by famicommander on Thu Jan 03, 2013 4:32 pm
Here's some anecdotal evidence based on four years of sales and warehouse experience at a large computer retailer regarding laptop brands:
-HP laptops are returned at a higher rate than any other brand we sell. Not one person who works at my store would buy an HP.
-Dell's consumer grade machines are crap, but their business class machines seem reliable.
-Acer/Gateway/eMachines laptops seem to have the lowest build quality and a return rate nearly as high as HP
-Sony machines are always very nice but always way overpriced
-Fujitsu laptops are garbage. No exceptions.
-Samsung makes incredible displays, tablets, phones, and other electronics but their laptops get returned. A lot.
When I buy or recommend a laptop, my choices are always (in this order):
1. Toshiba. Their Windows installs generally come with a lot of bloatware, but their hardware is by far the most reliable and they seem to have few issues running Linux. Toshiba laptops are also usually great in terms of bang for buck.
2. Asus. Just a solid company all around. Would never hesitate to recommend their stuff in any situation
3. IBM/Lenovo. Great Linux support in general, higher returns than Toshiba/Asus but by far lower than HP/Acer/Dell/Samsung. Lenovo is also usually very reasonable with pricing.