New build cant recognize ethernet

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Rearden

New build cant recognize ethernet

Post by Rearden »

I just put together a new system with a ryzen 5 3600 and a Gigabyte b550 Aorus Elite Ax.
My wifi works fine but it does not recognize the wired connection. I was going to try a fresh install but a tried the live USB and had the same problem.
It has a Realtek® 2.5GbE LAN chip. I cant seem to find anything else about it.
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karlchen
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Re: New build cant recognize ethernet

Post by karlchen »

Hello, Rearden.

Please, share your system information with us. Advising on a technical problem needs as many technical details about your machine and about your Linux Mint system as possible.
So, please, share your system information with us.
You will find the detailled steps how to do so here: How to post your Linux Mint System Information (inxi report)

Best regards,
Karl
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Rearden

Re: New build cant recognize ethernet

Post by Rearden »

Sorry, Late night I completely forgot.

Code: Select all

System:    Kernel: 5.8.0-40-generic x86_64 bits: 64 compiler: N/A Desktop: Cinnamon 4.8.6 
           wm: muffin dm: LightDM Distro: Linux Mint 20.1 Ulyssa base: Ubuntu 20.04 focal 
Machine:   Type: Desktop Mobo: Gigabyte model: B550 AORUS ELITE AX v: x.x serial: <filter> 
           BIOS: American Megatrends v: F10 date: 09/18/2020 
CPU:       Topology: 6-Core model: AMD Ryzen 5 3600 bits: 64 type: MT MCP arch: Zen 
           L2 cache: 3072 KiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 86244 
           Speed: 2192 MHz min/max: 2200/3600 MHz Core speeds (MHz): 1: 2195 2: 2192 3: 2196 
           4: 2196 5: 2202 6: 2202 7: 2201 8: 2196 9: 2193 10: 2194 11: 2196 12: 2195 
Graphics:  Device-1: NVIDIA GM107 [GeForce GTX 750 Ti] vendor: ZOTAC driver: nvidia v: 460.32.03 
           bus ID: 09:00.0 chip ID: 10de:1380 
           Display: x11 server: X.Org 1.20.9 driver: nvidia 
           unloaded: fbdev,modesetting,nouveau,vesa resolution: 1920x1080~60Hz 
           OpenGL: renderer: GeForce GTX 750 Ti/PCIe/SSE2 v: 4.6.0 NVIDIA 460.32.03 
           direct render: Yes 
Audio:     Device-1: NVIDIA GM107 High Definition Audio [GeForce 940MX] vendor: ZOTAC 
           driver: snd_hda_intel v: kernel bus ID: 09:00.1 chip ID: 10de:0fbc 
           Device-2: AMD Starship/Matisse HD Audio vendor: Gigabyte driver: snd_hda_intel 
           v: kernel bus ID: 0b:00.4 chip ID: 1022:1487 
           Sound Server: ALSA v: k5.8.0-40-generic 
Network:   Device-1: Realtek RTL8125 2.5GbE vendor: Gigabyte driver: N/A port: f000 
           bus ID: 07:00.0 chip ID: 10ec:8125 
           Device-2: Intel Wi-Fi 6 AX200 driver: iwlwifi v: kernel port: f000 bus ID: 08:00.0 
           chip ID: 8086:2723 
           IF: wlp8s0 state: up mac: <filter> 
Drives:    Local Storage: total: 1.82 TiB used: 129.81 GiB (7.0%) 
           ID-1: /dev/sda vendor: Samsung model: SSD 860 QVO 2TB size: 1.82 TiB speed: 6.0 Gb/s 
           serial: <filter> 
Partition: ID-1: / size: 1.79 TiB used: 129.81 GiB (7.1%) fs: ext4 dev: /dev/sda5 
USB:       Hub: 1-0:1 info: Full speed (or root) Hub ports: 10 rev: 2.0 chip ID: 1d6b:0002 
           Hub: 1-2:2 info: Logitech G11/G15 Keyboard / USB Hub ports: 4 rev: 1.1 
           chip ID: 046d:c223 
           Device-1: 1-2.1:4 info: Logitech G11/G15 Keyboard / Keyboard type: Keyboard,HID 
           driver: hid-generic,usbhid rev: 2.0 chip ID: 046d:c221 
           Device-2: 1-2.4:6 info: Logitech G11/G15 Keyboard / G keys type: HID 
           driver: lg-g15,usbhid rev: 2.0 chip ID: 046d:c225 
           Device-3: 1-4:3 info: Cambridge Silicon Radio Bluetooth Dongle (HCI mode) 
           type: Bluetooth driver: btusb rev: 2.0 chip ID: 0a12:0001 
           Device-4: 1-5:5 info: Intel type: Bluetooth driver: btusb rev: 2.0 chip ID: 8087:0029 
           Hub: 1-6:7 info: Genesys Logic Hub ports: 4 rev: 2.0 chip ID: 05e3:0608 
           Device-5: 1-6.4:9 info: Logitech Unifying Receiver type: Keyboard,Mouse 
           driver: logitech-djreceiver,usbhid rev: 2.0 chip ID: 046d:c534 
           Device-6: 1-7:8 info: Integrated Express ITE Device type: HID 
           driver: hid-generic,usbhid rev: 2.0 chip ID: 048d:5702 
           Hub: 2-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 chip ID: 1d6b:0003 
           Hub: 3-0:1 info: Full speed (or root) Hub ports: 4 rev: 2.0 chip ID: 1d6b:0002 
           Device-7: 3-2:2 info: Logitech Unifying Receiver type: Keyboard,Mouse 
           driver: logitech-djreceiver,usbhid rev: 2.0 chip ID: 046d:c534 
           Hub: 4-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 chip ID: 1d6b:0003 
Sensors:   System Temperatures: cpu: 55.4 C mobo: N/A gpu: nvidia temp: 35 C 
           Fan Speeds (RPM): N/A gpu: nvidia fan: 33% 
Repos:     No active apt repos in: /etc/apt/sources.list 
           Active apt repos in: /etc/apt/sources.list.d/brave-browser-release.list 
           1: deb [arch=amd64] https: //brave-browser-apt-release.s3.brave.com/ stable main
           Active apt repos in: /etc/apt/sources.list.d/lutris-team-lutris-focal.list 
           1: deb http: //ppa.launchpad.net/lutris-team/lutris/ubuntu focal main
           Active apt repos in: /etc/apt/sources.list.d/lutris.list 
           1: deb http: //download.opensuse.org/repositories/home:/strycore/Debian_10/ ./
           Active apt repos in: /etc/apt/sources.list.d/nilarimogard-webupd8-focal.list 
           1: deb http: //ppa.launchpad.net/nilarimogard/webupd8/ubuntu focal main
           Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
           1: deb http: //packages.linuxmint.com ulyssa main upstream import backport #id:linuxmint_main
           2: deb http: //archive.ubuntu.com/ubuntu focal main restricted universe multiverse
           3: deb http: //archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
           4: deb http: //archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
           5: deb http: //security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
           6: deb http: //archive.canonical.com/ubuntu/ focal partner
           Active apt repos in: /etc/apt/sources.list.d/spotify.list 
           1: deb http: //repository.spotify.com stable non-free
Info:      Processes: 364 Uptime: 1m Memory: 31.35 GiB used: 1.62 GiB (5.2%) Init: systemd v: 245 
           runlevel: 5 target: graphical.target Compilers: gcc: 9.3.0 alt: 9 
           Client: Unknown python3.8 client inxi: 3.0.38
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antikythera
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Re: New build cant recognize ethernet

