Mint 18.3 random freezing

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1-Earth-Inhabitant
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Mint 18.3 random freezing

Post by 1-Earth-Inhabitant » Mon Mar 19, 2018 1:36 pm

First, here's my "inxi -Fxz" output

Code: Select all

System:    Host: Zeus Kernel: 4.13.0-37-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.6.7 (Gtk 3.18.9-1ubuntu3.3)
           Distro: Linux Mint 18.3 Sylvia
Machine:   Mobo: ASUSTeK model: M4A89GTD-PRO/USB3 v: Rev 1.xx
           Bios: American Megatrends v: 3029 date: 07/05/2012
CPU:       Quad core AMD Phenom II X4 955 (-MCP-) cache: 2048 KB
           flags: (lm nx sse sse2 sse3 sse4a svm) bmips: 27740
           clock speeds: max: 3200 MHz 1: 800 MHz 2: 2100 MHz 3: 800 MHz
           4: 2100 MHz
Graphics:  Card: Advanced Micro Devices [AMD/ATI] Tonga PRO [Radeon R9 285/380]
           bus-ID: 01:00.0
           Display Server: X.Org 1.18.4 drivers: ati,amdgpu (unloaded: fbdev,vesa,radeon)
           Resolution: 1920x1080@60.00hz, 1920x1080@60.00hz
           GLX Renderer: AMD Radeon R9 380 Series (AMD TONGA / DRM 3.18.0 / 4.13.0-37-generic, LLVM 5.0.0)
           GLX Version: 3.0 Mesa 17.2.4 Direct Rendering: Yes
Audio:     Card-1 Advanced Micro Devices [AMD/ATI] Tonga HDMI Audio [Radeon R9 285/380]
           driver: snd_hda_intel bus-ID: 01:00.1
           Card-2 Advanced Micro Devices [AMD/ATI] SBx00 Azalia (Intel HDA)
           driver: snd_hda_intel bus-ID: 00:14.2
           Sound: Advanced Linux Sound Architecture v: k4.13.0-37-generic
Network:   Card: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8169 v: 2.3LK-NAPI port: e800 bus-ID: 05:00.0
           IF: enp5s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives:    HDD Total Size: 2500.5GB (0.9% used)
           ID-1: /dev/sda model: Samsung_SSD_850 size: 500.1GB
           ID-2: /dev/sdb model: WDC_WD1003FZEX size: 1000.2GB
           ID-3: /dev/sdc model: WDC_WD1003FZEX size: 1000.2GB
Partition: ID-1: / size: 19G used: 7.9G (46%) fs: ext4 dev: /dev/sda7
           ID-2: /home size: 23G used: 5.8G (27%) fs: ext4 dev: /dev/sda6
           ID-3: swap-1 size: 8.50GB used: 0.00GB (0%) fs: swap dev: /dev/sda5
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 25.0C mobo: 24.0C gpu: 38.0
           Fan Speeds (in rpm): cpu: 1008 psu: 0 sys-1: 0 sys-2: 0
Info:      Processes: 214 Uptime: 15 min Memory: 1169.4/7975.5MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35 
OK, Sequentially: 18.1 Sarah Cinnamon ran fine; bought an SSD; installed as 1st booting device; turned on AHCI in BIOS; upgraded to Mint 18.3 Silvia Cinnamon, fresh install; installed various updates via manager as presented; moved video card to another slot so as to experience 16x, had been 8x, requires 'VGA switch card' in original PCIe slot, CrossFireX MB; installed more updates via manager, including kernels.

Along the way have been experiencing random freezing of entire computer, only a MB hard reset allows reboot. So far it seems to have only happened, while moving the Logitech blue-tooth mouse, usually while running firefox. Today disabled all Firefox add-ons except MySessions, turned on "Prevent accessibility services from accessing your browser" both measures, as per suggestions of others experiencing similar lockups. Not sure if it's stopped or not, as lockups are indeed random, sometimes minutes, sometimes multiple hours.

