My headphones don't have audio but my built in audio does.

[Rami216]

I am completely new to Linux I literally just downloaded it. I use Linux mint cinnamon and I just finished installing everything I wanted to get up and running then I plugged in my headphones and there was no sound. I've gone to the audio settings I've tried Alsamixer and every other forum with audio issues I could find. I'm not tech savvy like not very much at all and I can't figure this out. I'd just really appreciate it if someone could try and help me out and explain it like I'm their 70 year old senile grandpa.

[1000]

1. Inxi output is needed viewtopic.php?t=318644

2. You can test another sound card.
- Large computers usually have external (not literally) graphics cards.
And these graphics cards sometimes have sound cards and some monitors even have speakers so you can listen through them.
Sound should work via HDMI or Display cable. It probably will not work with a VGA cable.
- A sound card is sometimes sold together with headphones.
It looks like a USB pendrive with a jack input.
Sometimes it has volume buttons and a part of wire.

[Rami216]

Sorry about not having all the info. Here's the inxi output

Code: Select all

System:
  Kernel: 5.15.0-100-generic x86_64 bits: 64 compiler: gcc v: 11.4.0 Desktop: Cinnamon 6.0.4
    tk: GTK 3.24.33 wm: muffin vt: 7 dm: LightDM 1.30.0 Distro: Linux Mint 21.3 Virginia
    base: Ubuntu 22.04 jammy
Machine:
  Type: Laptop System: ASUSTeK product: GL703VD v: 1.0 serial: <superuser required>
  Mobo: ASUSTeK model: GL703VD v: 1.0 serial: <superuser required> UEFI: American Megatrends
    v: GL703VD.310 date: 04/29/2019
Battery:
  ID-1: BAT1 charge: 45.0 Wh (100.0%) condition: 45.0/64.4 Wh (69.9%) volts: 4.8 min: 15.2
    model: ASUS A32-K55 type: Li-ion serial: N/A status: Full
CPU:
  Info: quad core model: Intel Core i7-7700HQ bits: 64 type: MT MCP smt: enabled arch: Kaby Lake
    rev: 9 cache: L1: 256 KiB L2: 1024 KiB L3: 6 MiB
  Speed (MHz): avg: 3538 high: 3589 min/max: 800/3800 cores: 1: 3507 2: 3573 3: 3574 4: 3589
    5: 3515 6: 3409 7: 3555 8: 3589 bogomips: 44798
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel HD Graphics 630 vendor: ASUSTeK driver: i915 v: kernel ports: active: HDMI-A-1
    off: eDP-1 empty: DP-1,HDMI-A-2 bus-ID: 00:02.0 chip-ID: 8086:591b class-ID: 0300
  Device-2: NVIDIA GP107M [GeForce GTX 1050 Mobile] vendor: ASUSTeK driver: N/A pcie:
    speed: 8 GT/s lanes: 16 bus-ID: 01:00.0 chip-ID: 10de:1c8d class-ID: 0302
  Device-3: IMC Networks USB2.0 HD UVC WebCam type: USB driver: uvcvideo bus-ID: 1-7:4
    chip-ID: 13d3:5666 class-ID: 0e02 serial: <filter>
  Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: modesetting unloaded: fbdev,vesa
    gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 2560x1440 s-dpi: 96 s-size: 677x381mm (26.7x15.0") s-diag: 777mm (30.6")
  Monitor-1: HDMI-1 mapped: HDMI-A-1 model: Acer ED270U P2 serial: <filter> res: 2560x1440
    hz: 60 dpi: 109 size: 597x336mm (23.5x13.2") diag: 685mm (27") modes: max: 2560x1440
    min: 720x400
  OpenGL: renderer: Mesa Intel HD Graphics 630 (KBL GT2) v: 4.6 Mesa 23.2.1-1ubuntu3.1~22.04.2
    direct render: Yes
Audio:
  Device-1: Intel CM238 HD Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel bus-ID: 00:1f.3
    chip-ID: 8086:a171 class-ID: 0403
  Sound Server-1: ALSA v: k5.15.0-100-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: ASUSTeK driver: r8169
    v: kernel pcie: speed: 2.5 GT/s lanes: 1 port: d000 bus-ID: 02:00.0 chip-ID: 10ec:8168
    class-ID: 0200
  IF: enp2s0 state: down mac: <filter>
