Only 1G out of 8G showing up?

Questions about hardware,drivers and peripherals
Forum rules
Before you post please read this

Only 1G out of 8G showing up?

Postby beastmanh on Tue Jan 22, 2013 9:55 pm

Hello all, thanks in advance for any advice you might have.

I just got an HP ENVY dv7, with an intel corei7 and 8 gigs of ram. I installed 64bit Mint Maya on it and completely wiped out winblows. After noticing it was running a bit sluggish I found that mint is only picking up, less than one gig of ram..

Code: Select all
~ # free -m
             total       used       free     shared    buffers     cached
Mem:           907        801        106          0          2        187
-/+ buffers/cache:        611        295
Swap:         8085        186       7899


I'm hoping that this is just a solved issue that I wasn't able to find anywhere, but so far I haven't had any luck.. The Mem is showing up in the bios just fine, but not in mint. Anyone know why this would be happening?

Thanks a ton in advance!
beastmanh
Level 1
Level 1
 
Posts: 6
Joined: Mon Nov 05, 2012 1:51 pm

Linux Mint is funded by ads and donations.
 

Re: Only 1G out of 8G showing up?

Postby xenopeek on Wed Jan 23, 2013 4:54 am

Please run the following commands and share the output here.
Code: Select all
sudo dmidecode -t memory
inxi -Fxz
User avatar
xenopeek
Level 21
Level 21
 
Posts: 14720
Joined: Wed Jul 06, 2011 3:58 am
Location: The Netherlands

Re: Only 1G out of 8G showing up?

Postby beastmanh on Wed Jan 23, 2013 9:10 am

Thanks for the response! Here is the output:

Code: Select all
$ sudo dmidecode -t memory
# dmidecode 2.11
SMBIOS 2.7 present.

Handle 0x0000, DMI type 16, 23 bytes
Physical Memory Array
   Location: System Board Or Motherboard
   Use: System Memory
   Error Correction Type: None
   Maximum Capacity: 16 GB
   Error Information Handle: 0x0009
   Number Of Devices: 2

Handle 0x0001, DMI type 17, 34 bytes
Memory Device
   Array Handle: 0x0000
   Error Information Handle: 0x0003
   Total Width: 64 bits
   Data Width: 64 bits
   Size: 4096 MB
   Form Factor: SODIMM
   Set: None
   Locator: Bottom-Slot 1(top)
   Bank Locator: BANK 0
   Type: DDR3
   Type Detail: Synchronous
   Speed: 1600 MHz
   Manufacturer: A-DATA Technology
   Serial Number: 0000354C
   Asset Tag: Unknown
   Part Number: AM1U16BC4P2-B19H 
   Rank: 2
   Configured Clock Speed: 1600 MHz

Handle 0x0005, DMI type 17, 34 bytes
Memory Device
   Array Handle: 0x0000
   Error Information Handle: 0x0007
   Total Width: 64 bits
   Data Width: 64 bits
   Size: 4096 MB
   Form Factor: SODIMM
   Set: None
   Locator: Bottom-Slot 2(under)
   Bank Locator: BANK 2
   Type: DDR3
   Type Detail: Synchronous
   Speed: 1600 MHz
   Manufacturer: A-DATA Technology
   Serial Number: 00003516
   Asset Tag: Unknown
   Part Number: AM1U16BC4P2-B19H 
   Rank: 2
   Configured Clock Speed: 1600 MHz



Code: Select all
$ inxi -Fxz
System:    Host:HP-ENVY-dv7-Notebook-PC Kernel: 3.2.0-23-generic i686 (32 bit, gcc: 4.6.3)
           Desktop: Gnome Distro: Linux Mint 13 Maya
Machine:   System: Hewlett-Packard (portable) product: HP ENVY dv7 Notebook PC version: 088B110000305910000620100
           Mobo: Hewlett-Packard model: 181C version: 52.24 Bios: Insyde version: F.22 date: 11/02/2012
CPU:       Quad core Intel Core i7-3630QM CPU (-HT-MCP-) cache: 6144 KB flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 19157.2
           Clock Speeds: 1: 1200.00 MHz 2: 1200.00 MHz 3: 1200.00 MHz 4: 1200.00 MHz 5: 1200.00 MHz 6: 1200.00 MHz 7: 1200.00 MHz 8: 1200.00 MHz
Graphics:  Card: Intel Ivy Bridge Graphics Controller bus-ID: 00:02.0
           X.Org: 1.11.3 drivers: intel (unloaded: fbdev,vesa) Resolution: 1600x900@60.2hz
           GLX Renderer: Mesa DRI Intel Ivybridge Mobile x86/MMX/SSE2 GLX Version: 2.1 Mesa 8.0.2 Direct Rendering: Yes
Audio:     Card: Intel Panther Point High Definition Audio Controller driver: snd_hda_intel bus-ID: 00:1b.0
           Sound: Advanced Linux Sound Architecture ver: 1.0.24
Network:   Card-1: Realtek RTL8111/8168B PCI Express Gigabit Ethernet controller
           driver: r8169 ver: 2.3LK-NAPI port: 2000 bus-ID: 05:00.0
           IF: eth0 state: down mac: <filter>
           Card-2: Intel Centrino Wireless-N 2230 driver: iwlwifi ver: in-tree: bus-ID: 04:00.0
           IF: wlan0 state: up mac: <filter>
Drives:    HDD Total Size: 1000.2GB (1.8% used) 1: /dev/sda Hitachi_HTS54101 1000.2GB 0C
Partition: ID: / size: 923G used: 17G (2%) fs: ext4 ID: swap-1 size: 8.48GB used: 0.01GB (0%) fs: swap
Sensors:   System Temperatures: cpu: 46.0C mobo: 46.0C
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 169 Uptime: 5:51 Memory: 521.5/907.9MB Runlevel: 2 Gcc sys: 4.6.3 Client: Shell inxi: 1.7.33
beastmanh
Level 1
Level 1
 