Post by antikythera »

Go back to Kernel 5.4, download the 2.5G Ethernet LINUX driver r8125 for kernel up to 5.6 from this page:
https://www.realtek.com/en/component/zo ... s-software

extract the contents and run the following command in a terminal window

./autorun.sh
I’ll tell you a DNS joke but be advised, it could take up to 24 hours for everyone to get it.
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Rearden

Re: New build cant recognize ethernet

Post by Rearden »

hmm I tried that a couple times before I upgraded the kernel. Ill try going back and try again. thanks
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antikythera
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Re: New build cant recognize ethernet

Post by antikythera »

Then you may be out of luck but post any error messages just in case something is preventing the r8125 driver from being successfully installed.
I’ll tell you a DNS joke but be advised, it could take up to 24 hours for everyone to get it.
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fletch2770
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Re: New build cant recognize ethernet

Post by fletch2770 »

Is there any timeline for this module being incorperated into an update so we don't have to re-run the install on every kernel change?
I ask because I have a newer motherboard too with the same lan chip and have had lots of fun finding out that not everything is supported out of the box.
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antikythera
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Re: New build cant recognize ethernet

Post by antikythera »

You'd have to ask upstream (Ubuntu) about the r8125 firmware implementation for Ubuntu 20.04 kernels, it's not something Linux Mint Developers have any control over.
I’ll tell you a DNS joke but be advised, it could take up to 24 hours for everyone to get it.
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Rearden

Re: New build cant recognize ethernet

Post by Rearden »

Ok I did a fresh install as I had such a drastic difference in hardware between the old machine and this one I thought it may help.

So if i click run in terminal on the autorun.sh I get a terminal with this in it

Check old driver and unload it.
Build the module and install

that closes and nothing changes.

