Search found 10 matches

by Handy7000
Mon Nov 23, 2020 8:08 pm
Forum: Hardware Support
Topic: Reboot instead of poweroff
Replies: 19
Views: 662

Re: Reboot instead of poweroff

It is interesting that it could be related to a driver issue but then it would appear that a kernel update has broken a driver rather than the other way around. I've also thought about comparing Kernel 4.15.0-58 when it shuts down correctly (ie when the AC power is not connected) to when it does not...
by Handy7000
Sat Nov 21, 2020 8:35 am
Forum: Hardware Support
Topic: Reboot instead of poweroff
Replies: 19
Views: 662

Re: Reboot instead of poweroff

I thought you indicated the system would reboot instead of shutting down? Both samples you posted appear to have shut down. They do appear to both have shutdown correctly according to the logs. But that is not what actually happens with the system using the newer kernel. Do you have any Displayport...
by Handy7000
Wed Nov 18, 2020 12:43 am
Forum: Hardware Support
Topic: Reboot instead of poweroff
Replies: 19
Views: 662

Re: Reboot instead of poweroff

An option to consider is to check journalctl for a specific time period where you shut it down, but it reboots to see if you can tell what is happening. The results of this are interesting in that they give vastly different output. Nothing jumps out at me but maybe I am not looking for the right th...
by Handy7000
Sat Nov 14, 2020 2:45 am
Forum: Hardware Support
Topic: Reboot instead of poweroff
Replies: 19
Views: 662

Re: Reboot instead of poweroff

SMG wrote:
Thu Nov 12, 2020 10:16 pm
Do you have the latest BIOS installed? Sometimes those types of issues are fixed in BIOS/UEFI updates.
I have the latest BIOS updates installed according to Asus so that unfortunately is a dead end too.
by Handy7000
Fri Nov 13, 2020 7:22 am
Forum: Hardware Support
Topic: Reboot instead of poweroff
Replies: 19
Views: 662

Re: Reboot instead of poweroff

How can I find out about key changes from a kernel release? Here's the 5.4.0-53.59 kernel changelog Is there anything else I can try? Do you have the latest BIOS installed? Sometimes those types of issues are fixed in BIOS/UEFI updates. Thanks for the link for the kernel changelogs, that was what I...
by Handy7000
Fri Nov 13, 2020 7:19 am
Forum: Hardware Support
Topic: Reboot instead of poweroff
Replies: 19
Views: 662

Re: Reboot instead of poweroff

AZgl1500 wrote:
Thu Nov 12, 2020 7:58 pm
after messing with it for a year, I just did a clean install of 19.3 Cinnamon and all of my shutdown problems disappeared.
I did that when I moved from 19.1 to 20 but the problem continues for me. I was thinking it was a change in the kernel that might be the culprit but who knows.
by Handy7000
Fri Nov 13, 2020 7:17 am
Forum: Hardware Support
Topic: Reboot instead of poweroff
Replies: 19
Views: 662

Re: Reboot instead of poweroff

t42 wrote:
Thu Nov 12, 2020 7:57 am
Also, it is interesting to try the latest Debian kernel. It is easy to do, just download Clonezilla Live 2.7.0-10 with 9.1 kernel, open live session, drop to shell and execute systemctl poweroff.
Tried that just now. Still reboots rather than shutting down.
by Handy7000
Fri Nov 13, 2020 7:17 am
Forum: Hardware Support
Topic: Reboot instead of poweroff
Replies: 19
Views: 662

Re: Reboot instead of poweroff

Obviously you could stick with a 4.15 kernel that works, but that way you will miss out on security updates and it will limit you in the future, e.g. LM20. You could try alternative shutdown commands like halt and poweroff: https://linoxide.com/linux-command/examples-linux-shutdown-commands/ and se...
by Handy7000
Thu Nov 12, 2020 4:34 am
Forum: Hardware Support
Topic: Reboot instead of poweroff
Replies: 19
Views: 662

Reboot instead of poweroff

I have a power issue which I am having a hard time resolving and was hopeful someone could provide me with advice on what to do. I have an old laptop (Asus UX21E) which I installed Linux Mint 19.1 XFCE on earlier in the year. I attached an Asus VariDrive to the laptop by USB 3.0 is which is essentia...
by Handy7000
Wed Apr 01, 2020 5:27 pm
Forum: Installation & Boot
Topic: Shutdown problems - Failed to wait for process: Protocol error
Replies: 130
Views: 24225

Re: Shutdown problems - Failed to wait for process: Protocol error

I have this same problem too. The difference in my case is that in shutting down, either through the GUI or through the terminal, the system invokes a reboot instead. My system is an old Asus laptop UX21E. After playing around with a few options, I noticed that this behaviour only occurred when the ...

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