Mint 14.1 Cinnamon stuck at Install "Where are you?" screen.

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Mint 14.1 Cinnamon stuck at Install "Where are you?" screen.

Postby roboiii on Sun Jan 13, 2013 7:56 pm

I've searched these forums and the rest of the internet for solutions to this problem. Previously I had Ubuntu 12.04, Mint 13 and Windows 7 booting from this machine with no problem. Update to Mint 14 and nothing but problems. LiveCD boots fine. Install hangs at the Install "Where are you?" screen where you choose your location for time purposes. It's really frustrating that Windows 7 installs with no issues on the same machine yet Linux Mint can't. Suppose if I can't get this working I'll give Ubuntu a whirl again. Just wish things would work without so much hassle. Put this machine together around 2008 and the hardware was pretty decent at the time. I had been trying to install to sdc and am now attempting to install to the old Ubuntu partition on sdb which resides alongside win7.

So no one needs to ask:
1. I've checked md5s and integrity.
2. I slow burned the disk.
3. I ran the "sudo apt-get remove ubiquity-slideshow-mint" command prior to running the install program.
4. I've got four hard drives. The one specified as the main boot drive is the 1GB drive that has Win7 installed.
5. System: Host: mint Kernel: 3.5.0-17-generic i686 (32 bit, gcc: 4.7.2) Desktop: Gnome Distro: Linux Mint 14 Nadia
Machine: Mobo: ASUSTeK model: Rampage Formula version: Rev 1.xx Bios: American Megatrends version: 1001 date: 03/11/2010
CPU: Quad core Intel Core2 Quad CPU (-MCP-) cache: 4096 KB flags: (lm nx sse sse2 sse3 ssse3 vmx) bmips: 19242.3
Clock Speeds: 1: 1596.00 MHz 2: 1596.00 MHz 3: 1596.00 MHz 4: 1596.00 MHz
Graphics: Card-1: Advanced Micro Devices [AMD] nee ATI RV770 [Radeon HD 4850] bus-ID: 01:00.0
Card-2: Advanced Micro Devices [AMD] nee ATI RV770 [Radeon HD 4850] bus-ID: 02:00.0
X.Org: 1.13.0 drivers: ati,radeon (unloaded: fbdev,vesa) Resolution: 1920x1080@60.0hz
GLX Renderer: Gallium 0.4 on AMD RV770 GLX Version: 2.1 Mesa 9.0 Direct Rendering: Yes
Audio: Card-1: 2x Advanced Micro Devices [AMD] nee ATI RV770 HDMI Audio [Radeon HD 4850/4870] driver: snd_hda_intelsnd_hda_intel bus-ID: 02:00.1
Card-2: Intel 82801I (ICH9 Family) HD Audio Controller driver: snd_hda_intel bus-ID: 00:1b.0
Sound: Advanced Linux Sound Architecture ver: 1.0.25
Network: Card-1: Marvell 88E8056 PCI-E Gigabit Ethernet Controller driver: sky2 ver: 1.30 port: b800 bus-ID: 03:00.0
IF: eth1 state: down mac: <filter>
Card-2: Marvell 88E8056 PCI-E Gigabit Ethernet Controller driver: sky2 ver: 1.30 port: d800 bus-ID: 05:00.0
IF: eth0 state: up speed: 100 Mbps duplex: full mac: <filter>
Drives: HDD Total Size: 5001.0GB (0.1% used) 1: id: /dev/sda model: ST3500630AS size: 500.1GB temp: 37C
2: id: /dev/sdb model: WDC_WD1001FALS size: 1000.2GB temp: 34C 3: id: /dev/sdc model: ST3500630AS size: 500.1GB temp: 38C
4: id: /dev/sdg model: Backup+_Desk size: 3000.6GB temp: 0C
Partition: ID: / size: 2.0G used: 134M (7%) fs: overlayfs ID: swap-1 size: 3.42GB used: 0.02GB (1%) fs: swap
ID: swap-2 size: 50.11GB used: 0.00GB (0%) fs: swap
RAID: No RAID devices detected - /proc/mdstat and md_mod kernel raid module present
Sensors: System Temperatures: cpu: 44.0C mobo: 61.0C gpu: 90.0,95.5
Fan Speeds (in rpm): cpu: 2376 sys-1: 0 sys-2: 0 sys-3: 1442
Info: Processes: 212 Uptime: 17 min Memory: 772.7/4034.4MB Runlevel: 2 Gcc sys: 4.7.2 Client: Shell inxi: 1.8.4
Last edited by roboiii on Sun Jan 13, 2013 10:13 pm, edited 1 time in total.
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Re: Mint 14.1 Cinnamon stuck at Install "Where are you?" scr

