Search found 6 matches

by printerthinker
Tue Mar 26, 2019 7:32 am
Forum: Printers & Scanners
Topic: Cannot install driver for Canon C5030I copier
Replies: 39
Views: 1136

Re: Cannot install driver for Canon C5030I copier

oh, and put A4 in all the trays.
by printerthinker
Tue Mar 26, 2019 7:31 am
Forum: Printers & Scanners
Topic: Cannot install driver for Canon C5030I copier
Replies: 39
Views: 1136

Re: Cannot install driver for Canon C5030I copier

I understand, what I am trying to say badly, is the driver could be expecting the A4 paper to be in a different orientation in the paper tray.

So, is it possible to rotate the A4 paper in the trays to see if it prints?
by printerthinker
Tue Mar 26, 2019 7:16 am
Forum: Printers & Scanners
Topic: Cannot install driver for Canon C5030I copier
Replies: 39
Views: 1136

Re: Cannot install driver for Canon C5030I copier

I have one last thought, not quite sure how to explain it though. The A4 paper in the trays maybe in "portrait" as you look at it, but the print job from the computer maybe expecting the paper to be in "landscape" in the tray. This would mean the document you are printing in A4 is too wide for the p...
by printerthinker
Tue Mar 26, 2019 6:29 am
Forum: Printers & Scanners
Topic: Cannot install driver for Canon C5030I copier
Replies: 39
Views: 1136

Re: Cannot install driver for Canon C5030I copier

When trying to resolve a printer issue, I normally try to ensure the printer is working as intended before anything else. The fact it is photocopying ok, does suggest the problem is indeed from the computer side. If the printer is asking to for A3 paper, have you tried putting a couple of sheets of ...
by printerthinker
Tue Mar 26, 2019 6:02 am
Forum: Printers & Scanners
Topic: Cannot install driver for Canon C5030I copier
Replies: 39
Views: 1136

Re: Cannot install driver for Canon C5030I copier

Thanks for the welcome. Does the printer have the ability to print from a usb stick? If it does, have you been able to print anything from it?
by printerthinker
Tue Mar 26, 2019 5:27 am
Forum: Printers & Scanners
Topic: Cannot install driver for Canon C5030I copier
Replies: 39
Views: 1136

Re: Cannot install driver for Canon C5030I copier

Hi Bigal,

do you get the same error messages when you photocopy something?

Go to advanced search