Hi everyone,
I just switched to Linux from years of Windows.
I have installed Linux Mint 13 (64bit) on a HP XW8600 (2 physical quad core 2.8 + 16 GB of RAM)
I have many Canon network printers. The laser printers are working fine but I have problems with the large format ones.
Exactly it is Canon iPF820.
I have downloaded from Canon web site 2 files
cprint-core-en-1.0-0
cprint-ipf820-en-1.0-0
I have followed instructions and the driver is installed correctly.
The problem is that when I want to print smth (even test page) - all I get is : 2 meters of blank page and that's it.
I have installed a lot of stuff but still I haven't been able to make it work.
So for now what I did is make a vmware windows inside the system and installed drivers there.
Can anyone help ?
Best Regards,
V-P
Canon Large Format printer - iPF series - printing errors
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Canon Large Format printer - iPF series - printing errors
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
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Re: Canon Large Format printer - iPF series - printing error
so this is a large-format printer; the drivers are accessed on the business side of the Canon site, as opposed to the usual personal side of the site
can we check the drivers please: can you copy and paste this command into a terminal, and paste back the results
one should 1) install the 4mux first; as it is the common file; and 2) then the 8mux as it contains the ipf820 specific files;
so my understanding of the commands would be.........assuming you download your downloads into the Downloads directory ........
Canon say
can we check the drivers please: can you copy and paste this command into a terminal, and paste back the results
from what I see you would have downloaded two tar.gz files ......... w98c4mux.tar.gz and w98c8mux.tar.gzsudo dpkg -l | grep cprint
one should 1) install the 4mux first; as it is the common file; and 2) then the 8mux as it contains the ipf820 specific files;
so my understanding of the commands would be.........assuming you download your downloads into the Downloads directory ........
cd Downloads
..........that creates a directory cprint-core-en-1.0-0 so the next command I think should betar -zxvf w98c4mux.tar.gz
and then do as Canon recommend .......cd cprint-core-en-1.0-0
and to install the specific file I would suggest./setup
cd ..
......that creates a directory cprint-ipf820-en-1.0-0 so it seems to me one would saytar -zxvf w98c8mux.tar.gz
and then do again as Canon recommend in the readmecd cprint-ipf820-en-1.0-0
(corrected after)./setup_iPF820
Canon say
......was that what you did?The documentation will be found in: /usr/share/doc/CPrint1.0 where you will find a QuickInstallation manual and a Reference Manual.
Last edited by pdc_2 on Mon Nov 19, 2012 1:47 pm, edited 1 time in total.
Re: Canon Large Format printer - iPF series - printing error
That is exactly what I did:
First installed the Cprint and than
the printer driver (to be specific it is ./setup_iPF820)
And of course the printer icon shows up in the printer section but the problem is that each time I want to print smth, all I get is 2 m of blank page.
I have installed some small imageRunner series and they are all working fine, but on this lfp I am struggling a lot.
I have tried the: sudo dpkg -l | grep cprint
but it shows nothing. (exactly like below)
xw8600 cprint-ipf820-en-1.0-0 # sudo dpkg -l | grep cprint
xw8600 cprint-ipf820-en-1.0-0 #
I am trying different things but all lead to the same result.
This is the content of iPF820 log (maybe it helps)......
Starting CPrint 1.0 installation : Wed Nov 14 15:20:07 2012
Installing from directory: ..
CPrint Setup Program v:1.0.
System Scheduler = CUPS
CUPS base dir: /
CUPS bin dir: /usr
CUPS Version : 1530 // 1.5.3
lpadmin = /usr/sbin/lpadmin
lpstat = /usr/bin/lpstat
=======================================
Sytem PPD locations:
CUPS model directory: /usr/share/cups/model
Foomatic directory : ???
Canon directory: ???
Custom ppd directory: ???
Share ppd directory : /usr/share/ppd
System ppd directory: /usr/share/ppd
No known links in cups model dir: /usr/share/cups/model
PPD installation dir: /usr/share/ppd/cel
Copied file "./cel-ipf820-garo-en.ppd" to "/usr/share/ppd/cel".
Changed mode of: '/usr/share/ppd/cel' to 0755.
Copied file "./cel-ipf820-garo-en.ppd" to "/opt/cel/garo/etc/iPF820".
Changed mode of: '/opt/cel/garo/etc/iPF820' to 0755.
Copied file "./RGB" to "/opt/cel/garo/etc/iPF820".
Changed mode of: '/opt/cel/garo/etc/iPF820' to 0755.