I get a log file that shows this below

Code: Select all

Sat 23 Jan 2021 07:44:29 PM EST
make -C src/ clean
make[1]: Entering directory '/home/josh/Downloads/r8125-9.004.01/src'
make -C /lib/modules/5.4.0-26-generic/build M=/home/josh/Downloads/r8125-9.004.01/src clean
make[2]: Entering directory '/usr/src/linux-headers-5.4.0-26-generic'
make[2]: Leaving directory '/usr/src/linux-headers-5.4.0-26-generic'
make[1]: Leaving directory '/home/josh/Downloads/r8125-9.004.01/src'
make -C src/ modules
make[1]: Entering directory '/home/josh/Downloads/r8125-9.004.01/src'
make -C /lib/modules/5.4.0-26-generic/build M=/home/josh/Downloads/r8125-9.004.01/src modules
make[2]: Entering directory '/usr/src/linux-headers-5.4.0-26-generic'
  CC [M]  /home/josh/Downloads/r8125-9.004.01/src/r8125_n.o
  CC [M]  /home/josh/Downloads/r8125-9.004.01/src/rtl_eeprom.o
  CC [M]  /home/josh/Downloads/r8125-9.004.01/src/rtltool.o
  LD [M]  /home/josh/Downloads/r8125-9.004.01/src/r8125.o
  Building modules, stage 2.
  MODPOST 1 modules
  CC [M]  /home/josh/Downloads/r8125-9.004.01/src/r8125.mod.o
  LD [M]  /home/josh/Downloads/r8125-9.004.01/src/r8125.ko
make[2]: Leaving directory '/usr/src/linux-headers-5.4.0-26-generic'
make[1]: Leaving directory '/home/josh/Downloads/r8125-9.004.01/src'
make -C src/ install
make[1]: Entering directory '/home/josh/Downloads/r8125-9.004.01/src'
make -C /lib/modules/5.4.0-26-generic/build M=/home/josh/Downloads/r8125-9.004.01/src INSTALL_MOD_DIR=kernel/drivers/net/ethernet/realtek modules_install
make[2]: Entering directory '/usr/src/linux-headers-5.4.0-26-generic'
  INSTALL /home/josh/Downloads/r8125-9.004.01/src/r8125.ko
make[2]: Leaving directory '/usr/src/linux-headers-5.4.0-26-generic'
make[1]: Leaving directory '/home/josh/Downloads/r8125-9.004.01/src'
-------------------------------

Code: Select all

Sat 23 Jan 2021 07:45:00 PM EST
make -C src/ clean
make[1]: Entering directory '/home/josh/Downloads/r8125-9.004.01/src'
make -C /lib/modules/5.4.0-26-generic/build M=/home/josh/Downloads/r8125-9.004.01/src clean
make[2]: Entering directory '/usr/src/linux-headers-5.4.0-26-generic'
  CLEAN   /home/josh/Downloads/r8125-9.004.01/src/Module.symvers
make[2]: Leaving directory '/usr/src/linux-headers-5.4.0-26-generic'
make[1]: Leaving directory '/home/josh/Downloads/r8125-9.004.01/src'
make -C src/ modules
make[1]: Entering directory '/home/josh/Downloads/r8125-9.004.01/src'
make -C /lib/modules/5.4.0-26-generic/build M=/home/josh/Downloads/r8125-9.004.01/src modules
make[2]: Entering directory '/usr/src/linux-headers-5.4.0-26-generic'
  CC [M]  /home/josh/Downloads/r8125-9.004.01/src/r8125_n.o
  CC [M]  /home/josh/Downloads/r8125-9.004.01/src/rtl_eeprom.o
  CC [M]  /home/josh/Downloads/r8125-9.004.01/src/rtltool.o
  LD [M]  /home/josh/Downloads/r8125-9.004.01/src/r8125.o
  Building modules, stage 2.
  MODPOST 1 modules
  CC [M]  /home/josh/Downloads/r8125-9.004.01/src/r8125.mod.o
  LD [M]  /home/josh/Downloads/r8125-9.004.01/src/r8125.ko
make[2]: Leaving directory '/usr/src/linux-headers-5.4.0-26-generic'
make[1]: Leaving directory '/home/josh/Downloads/r8125-9.004.01/src'
make -C src/ install
make[1]: Entering directory '/home/josh/Downloads/r8125-9.004.01/src'
make -C /lib/modules/5.4.0-26-generic/build M=/home/josh/Downloads/r8125-9.004.01/src INSTALL_MOD_DIR=kernel/drivers/net/ethernet/realtek modules_install
make[2]: Entering directory '/usr/src/linux-headers-5.4.0-26-generic'
  INSTALL /home/josh/Downloads/r8125-9.004.01/src/r8125.ko
make[2]: Leaving directory '/usr/src/linux-headers-5.4.0-26-generic'
make[1]: Leaving directory '/home/josh/Downloads/r8125-9.004.01/src'
-------------------------------

