Search found 114 matches

by N7_X
Wed Apr 15, 2020 6:45 pm
Forum: Hardware Support
Topic: *ACPI* Ryzen Vega freeze under load with amdgpu-pro: Acer laptop
Replies: 13
Views: 992

Re: Ryzen Vega freeze under load with amdgpu-pro: Acer laptop

Another update. Again, please let me know if I need to ask this question elsewhere! Disassembled my DSDT table, and it seems like it's missing some significant information. /* * Intel ACPI Component Architecture * AML/ASL+ Disassembler version 20180105 (64-bit version) * Copyright (c) 2000 - 2018 In...
by N7_X
Wed Apr 15, 2020 3:23 pm
Forum: Hardware Support
Topic: *ACPI* Ryzen Vega freeze under load with amdgpu-pro: Acer laptop
Replies: 13
Views: 992

Re: Ryzen Vega freeze under load with amdgpu-pro: Acer laptop

I apologize for so many posts, but I'm trying to separate information as I figure more out. This has to do with ACPI & DSDT. I went down a rabbit hole and found this page https://iam.tj/prototype/enhancements/Windows-acpi_osi.html which really seemed to be a potential solution. So I followed the dir...
by N7_X
Wed Apr 15, 2020 1:59 pm
Forum: Hardware Support
Topic: *ACPI* Ryzen Vega freeze under load with amdgpu-pro: Acer laptop
Replies: 13
Views: 992

Re: Ryzen Vega freeze under load with amdgpu-pro: Acer laptop

Finally found the info that initially made me believe the root cause was power related https://askubuntu.com/questions/1122662/how-can-i-make-upower-and-the-power-subsystem-recognize-that-the-power-supply-is I tried the solution by Pawel Czmok, who coincidentally has the exact same laptop as mine, b...
by N7_X
Wed Apr 15, 2020 1:10 pm
Forum: Hardware Support
Topic: Suspend doesn't really suspend?
Replies: 2
Views: 369

Re: Suspend doesn't really suspend?

Oftentimes there are power settings in the BIOS which allow the network adapter to run even in sleep state (sometimes power off as well). That may be a good place to start. If you're looking for device-specific information, you'll want to double check the forum rules "How to get help" specifically r...
by N7_X
Wed Apr 15, 2020 1:06 pm
Forum: Hardware Support
Topic: Bluetooth mouse freezing and switching window focus randomly [SOLVED]
Replies: 3
Views: 539

Re: Bluetooth mouse freezing and switching window focus randomly

Could there be faulty batteries in that mouse? I've seen bad batteries cause very similar symptoms as you're describing.
Another idea would be to connect something else, such as a bluetooth speaker, in place of the mouse and see if it works fine or also has lag/stuttering/other issues.
by N7_X
Wed Apr 15, 2020 12:46 pm
Forum: Hardware Support
Topic: *ACPI* Ryzen Vega freeze under load with amdgpu-pro: Acer laptop
Replies: 13
Views: 992

Re: Ryzen Vega freeze under load with amdgpu-pro: Acer laptop

Well this is interesting, I did some more research and found this thread https://gitlab.freedesktop.org/drm/amd/issues/716 where several users are experiencing issues when they are gaming for extended periods of time. They had the following workaround: echo manual > /sys/class/drm/card0/device/power...
by N7_X
Wed Apr 15, 2020 11:57 am
Forum: Hardware Support
Topic: *ACPI* Ryzen Vega freeze under load with amdgpu-pro: Acer laptop
Replies: 13
Views: 992

Re: Ryzen Vega freeze under load with amdgpu-pro: Acer laptop

Alright, well thank you for the suggestion! At least I can eliminate one more possibility.
by N7_X
Wed Apr 15, 2020 11:47 am
Forum: Hardware Support
Topic: *ACPI* Ryzen Vega freeze under load with amdgpu-pro: Acer laptop
Replies: 13
Views: 992

Re: Ryzen Vega freeze under load with amdgpu-pro: Acer laptop

Just a guess, but since you have AMD Ryzen CPU, maybe #27 here: https://easylinuxtipsproject.blogspot.com/p/bugs.html#ID27 Hmm, I've actually never seen this one before. The only part I couldn't follow was the BIOS option, as this laptop BIOS is extremely basic with no power options. Rebooted, ran ...
by N7_X
Tue Apr 14, 2020 2:57 pm
Forum: Hardware Support
Topic: *ACPI* Ryzen Vega freeze under load with amdgpu-pro: Acer laptop
Replies: 13
Views: 992

*ACPI* Ryzen Vega freeze under load with amdgpu-pro: Acer laptop

Hello all, I have an Acer Predator Helios 500 - Ryzen edition (PH517-61) with a few mildly irritating issues. MrEen was fantastic with guiding me to resolve the sound issue present on this model https://forums.linuxmint.com/viewtopic.php?f=49&t=312318 and we found out that the deciding factor appear...
by N7_X
Sat Feb 22, 2020 11:47 am
Forum: Hardware Support
Topic: <SOLVED> ACER laptop - no headphone or subwoofer audio
Replies: 230
Views: 4951