Postby roboiii on Sun Jan 13, 2013 7:59 pm

Also ran grep --color=always -i PAE /proc/cpuinfo with the following output.
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe nx lm constant_tsc arch_perfmon pebs bts aperfmperf pni dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm lahf_lm dtherm tpr_shadow
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe nx lm constant_tsc arch_perfmon pebs bts aperfmperf pni dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm lahf_lm dtherm tpr_shadow
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe nx lm constant_tsc arch_perfmon pebs bts aperfmperf pni dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm lahf_lm dtherm tpr_shadow
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe nx lm constant_tsc arch_perfmon pebs bts aperfmperf pni dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm lahf_lm dtherm tpr_shadow
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Re: Mint 14.1 Cinnamon stuck at Install "Where are you?" scr

Postby roboiii on Sun Jan 13, 2013 8:14 pm

Also this is Mint 14.1 Cinnamon 32bit
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Re: Mint 14.1 Cinnamon stuck at Install "Where are you?" scr

Postby Hendershot on Mon Jan 14, 2013 8:54 pm

I'm having the same hanging problem. I was getting an "erno 5" message, set up a fresh boot stick, now the installer is making it to the where are you page and hanging. I'm currently running windows 7 and trying to install mint 14.1 64 bit along side it.
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Re: Mint 14.1 Cinnamon stuck at Install "Where are you?" scr

Postby roboiii on Tue Jan 15, 2013 4:39 pm

It does seem as if it's installed but I don't have a user account. I lost my boot record and had to use the live CD to run a program called boot repair to recover grub. I'm wondering if there's a way to use the live cd and create a user account for the install?
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Re: Mint 14.1 Cinnamon stuck at Install "Where are you?" scr

Postby yrrchsebor on Fri Jan 18, 2013 6:22 pm

exact same problem here, stuck at 'where are you' screen. trying to install 14.1 Cinnamon 64-bit alongside Windows 7, using a USB stick. did you two ever find a solution? thanks
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Re: Mint 14.1 Cinnamon stuck at Install "Where are you?" scr

Postby roboiii on Wed Jan 23, 2013 2:42 pm

Anyone?
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Re: Mint 14.1 Cinnamon stuck at Install "Where are you?" scr

Postby thomas.rs on Wed Jan 23, 2013 4:18 pm

I have the exact same problem and have been trying to intall for days!! I am going to run md5sum to figure out if I have a bad install disk. I can't install and I am super excited to get to learn more about mint and start trying it
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Re: Mint 14.1 Cinnamon stuck at Install "Where are you?" scr

Postby thomas.rs on Thu Jan 24, 2013 7:45 am

Why won't anyone help us? The funny thing is that I have similar specs on my computer, I am running an asus board and I am trying to install the 64 bit version of mint, I wonder if I should just switch to the 32 bit version and try again? Will it be that much worse?
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Re: Mint 14.1 Cinnamon stuck at Install "Where are you?" scr

Postby thomas.rs on Thu Jan 24, 2013 9:04 am

Do you guys think it might be because we are using 64 bit? I was checking online and I found some stuff about eventual problems....

I have an ASUS P8768 board with an i5 intel 3.3 ghz computer with 8 gigs of ram. Should I be running into trouble?
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Re: Mint 14.1 Cinnamon stuck at Install "Where are you?" scr

Postby thomas.rs on Fri Jan 25, 2013 9:39 am

After trying to install probably 10 times i figured it out with the help of linuxmint chat!!

Okay basically the best way to install linux mint is from a flash disk(usb or external hard drive) you need to get a program that will write the image onto the drive but this will erase the whole drive so make sure you back up first!

After that just install it was easy and painless....Dont use cds anymore because chances are they wont work!

Peace!!!
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Re: Mint 14.1 Cinnamon stuck at Install "Where are you?" scr

Postby roboiii on Tue May 07, 2013 10:40 am

Ok. I eventually did get Ubuntu to intall. I took a few steps so I'm not sure exactly which was the winner. First was to remove one of the two video card, which were connected in crossfire. Two was to change the Bios from IDE to AHCI detection. Three was to use the Boot Repair program as apparently I had a mess between different types of grub installed amongst my many hard drives. Hope this helps for Mint as well.
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Re: Mint 14.1 Cinnamon stuck at Install "Where are you?" scr

Postby nomko on Tue May 07, 2013 1:25 pm

After downloading the cd/dvd did all of you perform a MD5SUM check???
ASUS P5KPL-AM SE*Intel Core2 Quad CPU Q8200*4 GiB ram*nVidia GeForce 9500GT*Realtek RTL8101/8102E*Optiarc DVD-RW AD-7200A*HDD:Samsung HD501LJ/HD103SI*Sitecom X5-N600 Router (WLR-5100)*Mint 16

Copy.com

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Re: Mint 14.1 Cinnamon stuck at Install "Where are you?" scr

Postby kinghorsey on Thu May 09, 2013 5:09 pm

When I ran into this problem (multiple times, multiple systems) I had to use gparted to completely wipe the disk and delete existing partitions.
After that it worked fine.

Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
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