LinuxMint won't install TeamViewer 7?

All Gurus once were Newbies
Forum rules
There are no such things as "stupid" questions. However if you think your question is a bit stupid, then this is the right place for you to post it. Please stick to easy to-the-point questions that you feel people can answer fast. For long and complicated questions prefer the other forums within the support section.
Before you post please read this

LinuxMint won't install TeamViewer 7?

Postby eiger3970 on Mon Apr 07, 2014 10:17 am

Hi, I have TeamViewer 9 on Linux Mint 16, but I need TeamViewer 7.
I download the Linux Debian 64-bit version and Install Package via GUI.

I then receive the error:
gdebi-gtk (as superuser)
Failed to completely install all dependencies.
To fix this run 'sudo apt-get install -f' in a terminal window.

I run the Terminal command 'sudo apt-get install -f' and it says Removing teamviewer 7 ...

The Package Installer - teamviewer7 (as superuser) then says:
Package: teamviewer7.
Status: Error: Failed to statisy all dependencies (broken cache).

Any suggestions please?
My machine specs:
Linux Mint 16 MATE 64-bit.
Copyright (c) 1997-2011 GNOME developers.
2 x Intel(R) Pentium(R) CPU G850 @ 2.90GHz
12222MB (2146MB used)
1280x1024 pixels
ATI Radeon HD 5700 Series (It's the 5770 card)
eiger3970
Level 3
Level 3
 
Posts: 115
Joined: Thu Jul 19, 2012 9:48 am

Linux Mint is funded by ads and donations.
 

Re: LinuxMint won't install TeamViewer 7?

Postby xenopeek on Mon Apr 07, 2014 10:21 am

Run Update Manager first. Or from terminal:
Code: Select all
apt update
User avatar
xenopeek
Level 21
Level 21
 
Posts: 14564
Joined: Wed Jul 06, 2011 3:58 am
Location: The Netherlands

Re: LinuxMint won't install TeamViewer 7?

Postby FirebirdTN on Mon Apr 07, 2014 9:42 pm

FWIW-I'm a Mint newbie myself, so this is just a SWAG, but I am also a Teamviwer user (v8).

I use Mint13 64 bit, and for the LIFE of me could not get the 64bit version of Teamviewer to work. I tried the 32bit version, and it worked fine.

I doubt this helps, but I hope it does. See here for more info (scroll down to "Notes to Multiarch)":

http://www.teamviewer.com/en/help/363-H ... ution.aspx

-Alan
FirebirdTN
Level 1
Level 1
 
Posts: 33
Joined: Mon Mar 10, 2014 8:15 pm

Re: LinuxMint won't install TeamViewer 7?

Postby gtsfer on Mon Apr 07, 2014 10:43 pm

Teamviewer 64 for LMDE would not install for me either. The 32-bit version worked fine. I sent them an email, sort of opened a bug with them on it a couple months back. Then I abandoned it and found NoMachine. It's very easy and runs pretty fast across Linux and Windows machines np. If you try it just remember to open port 4000 TCP/UDP on your firewall.

https://www.nomachine.com/
There is a time for laughing and a time for not laughing. And this is not one of them! ...Chief Inspector Jacques Clouseau
LMDE 64-bit MATE Edition
Please edit your first post Edit and add [SOLVED] to the Subject if you get it resolved.
User avatar
gtsfer
Level 6
Level 6
 
Posts: 1039
Joined: Mon May 27, 2013 9:15 am
Location: Bucks County PA, USA

Re: LinuxMint won't install TeamViewer 7?

Postby eiger3970 on Tue Apr 08, 2014 8:07 am

Thanks, I tried apt update and same error.
I tried TeamViewer 7 32-bit and same error.
Notes to Multiarch gave errors:
$ dpkg --add-architecture i386
dpkg: error: unable to create new file '/var/lib/dpkg/arch-new': Permission denied
$ sudo dpkg --add-architecture i386
$ apt-get update
E: Could not open lock file /var/lib/apt/lists/lock - open (13: Permission denied)
E: Unable to lock directory /var/lib/apt/lists/
E: Could not open lock file /var/lib/dpkg/lock - open (13: Permission denied)
E: Unable to lock the administration directory (/var/lib/dpkg/), are you root?
My machine specs:
Linux Mint 16 MATE 64-bit.
Copyright (c) 1997-2011 GNOME developers.
2 x Intel(R) Pentium(R) CPU G850 @ 2.90GHz
12222MB (2146MB used)
1280x1024 pixels
ATI Radeon HD 5700 Series (It's the 5770 card)
eiger3970
Level 3
Level 3
 
Posts: 115
Joined: Thu Jul 19, 2012 9:48 am

Re: LinuxMint won't install TeamViewer 7?

Postby gtsfer on Tue Apr 08, 2014 8:50 am

Teamviewer 32-bit is built specifically for 32-bit operating systems I am pretty sure. It installs and runs just fine on LMDE 32-bit for example.

But if, for instance you have LMDE 64 bit installed, Teamviewer 32-bit won't work. The problem with Teamviewer 64-bit is that it's BROKEN. They pretty much know about it, I emailed them back in early March, they replied "looking into it" but I had moved on already. NoMachine works great.
There is a time for laughing and a time for not laughing. And this is not one of them! ...Chief Inspector Jacques Clouseau
LMDE 64-bit MATE Edition
Please edit your first post Edit and add [SOLVED] to the Subject if you get it resolved.
User avatar
gtsfer
Level 6
Level 6
 
Posts: 1039
Joined: Mon May 27, 2013 9:15 am
Location: Bucks County PA, USA

Re: LinuxMint won't install TeamViewer 7?

Postby FirebirdTN on Mon Apr 14, 2014 8:31 am

eiger3970 wrote:.....
Notes to Multiarch gave errors:
$ dpkg --add-architecture i386
dpkg: error: unable to create new file '/var/lib/dpkg/arch-new': Permission denied
$ sudo dpkg --add-architecture i386
$ apt-get update
E: Could not open lock file /var/lib/apt/lists/lock - open (13: Permission denied)
E: Unable to lock directory /var/lib/apt/lists/
E: Could not open lock file /var/lib/dpkg/lock - open (13: Permission denied)
E: Unable to lock the administration directory (/var/lib/dpkg/), are you root?


Sorry I haven't got back sooner.

Dont you just love when they leave out the details:

Before you do the "apt-get update" you have to be root. The "notes to multiarch" I guess assume we should know that. Looks like you did "sudo" before the dpkg command...don't know why you didn't do the same with apt-get...

gtsfer-nomachine *may* be an option of the OP (I don't know), but if he is in the same boat I am, the company I work for uses TV, so I pretty much have to go with it. I am just thankful the version we purchased (v8) works for me.

Again though I am using the 32bit version on 64bit Mint 13. Could never get the 64bit TV to work, but the 32bit hasn't given me any problems at all.

-Alan
FirebirdTN
Level 1
Level 1
 
Posts: 33
Joined: Mon Mar 10, 2014 8:15 pm

Linux Mint is funded by ads and donations.
 

Return to Newbie Questions

Who is online

Users browsing this forum: Bing [Bot], farvardin and 22 guests