Re: <SOLVED> ACER laptop - no headphone or subwoofer audio

While we definitely solved the issue, hdajackretask keeps changing some settings. For instance, my audio wasn't working on bootup again this morning, even after working reliably after several boots yesterday, and I open hdajackretask to see headphones are back on channels 30&31... Reboots are fixing...
by N7_X
Fri Feb 21, 2020 8:52 pm
Forum: Hardware Support
Topic: <SOLVED> ACER laptop - no headphone or subwoofer audio
Replies: 230
Views: 4951

Re: <SOLVED> ACER laptop - no headphone or subwoofer audio

I honestly don't really think so, but I can't seem to get audio working reliably without it. I'll probably test more late, maybe it's one of its dependencies? That wouldn't surprise me, actually. I should probably concentrate on getting the power issue fully resolved, rather than this workaround, an...
by N7_X
Fri Feb 21, 2020 8:38 pm
Forum: Hardware Support
Topic: <SOLVED> ACER laptop - no headphone or subwoofer audio
Replies: 230
Views: 4951

Re: <SOLVED> ACER laptop - no headphone or subwoofer audio

TLP is at fault for the new delay, it seems. I'll try rebooting later, but I disabled power save on AC, BAT, as well as the controller itself.
Hopefully that makes the difference.
by N7_X
Fri Feb 21, 2020 7:28 pm
Forum: Hardware Support
Topic: <SOLVED> ACER laptop - no headphone or subwoofer audio
Replies: 230
Views: 4951

Re: <SOLVED> ACER laptop - no headphone or subwoofer audio

It did, yes, when the headphones are unplugged. The audio delay is back, or sleep mode, with headphones and the command you gave me earlier didn't seem to resolve it. This laptop is quite finicky! If I get this 100% working as expected, I'm writing an .sh for other users to download. Pretty sure I s...
by N7_X
Fri Feb 21, 2020 7:09 pm
Forum: Hardware Support
Topic: <SOLVED> ACER laptop - no headphone or subwoofer audio
Replies: 230
Views: 4951

Re: <SOLVED> ACER laptop - no headphone or subwoofer audio

Nevermind, turns out I needed to apply the override twice - once after 0x21 and reboot, and again after 0x17 & reboot... That's annoying and frustrating...
by N7_X
Fri Feb 21, 2020 7:06 pm
Forum: Hardware Support
Topic: <SOLVED> ACER laptop - no headphone or subwoofer audio
Replies: 230
Views: 4951

Re: <SOLVED> ACER laptop - no headphone or subwoofer audio

I take back what I said earlier - tlp is needed for this fix to actually work. Sound didn't work when I got home, so I had to start all over again to see what was wrong. Turns out that setting 0x17 in hdajackretask and setting a boot override doesn't survive reboot... Not sure why, since it seemed t...
by N7_X
Thu Feb 20, 2020 11:52 pm
Forum: Hardware Support
Topic: <SOLVED> ACER laptop - no headphone or subwoofer audio
Replies: 230
Views: 4951

Re: <SOLVED> ACER laptop - no headphone or subwoofer audio

Whoops, going to bed now since I got the basics down, but pavucontrol doesn't give me the 2.1 audio control option.
How did we do that again? I'll add it to the OP
by N7_X
Thu Feb 20, 2020 11:46 pm
Forum: Hardware Support
Topic: <SOLVED> ACER laptop - no headphone or subwoofer audio
Replies: 230
Views: 4951

Re: <SOLVED> ACER laptop - no headphone or subwoofer audio

Alrighty then, I may reference this if I ever get to a point where I want to write my own *.sh to automatically patch the audio issue. OP has been updated with the solution. Thank you, thank you, thank you! I appreciate you helping me out on this for so long, sticking with me, and ultimately finding...
by N7_X
Thu Feb 20, 2020 11:08 pm
Forum: Hardware Support
Topic: <SOLVED> ACER laptop - no headphone or subwoofer audio
Replies: 230
Views: 4951

Re: ACER laptop - no headphone or subwoofer audio

Sounds like a good idea! Start with a fresh install and make the few correct changes and then NEVER UPDATE THE SYSTEM!! :lol: How're you reading my mind right now?! :P Seriously though, it's getting very late so I might not get back to this until later. Thank you so very much for all your help, I g...
by N7_X
Thu Feb 20, 2020 11:01 pm
Forum: Hardware Support
Topic: <SOLVED> ACER laptop - no headphone or subwoofer audio
Replies: 230
Views: 4951

Re: ACER laptop - no headphone or subwoofer audio

0x17: Changed to Internal Speaker (LFE) and I have the SW working! Tested in Sound Settings as well as the speaker-test command you gave me earlier. My assumption is that we had a power issue that the Ryzen fix resolved and allowed the audio to work properly. So maybe I'll bite the bullet and try a ...
by N7_X
Thu Feb 20, 2020 10:52 pm
Forum: Hardware Support
Topic: <SOLVED> ACER laptop - no headphone or subwoofer audio
Replies: 230
Views: 4951

Re: ACER laptop - no headphone or subwoofer audio

Interesting... By default I believe 0x21 would set itself to Channel 5 when I first retasked it. Don't know if that's relevant, but that's what it reminded me of. Worth a shot, I can *try* to remember to bring it to work with me and blow the port out. Cheers! So now back to the bass speaker... I hav...

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