I have a multiboot system; I can boot 18.1 Sarah Cinnamon (on WD HDD, old install) with no lockups; same goes for Windows 7 SP1(on WD HDD, old install); same goes for Windows 7 SP1(on New SSD, New fresh install). Only Mint 18.3 Sylvia Cinnamon on new SSD (fresh install) locks up.

I would really like to fix this so I can delete old HDD installs and reclaim the HDD space.

Thanks in advance to anyone that has any helpful ideas, as it's much appreciated.
-----------------------------------------------------------------------------------
MB: Asus M4A89GTD Pro USB3.0
CPU: AMD HDZ955FBGMBOX Phenom II X4 955 Black Ed
VC: Asus Strix-R9380-DC2OC-4GD5-Gaming
RAM: Corsair XMS3 TwinX CMX8GX3M2A1333C9
HD: Western Digital WD1003FZEX (Black) 1TB SATA III x2
SSD: Samsung 850 EVO 500GB SATA III (MZ-75E500B-AM)
OD: LG WH14NS40 CD-DVD-BluRay-MDisc Burner
KB: Logitech K350 (bluetooth)
MS: Logitech M570 (bluetooth)
OS1: Linux Mint 18.3 Sylvia Cinnamon 64bit
OS2: Windows 7 SP1 64bit
'I only know, that I know nothing' --Socrates--
A good place to start, devoid of ignorance

deepakdeshp
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Re: Mint 18.3 random freezing

Post by deepakdeshp » Wed Mar 21, 2018 3:40 am

If possible open the computer blow all dust, re-seat all connectors after cleaning.Remove and re-seat memory.
Good luck
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I am using Mint 19 Cinnamon 64 bit with AMD A8/7410 processor . Memory 8GB

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kc1di
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Re: Mint 18.3 random freezing

Post by kc1di » Wed Mar 21, 2018 5:41 am

I think the problem may be the kernel. go to update manager and then veiw then kernels and install the 4.4.x branch. reboot and see if the freezes go away if they do there is a problem with your video driver under the 4.13 kernel stay with the 4.4 kernel until 4.15 is released they try that one. 4.13 had some problems with some cards.
good luck.
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MtnDewManiac
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Re: Mint 18.3 random freezing

Post by MtnDewManiac » Wed Mar 21, 2018 8:57 pm

1-Earth-Inhabitant wrote:
Mon Mar 19, 2018 1:36 pm
Desktop: Cinnamon 3.6.7
You might find it advantageous to ask a staff member to move your thread from the "Others" desktop environment sub-forum that you posted it in to the "Cinnamon" one, where (presumably) more people who use your chosen DE will see it.

Regards,
MDM
Mint 18 Xfce 4.12.

If guns kill people, then pencils misspell words, cars make people drive drunk, and spoons made Rosie O'Donnell fat.

1-Earth-Inhabitant
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Re: Mint 18.3 random freezing

Post by 1-Earth-Inhabitant » Fri Mar 23, 2018 11:56 am

kc1di wrote:
Wed Mar 21, 2018 5:41 am
I think the problem may be the kernel. go to update manager and then veiw then kernels and install the 4.4.x branch. reboot and see if the freezes go away if they do there is a problem with your video driver under the 4.13 kernel stay with the 4.4 kernel until 4.15 is released they try that one. 4.13 had some problems with some cards.
good luck.
Thanks much, that seems like a reasonable suggestion to initially follow. I'll let you know if it solves the problem.

Sidebar: My wife wrote a book report on Maine in school, she always wanted to visit, I thinks it might also be a good place to see. We heard about the possibility of living in a lighthouse, keeping it going, might be a retirement option. ;-) Love the snow, though I understand the Atlantic coastline is exceptionally rough up there, hmmm!

Thanks again!
'I only know, that I know nothing' --Socrates--
A good place to start, devoid of ignorance

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