second monitor not working

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amberspob
Level 1
Level 1
Posts: 2
Joined: Sun Mar 17, 2024 10:23 pm

second monitor not working

Post by amberspob »

i am new to linux and just installed the latest version of linux mint virginia. i read over the troubleshooting tips and still couldn't figure out how to get my second monitor to work. Monitor was working just fine with windows 11 prior to switching over. using a cheap Koorui monitor with a regular HDMI cable from my laptop to my monitor with no extra docks. want to display in 1920x1080 on this monitor. Thank you all !
(i have also tried using 535 and 545 nvidia drivers and neither of those seemed to work :/

command

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inxi -Fxxxrz
output

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System:
  Kernel: 6.5.0-25-generic x86_64 bits: 64 compiler: N/A
    Desktop: Cinnamon 6.0.4 tk: GTK 3.24.33 wm: muffin vt: 7 dm: LightDM 1.30.0
    Distro: Linux Mint 21.3 Virginia base: Ubuntu 22.04 jammy
Machine:
  Type: Laptop System: Micro-Star product: Pulse GL66 12UGKV v: REV:1.0
    serial: <superuser required> Chassis: type: 10 serial: <superuser required>
  Mobo: Micro-Star model: MS-1583 v: REV:1.0 serial: <superuser required>
    UEFI: American Megatrends LLC. v: E1583IMS.106 date: 01/18/2022
Battery:
  ID-1: BAT1 charge: 43.6 Wh (100.0%) condition: 43.6/52.0 Wh (83.9%)
    volts: 12.6 min: 11.4 model: MSI BIF0_9 type: Li-ion serial: N/A
    status: Full
CPU:
  Info: 14-core (6-mt/8-st) model: 12th Gen Intel Core i7-12700H bits: 64
    type: MST AMCP smt: enabled arch: Alder Lake rev: 3 cache: L1: 1.2 MiB
    L2: 11.5 MiB L3: 24 MiB
  Speed (MHz): avg: 2174 high: 3899 min/max: 400/4600:4700:3500 cores:
    1: 3715 2: 3559 3: 2874 4: 400 5: 3118 6: 2495 7: 1230 8: 400 9: 1812
    10: 400 11: 2748 12: 3899 13: 3301 14: 1973 15: 3378 16: 3459 17: 1705
    18: 2227 19: 400 20: 400 bogomips: 107520
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel Alder Lake-P Integrated Graphics vendor: Micro-Star MSI
    driver: i915 v: kernel ports: active: eDP-1 empty: none bus-ID: 00:02.0
    chip-ID: 8086:46a6 class-ID: 0300
  Device-2: NVIDIA GA104M [GeForce RTX 3070 Mobile / Max-Q]
    vendor: Micro-Star MSI driver: N/A pcie: speed: 16 GT/s lanes: 8
    bus-ID: 01:00.0 chip-ID: 10de:249d class-ID: 0300
  Device-3: Acer HD Webcam type: USB driver: uvcvideo bus-ID: 1-6:4
    chip-ID: 5986:211b class-ID: 0e02
  Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: modesetting
    unloaded: fbdev,vesa gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2")
    s-diag: 582mm (22.9")
  Monitor-1: eDP-1 model: AU Optronics res: 1920x1080 hz: 144 dpi: 142
    size: 344x193mm (13.5x7.6") diag: 394mm (15.5") modes: 1920x1080
  OpenGL: renderer: Mesa Intel Graphics (ADL GT2)
    v: 4.6 Mesa 23.2.1-1ubuntu3.1~22.04.2 direct render: Yes
Audio:
  Device-1: Intel Alder Lake PCH-P High Definition Audio
    vendor: Micro-Star MSI driver: sof-audio-pci-intel-tgl bus-ID: 00:1f.3
    chip-ID: 8086:51c8 class-ID: 0401
  Device-2: NVIDIA GA104 High Definition Audio vendor: Micro-Star MSI
    driver: snd_hda_intel v: kernel pcie: speed: Unknown lanes: 63
    bus-ID: 01:00.1 chip-ID: 10de:228b class-ID: 0403
  Device-3: Logitech G435 Wireless Gaming Headset type: USB
    driver: hid-generic,snd-usb-audio,usbhid bus-ID: 1-8:6 chip-ID: 046d:0adf
    class-ID: 0300 serial: <filter>
  Sound Server-1: ALSA v: k6.5.0-25-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Intel Alder Lake-P PCH CNVi WiFi driver: iwlwifi v: kernel
    bus-ID: 00:14.3 chip-ID: 8086:51f0 class-ID: 0280
  IF: wlo1 state: up mac: <filter>
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: Micro-Star MSI driver: r8169 v: kernel pcie: speed: 2.5 GT/s
    lanes: 1 port: 3000 bus-ID: 05:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: enp5s0 state: down mac: <filter>
Bluetooth:
  Device-1: Intel AX201 Bluetooth type: USB driver: btusb v: 0.8
    bus-ID: 1-10:7 chip-ID: 8087:0026 class-ID: e001
  Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter>
    bt-v: 3.0 lmp-v: 5.2 sub-v: 356b hci-v: 5.2 rev: 356b
Drives:
  Local Storage: total: 942.7 GiB used: 15.4 GiB (1.6%)
  ID-1: /dev/nvme0n1 vendor: Micron model: 2450 MTFDKBA512TFK
    size: 476.94 GiB speed: 63.2 Gb/s lanes: 4 type: SSD serial: <filter>
    rev: V5MA010 temp: 30.9 C scheme: GPT
  ID-2: /dev/nvme1n1 vendor: Samsung model: SSD 970 EVO Plus 500GB
    size: 465.76 GiB speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter>
    rev: 2B2QEXM7 temp: 41.9 C scheme: GPT
Partition:
  ID-1: / size: 467.89 GiB used: 15.39 GiB (3.3%) fs: ext4
    dev: /dev/nvme0n1p2
  ID-2: /boot/efi size: 511 MiB used: 6.1 MiB (1.2%) fs: vfat
    dev: /dev/nvme0n1p1
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2
    file: /swapfile
Sensors:
  System Temperatures: cpu: 49.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Repos:
  Packages: apt: 2259
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb https://mirrors.gigenet.com/linuxmint/repo virginia main upstream import backport
    2: deb http://archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
    3: deb http://archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
    4: deb http://archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
    5: deb http://security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
  Active apt repos in: /etc/apt/sources.list.d/synaptics.list
    1: deb [signed-by=/usr/share/keyrings/synaptics-repository-keyring.gpg] https://www.synaptics.com/sites/default/files/Ubuntu stable main
    2: deb [signed-by=/usr/share/keyrings/synaptics-repository-keyring.gpg] https://www.synaptics.com/sites/default/files/Ubuntu stable non-free
Info:
  Processes: 396 Uptime: 11m wakeups: 1 Memory: 15.32 GiB
  used: 2.8 GiB (18.3%) Init: systemd v: 249 runlevel: 5 Compilers:
  gcc: 11.4.0 alt: 11/12 Shell: Bash v: 5.1.16 running-in: gnome-terminal
  inxi: 3.3.13
if i need to provide extra information please let me know
amberspob
Level 1
Level 1
Posts: 2
Joined: Sun Mar 17, 2024 10:23 pm

Re: second monitor not working [SOLVED]

Post by amberspob »

I asked in the hexchat and got my issue resolved this morning. Just needed to turn secureboot off :mrgreen:
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