Installed colour data base: /opt/cel/garo/etc/iPF820/RGB.
CUPS reset returned with: 0
Installation finished.
The log file is: /var/log/setup_iPF820.log.
Thnx for helping...
V-P
First installed the Cprint and than
the printer driver (to be specific it is ./setup_iPF820)
And of course the printer icon shows up in the printer section but the problem is that each time I want to print smth, all I get is 2 m of blank page.
I have installed some small imageRunner series and they are all working fine, but on this lfp I am struggling a lot.
I have tried the: sudo dpkg -l | grep cprint
but it shows nothing. (exactly like below)
xw8600 cprint-ipf820-en-1.0-0 # sudo dpkg -l | grep cprint
xw8600 cprint-ipf820-en-1.0-0 #
I am trying different things but all lead to the same result.
This is the content of iPF820 log (maybe it helps)......
Starting CPrint 1.0 installation : Wed Nov 14 15:20:07 2012
Installing from directory: ..
CPrint Setup Program v:1.0.
System Scheduler = CUPS
CUPS base dir: /
CUPS bin dir: /usr
CUPS Version : 1530 // 1.5.3
lpadmin = /usr/sbin/lpadmin
lpstat = /usr/bin/lpstat
=======================================
Sytem PPD locations:
CUPS model directory: /usr/share/cups/model
Foomatic directory : ???
Canon directory: ???
Custom ppd directory: ???
Share ppd directory : /usr/share/ppd
System ppd directory: /usr/share/ppd
No known links in cups model dir: /usr/share/cups/model
PPD installation dir: /usr/share/ppd/cel
Copied file "./cel-ipf820-garo-en.ppd" to "/usr/share/ppd/cel".
Changed mode of: '/usr/share/ppd/cel' to 0755.
Copied file "./cel-ipf820-garo-en.ppd" to "/opt/cel/garo/etc/iPF820".
Changed mode of: '/opt/cel/garo/etc/iPF820' to 0755.
Copied file "./RGB" to "/opt/cel/garo/etc/iPF820".
Changed mode of: '/opt/cel/garo/etc/iPF820' to 0755.
Installed colour data base: /opt/cel/garo/etc/iPF820/RGB.
CUPS reset returned with: 0
Installation finished.
The log file is: /var/log/setup_iPF820.log.
Thnx for helping...
V-P
Re: Canon Large Format printer - iPF series - printing error
thanks; as you can see, I downloaded the drivers from Canon, so I learnt as I worked through the steps
for now, if I suggest https://wiki.ubuntu.com/DebuggingPrintingProblems
for now, if I suggest https://wiki.ubuntu.com/DebuggingPrintingProblems
Re: Canon Large Format printer - iPF series - printing error
I wonder if this could be the issue:Linux Mint 13 (64bit)
the earlier Canon drivers for personal copiers were set up assuming 32bit......so were directed to lib as opposed to lib64
..............this iPF driver I sense was written several years ago.......
symbolic links seemed to work as described in post #1 here for personal copiers
http://ubuntuforums.org/showthread.php? ... ight=canon
andsudo ln -s /usr/lib /usr/lib64
_______________________________________________________________________________-sudo ln -s /usr/local/lib /usr/local/lib64
in terms of looking to see if errors are spelt out
https://wiki.ubuntu.com/DebuggingPrinti ... _error_log
talks of
andcupsctl LogLevel=debug
where they say "In Karmic and later (CUPS 1.4.x) there is an automatic debug logging only for failed print jobs. So if your problem was a failed print job, the error_log can already contain the desired information. Unfortunately, only 200 debug message lines get logged per failed job. Run the above command for practically unlimited logging of failed jobs. "cupsctl LogDebugHistory=999999
Re: Canon Large Format printer - iPF series - printing error
Thank you !
It was the 32 / 64 bit issue. I followed the linked post by you and it solved the issue.
Thnx for supporting
V-P
It was the 32 / 64 bit issue. I followed the linked post by you and it solved the issue.
Thnx for supporting
V-P
Re: Canon Large Format printer - iPF series - printing error
oh that's tremendous; delighted you got it working; yes...............the newer canon printers come with an install.sh script and are packaged with both .deb and .rpm packages of both the 32bit and 64bit variety; the older canon drivers were all 32bit; looks a great printer; all the best
.................oh if you can edit the thread and say SOLVED ...........that seems the done thing..................only you can do that ........
.................oh if you can edit the thread and say SOLVED ...........that seems the done thing..................only you can do that ........