one-finger scrolling...
dclement

Re: Trackpad not scrolling

Post by dclement »

Well I'm posting in this old thread, just to mention that UP7 solved this issue. There is now a touchpad tab under the mouse preferences, and its settings are effective.
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