Posts: 6
Joined: Mon Nov 05, 2012 1:51 pm

Re: Only 1G out of 8G showing up?

Postby xenopeek on Wed Jan 23, 2013 12:13 pm

Let's start with installing the PAE kernel, because I think you have the default one still? The default kernel would be able to see only 4 GiB RAM, and perhaps something is causing it to see even less. The PAE kernel can see up to 64 GiB RAM.

To install it, open a terminal and run the following two commands:
Code: Select all
sudo apt-get update
sudo apt-get install linux-image-686-pae linux-headers-686-pae
User avatar
xenopeek
Level 21
Level 21
 
Posts: 14720
Joined: Wed Jul 06, 2011 3:58 am
Location: The Netherlands

Re: Only 1G out of 8G showing up?

Postby beastmanh on Wed Jan 23, 2013 3:25 pm

Sounds like a good start, but I got an error trying to install the kernel. The update went fine, but it doesn't seem to be finding the kernel..

Code: Select all
sudo apt-get install linux-image-686-pae linux-headers-686-pae
Reading package lists... Done
Building dependency tree       
Reading state information... Done
Package linux-headers-686-pae is not available, but is referred to by another package.
This may mean that the package is missing, has been obsoleted, or
is only available from another source

E: Unable to locate package linux-image-686-pae
E: Package 'linux-headers-686-pae' has no installation candidate


Is there a typo or something? Maybe a different repo?
beastmanh
Level 1
Level 1
 
Posts: 6
Joined: Mon Nov 05, 2012 1:51 pm

Re: Only 1G out of 8G showing up?

Postby xenopeek on Wed Jan 23, 2013 4:33 pm

Drats. I think that is for LMDE and I got it mixed up :P Do the following instead, that will work:
Code: Select all
sudo apt-get install linux-image-generic-pae linux-headers-generic-pae
User avatar
xenopeek
Level 21
Level 21
 
Posts: 14720
Joined: Wed Jul 06, 2011 3:58 am
Location: The Netherlands

Re: Only 1G out of 8G showing up?

Postby beastmanh on Wed Jan 23, 2013 5:31 pm

WOOOT! That got it!

Code: Select all
$ free -m
             total       used       free     shared    buffers     cached
Mem:          7944        676       7268          0         43        442
-/+ buffers/cache:        190       7754
Swap:         8085          0       8085


Thanks SO much xenopeek :)
beastmanh
Level 1
Level 1
 
Posts: 6
Joined: Mon Nov 05, 2012 1:51 pm

Re: Only 1G out of 8G showing up?

Postby xenopeek on Wed Jan 23, 2013 5:40 pm

Aw yes 8) I still got it. Enjoy the new install, it should run a lot better now :wink:

You might want to consider installing Linux Mint 64-bit in the future, instead of the 32-bit install you did now. Though 64-bit will use some more memory for each task, it will be faster for certain tasks as well (especially mathematical actions on large data sets; like archiving, encrypting, video transcoding, rendering, and so on). 64-bit wouldn't have had this problem either :wink:
User avatar
xenopeek
Level 21
Level 21
 
Posts: 14720
Joined: Wed Jul 06, 2011 3:58 am
Location: The Netherlands

Re: Only 1G out of 8G showing up?

Postby homerscousin on Thu Jan 24, 2013 8:41 pm

I see. You said and thought you installed a 64 bit version but inxi indicates a 32 bit version. i686. You wanted the x64 version. If this is a new install, I'd download the correct 64 bit version and do a clean install now rather than waiting. I think you and your system would be happier.
i5 3570k, ASRock z77 Extreme 4, 8 Gb Ripjaws 1600, Antec 430w psu, HVR 1600 tv tuner, custom case- marble top, oak face. Carver & DCM Time Window sound system. Mint 14 KDE.
homerscousin
Level 5
Level 5
 
Posts: 541
Joined: Fri May 25, 2012 2:43 pm
Location: Somewhere on planet Earth (mostly)

Linux Mint is funded by ads and donations.
 

Return to Hardware Support

Who is online

Users browsing this forum: No registered users and 16 guests