Mint Linux breaks my Internet

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Xamineh
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Mint Linux breaks my Internet

Post by Xamineh » Sun Apr 08, 2018 10:58 am

Hi guys,

I am trying to switch from Windows to Linux Mint, so I put it into my USB drive, boot up and as soon as Linux starts up, my connection becomes 'limited'.
This is a desktop PC and connection is WIRED (Realtek RTL8168/8111 PCI-E Gigabit Ethernet Adapter).
As far as I know, driver is recognized and working normally, it's just the connection that loses internet. After that, if I reboot my pc and let it start Windows, connection will be also limited, until I restart my modem. Same for my other laptop and even my phone, modem just loses internet connection. Worth mentioning that leds on the modem are normal during this lost of connection.

I tried also Ubuntu and Slax and they both 'break' my connection. The modem is configured by default to set everything automatically (dhcp, etc). My provider is Virgin Media (Dublin, Ireland).

Does anyone have any idea how to 'fix this? I really want to dual boot Win and Linux but if I have to reboot my modem everytime I boot Linux this setup will be impossible :(

Thanks in advance.
Last edited by Xamineh on Mon Apr 09, 2018 9:30 am, edited 2 times in total.

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trytip
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Re: Mint Linux breaks my Internet

Post by trytip » Sun Apr 08, 2018 11:07 am

boot from your live usb and let it complete. there are a few tricks to kickstart the net. rightclick on the net tray icon and UNtick Enable Network then wait for a few 20 seconds and tick it ON. check the speed of internet.
or after it boots UNplug your modem for 20 seconds plug it back in and test it again iwconfig will give you some information run that in terminal before and after testing
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powerwagon75
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Re: Mint Linux breaks my Internet

Post by powerwagon75 » Sun Apr 08, 2018 11:23 am

Can you also post Make/Model of your modem, in case the issue does not get resolved.

Eric
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kc1di
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Re: Mint Linux breaks my Internet

Post by kc1di » Sun Apr 08, 2018 11:29 am

Hello Xamineh and Welcome to Linux Mint Forums,

We need a little more info on your system, Please go to a terminal and type this command and post the output

Code: Select all

inxi -Nn
Easy tips : https://sites.google.com/site/easylinuxtipsproject/
Linux Mint Installation Guide: http://linuxmint-installation-guide.rea ... en/latest/
Registered Linux User #462608

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Xamineh
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Re: Mint Linux breaks my Internet

Post by Xamineh » Sun Apr 08, 2018 1:19 pm

Hi guys, thanks for the replies!

Well, answering them:
Trytip reply - I did exactly what you said and it doesn't work because I can't untick it (it is stuck on 'identifying' and it doesn't untick).
Powerwagon75 reply - My modem info:
VMDG500 / CH7465LG-VM - Virgin Media Ireland
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Kc1di reply - I can't currently boot on Linux as I am in a middle of a big file transfer (backup) of almost 1 TB. What I can say for the moment is:

Processor: Core i5 4690k stock
Motherboard: AsRock Z97M Anniversary Edition http://www.asrock.com/mb/Intel/Z97M%20A ... ifications
GPU: GeForce GTX1060 6GB EVGA
RAM: 4x4GB Corsair Vengeance CML8GX3M2A1600C9
SOUND CARD: Asus Xonar DGX 5.1
SSD: 120 GB Kingston V300
HDD: 1TB Western Digital Blue WD10EZEX

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kc1di
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Re: Mint Linux breaks my Internet

Post by kc1di » Sun Apr 08, 2018 1:33 pm

need to know what network card is being used in it?
Easy tips : https://sites.google.com/site/easylinuxtipsproject/
Linux Mint Installation Guide: http://linuxmint-installation-guide.rea ... en/latest/
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Xamineh
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Re: Mint Linux breaks my Internet

Post by Xamineh » Sun Apr 08, 2018 2:12 pm

kc1di wrote:
Sun Apr 08, 2018 1:33 pm
need to know what network card is being used in it?
Yes, sure, my bad I forgot to mention before :)
It is a wired connection on a Realtek RTL8168/8111 PCI-E Gigabit Ethernet Adapter.
Mobo chipset Intel Z97.

As far as I understood when I booted Linux Mint, only my GPU was not properly recognized (needed Internet for installing Nvidia drivers).
The Ethernet adapter was there.

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kc1di
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Re: Mint Linux breaks my Internet

Post by kc1di » Sun Apr 08, 2018 3:20 pm

so when you plug it in to the router it blocks other ports?
Easy tips : https://sites.google.com/site/easylinuxtipsproject/
Linux Mint Installation Guide: http://linuxmint-installation-guide.rea ... en/latest/
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Xamineh
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Re: Mint Linux breaks my Internet

Post by Xamineh » Sun Apr 08, 2018 3:55 pm

kc1di wrote:
Sun Apr 08, 2018 3:20 pm
so when you plug it in to the router it blocks other ports?
It makes the connection 'limited' for all devices.

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Xamineh
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Re: Mint Linux breaks my Internet

Post by Xamineh » Mon Apr 09, 2018 9:31 am

Can someone move my post to [Networking > Ethernet] please?

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Moem
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Re: Mint Linux breaks my Internet

Post by Moem » Mon Apr 09, 2018 10:10 am

You got it.
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If your issue is solved, kindly indicate that by editing the first post in the topic, and adding [SOLVED] to the title. Thanks!

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trytip
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Re: Mint Linux breaks my Internet

Post by trytip » Mon Apr 09, 2018 10:22 pm

delete your connection and reboot (right click on net tray icon > edit connections)
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Xamineh
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Re: Mint Linux breaks my Internet

Post by Xamineh » Tue Apr 10, 2018 4:00 am

trytip wrote:
Mon Apr 09, 2018 10:22 pm
delete your connection and reboot (right click on net tray icon > edit connections)
Didn't work.

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Xamineh
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Re: Mint Linux breaks my Internet

Post by Xamineh » Sun Apr 15, 2018 8:56 am

Gave up on it, couldn't fix.
Issue not solved, abandoned.

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trytip
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Re: Mint Linux breaks my Internet

Post by trytip » Sun Apr 15, 2018 12:02 pm

this is a router issue not specific os issue so not much we can do here.
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