  Device-2: Intel Wireless 8265 / 8275 driver: iwlwifi v: kernel pcie: speed: 2.5 GT/s lanes: 1
    bus-ID: 04:00.0 chip-ID: 8086:24fd class-ID: 0280
  IF: wlp4s0 state: up mac: <filter>
Bluetooth:
  Device-1: Intel Bluetooth wireless interface type: USB driver: btusb v: 0.8 bus-ID: 1-6:3
    chip-ID: 8087:0a2b class-ID: e001
  Report: hciconfig ID: hci0 rfk-id: 2 state: up address: <filter> bt-v: 2.1 lmp-v: 4.2
    sub-v: 100 hci-v: 4.2 rev: 100
RAID:
  Hardware-1: Intel 82801 Mobile SATA Controller [RAID mode] driver: ahci v: 3.0 port: f060
    bus-ID: 00:17.0 chip-ID: 8086:282a rev: N/A class-ID: 0104
Drives:
  Local Storage: total: 931.51 GiB used: 160.63 GiB (17.2%)
  ID-1: /dev/sda vendor: Seagate model: ST1000LX015-1U7172 size: 931.51 GiB speed: 6.0 Gb/s
    type: HDD rpm: 5400 serial: <filter> rev: SDM1 scheme: GPT
Partition:
  ID-1: / size: 915.32 GiB used: 160.63 GiB (17.5%) fs: ext4 dev: /dev/sda2
  ID-2: /boot/efi size: 511 MiB used: 6.1 MiB (1.2%) fs: vfat dev: /dev/sda1
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 280 KiB (0.0%) priority: -2 file: /swapfile
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 16 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 1-4:2 info: Logitech G502 Proteus Spectrum Optical Mouse type: Mouse,HID
    driver: hid-generic,usbhid interfaces: 2 rev: 2.0 speed: 12 Mb/s power: 300mA chip-ID: 046d:c332
    class-ID: 0300 serial: <filter>
  Device-2: 1-6:3 info: Intel Bluetooth wireless interface type: Bluetooth driver: btusb
    interfaces: 2 rev: 2.0 speed: 12 Mb/s power: 100mA chip-ID: 8087:0a2b class-ID: e001
  Device-3: 1-7:4 info: IMC Networks USB2.0 HD UVC WebCam type: Video driver: uvcvideo
    interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 13d3:5666 class-ID: 0e02
    serial: <filter>
  Device-4: 1-8:5 info: ASUSTek ITE Device(8910) type: Keyboard driver: asus,usbhid
    interfaces: 1 rev: 2.0 speed: 12 Mb/s power: 100mA chip-ID: 0b05:1869 class-ID: 0301
  Hub-2: 2-0:1 info: Super-speed hub ports: 8 rev: 3.0 speed: 5 Gb/s chip-ID: 1d6b:0003
    class-ID: 0900
Sensors:
  System Temperatures: cpu: 60.0 C pch: 32.0 C mobo: N/A
  Fan Speeds (RPM): cpu: 0
Repos:
  Packages: 2447 apt: 2429 flatpak: 18
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb http: //packages.linuxmint.com virginia main upstream import backport
    2: deb http: //ftp.usf.edu/pub/ubuntu jammy main restricted universe multiverse
    3: deb http: //ftp.usf.edu/pub/ubuntu jammy-updates main restricted universe multiverse
    4: deb http: //ftp.usf.edu/pub/ubuntu jammy-backports main restricted universe multiverse
    5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Info:
  Processes: 336 Uptime: 1h 28m wakeups: 3 Memory: 15.5 GiB used: 1.52 GiB (9.8%) Init: systemd
  v: 249 runlevel: 5 Compilers: gcc: 11.4.0 alt: 11/12 Client: Unknown python3.10 client
  inxi: 3.3.13

For your second note I forgot to specify that I am using a laptop and I do not think I have an external graphics card.

[1000]

I found your device " Intel CM238 HD Audio " in https://wiki.debian.org/InstallingDebia ... NUC8i7HVK2
The problem is that driver is non-free and I can not find in Ubuntu and in Mint.
https://askubuntu.com/questions/27513/w ... ey-corresp
But I found intel-media-va-driver-non-free
Try install from Synaptic package manager.
then reboot , login to system and try test sound.

[Rami216]

I believe I did everything correctly but after testing the sound I still do not have audio. By the way I am using headphones that use a jack. Felt like I should specify just in case as I didn't prior.