[SOLVED] my Internet Connection drops

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europa
Level 1
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Posts: 10
Joined: Sat Oct 14, 2017 8:37 am
Location: Macedonia, Europe

[SOLVED] my Internet Connection drops

Post by europa » Fri Mar 23, 2018 1:28 pm

Hi all! I've tried finding the answer on this forum but no luck.

Please advise, my wired internet connection drops quite often (few times per day). Although wired connection icon at bottom looks connected.
In network connections: unticking wired on and off solves it.

This is my system:

For:

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inxi -Fxz

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System:    Host: papaz-mint Kernel: 4.13.0-37-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.6.7 (Gtk 3.18.9-1ubuntu3.3)
           Distro: Linux Mint 18.3 Sylvia
Machine:   System: Sony (portable) product: VPCEA2S1E v: C605PX44
           Mobo: Sony model: VAIO
           Bios: American Megatrends v: R0271Y8 date: 05/31/2010
CPU:       Dual core Intel Core i3 M 350 (-HT-MCP-) cache: 3072 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 9043
           clock speeds: max: 2266 MHz 1: 1066 MHz 2: 1599 MHz 3: 2266 MHz
           4: 1599 MHz
Graphics:  Card: Advanced Micro Devices [AMD/ATI] RV710/M92 [Mobility Radeon HD 4530/4570/545v]
           bus-ID: 01:00.0
           Display Server: X.Org 1.18.4 drivers: ati,radeon (unloaded: fbdev,vesa)
           Resolution: 1920x1080@60.00hz
           GLX Renderer: AMD RV710 (DRM 2.50.0 / 4.13.0-37-generic, LLVM 5.0.0)
           GLX Version: 3.0 Mesa 17.2.8 Direct Rendering: Yes
Audio:     Card-1 Intel 5 Series/3400 Series High Definition Audio
           driver: snd_hda_intel bus-ID: 00:1b.0
           Card-2 Advanced Micro Devices [AMD/ATI] RV710/730 HDMI Audio [Radeon HD 4000 series]
           driver: snd_hda_intel bus-ID: 01:00.1
           Sound: Advanced Linux Sound Architecture v: k4.13.0-37-generic
Network:   Card-1: Qualcomm Atheros AR9285 Wireless Network Adapter (PCI-Express)
           driver: ath9k bus-ID: 02:00.0
           IF: wlp2s0 state: up mac: <filter>
           Card-2: Marvell Yukon Optima 88E8059 [PCIe Gigabit Ethernet Controller with AVB]
           driver: sky2 v: 1.30 port: a000 bus-ID: 04:00.0
           IF: enp4s0 state: up speed: 100 Mbps duplex: full mac: <filter>
Drives:    HDD Total Size: 500.1GB (13.9% used)
           ID-1: /dev/sda model: ST9500325AS size: 500.1GB
Partition: ID-1: / size: 87G used: 61G (74%) fs: ext4 dev: /dev/sda9
           ID-2: swap-1 size: 4.14GB used: 0.59GB (14%) fs: swap dev: /dev/sda6
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 68.0C mobo: 68.0C gpu: 74.5
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 214 Uptime: 9:02 Memory: 2527.4/3801.1MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35 
and

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rfkill list all

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0: sony-wifi: Wireless LAN
	Soft blocked: no
	Hard blocked: no
1: sony-bluetooth: Bluetooth
	Soft blocked: no
	Hard blocked: no
2: phy0: Wireless LAN
	Soft blocked: no
	Hard blocked: no
3: hci0: Bluetooth
	Soft blocked: no
	Hard blocked: no
and

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iwconfig

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lo        no wireless extensions.

enp4s0    no wireless extensions.

wlp2s0    IEEE 802.11  Mode:Master  Tx-Power=14 dBm   
          Retry short limit:7   RTS thr:off   Fragment thr:off
          Power Management:off
and

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inxi -Nn

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Network:   Card-1: Qualcomm Atheros AR9285 Wireless Network Adapter (PCI-Express) driver: ath9k
           IF: wlp2s0 state: up mac: 78:dd:08:e7:d2:98
           Card-2: Marvell Yukon Optima 88E8059 [PCIe Gigabit Ethernet Controller with AVB] driver: sky2
           IF: enp4s0 state: up speed: 100 Mbps duplex: full mac: 54:42:49:65:96:df
and

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lshw -c net

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*-network               
       description: Wireless interface
       product: AR9285 Wireless Network Adapter (PCI-Express)
       vendor: Qualcomm Atheros
       physical id: 0
       bus info: pci@0000:02:00.0
       logical name: wlp2s0
       version: 01
       serial: 78:dd:08:e7:d2:98
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
       configuration: broadcast=yes driver=ath9k driverversion=4.13.0-37-generic firmware=N/A ip=10.42.0.1 latency=0 link=yes multicast=yes wireless=IEEE 802.11
       resources: irq:16 memory:f4a00000-f4a0ffff
  *-network
       description: Ethernet interface
       product: Yukon Optima 88E8059 [PCIe Gigabit Ethernet Controller with AVB]
       vendor: Marvell Technology Group Ltd.
       physical id: 0
       bus info: pci@0000:04:00.0
       logical name: enp4s0
       version: 11
       serial: 54:42:49:65:96:df
       size: 100Mbit/s
       capacity: 1Gbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list rom ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=sky2 driverversion=1.30 duplex=full ip=192.168.0.11 latency=0 link=yes multicast=yes port=twisted pair speed=100Mbit/s
       resources: irq:24 memory:f2220000-f2223fff ioport:a000(size=256) memory:f2200000-f221ffff
THANKS !!!
Last edited by europa on Tue Apr 24, 2018 5:18 pm, edited 1 time in total.
Viva la Cuba!

deepakdeshp
Level 10
Level 10
Posts: 3420
Joined: Sun Aug 09, 2015 10:00 am

Re: my Internet Connection drops

Post by deepakdeshp » Fri Mar 23, 2018 2:20 pm

To begin with try changing the lan cable, lan port on the router
If I have helped you solve a problem, please add [SOLVED] to your first post title, it helps other users looking for help, and keeps the forum clean.
I am using Mint 19 Cinnamon 64 bit with AMD A8/7410 processor . Memory 8GB

europa
Level 1
Level 1
Posts: 10
Joined: Sat Oct 14, 2017 8:37 am
Location: Macedonia, Europe

Re: my Internet Connection drops

Post by europa » Fri Mar 23, 2018 5:24 pm

Thanks...let me try and get back...
Viva la Cuba!

europa
Level 1
Level 1
Posts: 10
Joined: Sat Oct 14, 2017 8:37 am
Location: Macedonia, Europe

Re: my Internet Connection drops

Post by europa » Tue Apr 24, 2018 5:18 pm

Thanks for your help. Most probably was my internet provider issue. It works fine now.
Viva la Cuba!

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