Code: Select all

Sat 23 Jan 2021 07:59:04 PM EST
make -C src/ clean
make[1]: Entering directory '/home/josh/Downloads/r8125-9.004.01/src'
make -C /lib/modules/5.4.0-64-generic/build M=/home/josh/Downloads/r8125-9.004.01/src clean
make[2]: Entering directory '/usr/src/linux-headers-5.4.0-64-generic'
  CLEAN   /home/josh/Downloads/r8125-9.004.01/src/Module.symvers
make[2]: Leaving directory '/usr/src/linux-headers-5.4.0-64-generic'
make[1]: Leaving directory '/home/josh/Downloads/r8125-9.004.01/src'
make -C src/ modules
make[1]: Entering directory '/home/josh/Downloads/r8125-9.004.01/src'
make -C /lib/modules/5.4.0-64-generic/build M=/home/josh/Downloads/r8125-9.004.01/src modules
make[2]: Entering directory '/usr/src/linux-headers-5.4.0-64-generic'
  CC [M]  /home/josh/Downloads/r8125-9.004.01/src/r8125_n.o
  CC [M]  /home/josh/Downloads/r8125-9.004.01/src/rtl_eeprom.o
  CC [M]  /home/josh/Downloads/r8125-9.004.01/src/rtltool.o
  LD [M]  /home/josh/Downloads/r8125-9.004.01/src/r8125.o
  Building modules, stage 2.
  MODPOST 1 modules
  CC [M]  /home/josh/Downloads/r8125-9.004.01/src/r8125.mod.o
  LD [M]  /home/josh/Downloads/r8125-9.004.01/src/r8125.ko
make[2]: Leaving directory '/usr/src/linux-headers-5.4.0-64-generic'
make[1]: Leaving directory '/home/josh/Downloads/r8125-9.004.01/src'
make -C src/ install
make[1]: Entering directory '/home/josh/Downloads/r8125-9.004.01/src'
make -C /lib/modules/5.4.0-64-generic/build M=/home/josh/Downloads/r8125-9.004.01/src INSTALL_MOD_DIR=kernel/drivers/net/ethernet/realtek modules_install
make[2]: Entering directory '/usr/src/linux-headers-5.4.0-64-generic'
  INSTALL /home/josh/Downloads/r8125-9.004.01/src/r8125.ko
make[2]: Leaving directory '/usr/src/linux-headers-5.4.0-64-generic'
make[1]: Leaving directory '/home/josh/Downloads/r8125-9.004.01/src'
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antikythera
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Re: New build cant recognize ethernet

Post by antikythera »

Damn that reveals nothing. What you may need to try is this:

Code: Select all

sudo update-initramfs -u -k all
Then restart and see if the r8125 module actually loads.
I’ll tell you a DNS joke but be advised, it could take up to 24 hours for everyone to get it.
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Rearden

Re: New build cant recognize ethernet

Post by Rearden »

Thanks. Tried it but no change.
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antikythera
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Re: New build cant recognize ethernet

Post by antikythera »

I think I spotted something.

Try sudo depmod -a and restart again after, that seems to be missing from the log compared to mine for the r8168 driver on the realtek site.

my logfile says this:

Code: Select all

make[2]: Entering directory '/usr/src/linux-headers-4.19.0-13-amd64'
  INSTALL /home/michael/r8168-8.048.03/src/r8168.ko
  DEPMOD  4.19.0-13-amd64
your driver's autorun.sh seems to be skipping or failing to run depmod.
I’ll tell you a DNS joke but be advised, it could take up to 24 hours for everyone to get it.
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Rearden

Re: New build cant recognize ethernet

Post by Rearden »

Thanks
I tried that half a dozen times and no change.
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antikythera
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Re: New build cant recognize ethernet

Post by antikythera »

Well you may have to wait until Kernel 5.9 is available then as apparently it contains proper support for your adaptor.
I’ll tell you a DNS joke but be advised, it could take up to 24 hours for everyone to get it.
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Rearden

Re: New build cant recognize ethernet

Post by Rearden »

Thank you for your help.
I read about kernel 5.9 supporting this so I forced an upgrade to 5.9. It indeed did solve the problem. We will just have to see if I caused any more problems with the upgrade.
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Bayvista170
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Re: New build cant recognize ethernet

Post by Bayvista170 »

i have exactly the same problem. I'm on Cinnamon 4.8.5 with Kernel 5.4.0-58 generic. Any suggestions?
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