cannot connect to the internet

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red123
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cannot connect to the internet

Post by red123 »

I tried Kubuntu and failed to connect to the internet using ethernet. When I switched to Mint KDE, I was able to connect. However, I wanted the same start menu as Mint Gnome, so I switched to that one. On the live CD, I was not able to connect to the internet. After the first boot, I got the same problem as I did in Kubuntu. I decided to reinstall Mint Gnome. When I got back into the LiveCD for Mint Gnome, I noticed that I was finally able to connect to the internet. However, after the reinstallation, the same problem occurs.

Can someone please help me solve this problem? This is very frustrating.... =/

My computer specs are:
i7-875k
ASUS P7P55D-E PRO
ATI Radeon 5850

Thanks

EDITED: I just did another boot onto the LiveCD and I can get connection there. What is the difference?
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Re: cannot connect to the internet

Post by inktitan »

If you type lsmod in the terminal you should see a module for e1000. This is the driver for Ethernet. Ndiswrapper for wifi. lspci will show you the cards name and details. If it is not present you have a problem. inxi -N will give you the same specs as the others but condensed. Learn the inxi. inxi -F gives you your whole system. ifconfig will give your connection info. Good luck. If you feel the need to post these stat make sure you paste them between the "code" brackets (click the button and the courser defaults to the right spot).


EDIT:
EDITED: I just did another boot onto the LiveCD and I can get connection there. What is the difference?
Possibly the driver is not downloading from the disk. That would be weird. Or you might somehow be inadvertently disabling it. That doesn't make sense if it is the same disk you used to install. Try the commands I listed and you should find some clue there.Good Luck.
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red123
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Re: cannot connect to the internet

Post by red123 »

You will never believe how I fixed it. I just shut down my computer and turned it back on after a couple of minutes. =D

Anyway, I still did a grep on lsmod and could not find the e1000 module. Since I can connect already, I guess it doesn't matter now.

One problem that I am having is that I cannot create a post in the linuxmint forum. How ironic.... When I click on submit, the page will try to load for a very long time. It is like it is stuck. Does anyone have this problem? I am using Mozilla Firefox latest version. I could post on the other forums so I think the problem is with this forum. I had to boot back onto Windows just to create this post.
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Re: cannot connect to the internet

Post by inktitan »

That's odd. when you look for the e1000 it sometimes has an e at the end. Well if you're you're on. As far as the forum not working...You said you are using the latest fire fox. Do you mean beta? That could be the problem. Otherwise maybe a onetime glitch. And the reboot is an effective tool. it fixes a lot. Sometimes things just forget to load. Good luck.
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red123
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Re: cannot connect to the internet

Post by red123 »

I don't think the forum problem is a one time glitch. I tried making a post before I updated all my packages. After a restart, I tried again and still no go.
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Re: cannot connect to the internet

Post by inktitan »

sometime Forcedeath is used instead of e1000e but I'm not familiar with that one. Software not working is not really my thing But if you can make another post about it somebody can help you. Also have you tried it in a different browser? Chromium, Opera, Epiphany...? They have lots on Linux.
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red123
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Re: cannot connect to the internet

Post by red123 »

I tried Chromium, but same problem on that as well. I tried to make a post on the ubuntu's forum as well, but it also has the same problem. So far I have only tested on 3 forums and only one of them allows me to post. I noticed that the two forums that did not allow me to post in Linux (linuxmint and ubuntu) seems to lag a little whenever I click on "Submit" on Windows. However, after 5 seconds of loading, the request goes through. This did not happen in Mint Gnome; instead, the request is just stuck on "loading". However the other forum that I am involved in is very snappy so it takes less than a second to get my request through even on Windows. I will take your advice and create a separate thread on this issue.

Anyway, after a restart my internet stopped working again. I had to do the same trick again to fix it. Perhaps there is some bigger issue that I do not know about.
Here is the output for the command that you told me

lsmod

Code: Select all

Module                  Size  Used by
cryptd                  8116  0 
aes_x86_64              7912  83 
aes_generic            27607  1 aes_x86_64
binfmt_misc             7960  1 
ppdev                   6375  0 
dm_crypt               13043  0 
snd_hda_codec_atihdmi     3023  1 
snd_hda_codec_via      33207  0 
snd_usb_audio          92747  1 
snd_hda_intel          25645  2 
snd_hda_codec          85727  3 snd_hda_codec_atihdmi,snd_hda_codec_via,snd_hda_intel
snd_pcm_oss            41394  0 
snd_mixer_oss          16299  1 snd_pcm_oss
snd_pcm                87850  4 snd_usb_audio,snd_hda_intel,snd_hda_codec,snd_pcm_oss
snd_seq_dummy           1782  0 
snd_seq_oss            31219  0 
snd_usb_lib            18978  1 snd_usb_audio
snd_seq_midi            5829  0 
snd_seq_midi_event      7267  2 snd_seq_oss,snd_seq_midi
snd_seq                57417  6 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event
snd_rawmidi            23388  2 snd_usb_lib,snd_seq_midi
snd_timer              23553  2 snd_pcm,snd_seq
snd_seq_device          6824  5 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq,snd_rawmidi
snd_hwdep               6924  2 snd_usb_audio,snd_hda_codec
snd                    70978  18 snd_usb_audio,snd_hda_intel,snd_hda_codec,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_oss,snd_seq,snd_rawmidi,snd_timer,snd_seq_device,snd_hwdep
psmouse                64608  0 
serio_raw               4918  0 
xhci                   40958  0 
soundcore               8052  1 snd
asus_atk0110           10033  0 
snd_page_alloc          8500  2 snd_hda_intel,snd_pcm
lp                      9336  0 
parport                37160  2 ppdev,lp
dm_raid45              75436  0 
xor                     4685  1 dm_raid45
fbcon                  39270  71 
tileblit                2487  1 fbcon
ohci1394               30260  0 
font                    8053  1 fbcon
bitblit                 5811  1 fbcon
usbhid                 40988  0 
hid                    83376  1 usbhid
softcursor              1565  1 bitblit
ieee1394               94675  1 ohci1394
pata_jmicron            2747  0 
r8169                  39554  0 
mii                     5237  1 r8169
ahci                   37646  3 
vga16fb                12757  1 
vgastate                9857  1 vga16fb
lspci

Code: Select all

00:00.0 Host bridge: Intel Corporation Core Processor DMI (rev 11)
00:03.0 PCI bridge: Intel Corporation Core Processor PCI Express Root Port 1 (rev 11)
00:08.0 System peripheral: Intel Corporation Core Processor System Management Registers (rev 11)
00:08.1 System peripheral: Intel Corporation Core Processor Semaphore and Scratchpad Registers (rev 11)
00:08.2 System peripheral: Intel Corporation Core Processor System Control and Status Registers (rev 11)
00:08.3 System peripheral: Intel Corporation Core Processor Miscellaneous Registers (rev 11)
00:10.0 System peripheral: Intel Corporation Core Processor QPI Link (rev 11)
00:10.1 System peripheral: Intel Corporation Core Processor QPI Routing and Protocol Registers (rev 11)
00:1a.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 06)
00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 06)
00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 06)
00:1c.4 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 5 (rev 06)
00:1c.5 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 6 (rev 06)
00:1c.6 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 7 (rev 06)
00:1c.7 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 8 (rev 06)
00:1d.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 06)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev a6)
00:1f.0 ISA bridge: Intel Corporation 5 Series Chipset LPC Interface Controller (rev 06)
00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 6 port SATA AHCI Controller (rev 06)
00:1f.3 SMBus: Intel Corporation 5 Series/3400 Series Chipset SMBus Controller (rev 06)
01:00.0 VGA compatible controller: ATI Technologies Inc Cypress [Radeon HD 5800 Series]
01:00.1 Audio device: ATI Technologies Inc Cypress HDMI Audio [Radeon HD 5800 Series]
03:00.0 SATA controller: JMicron Technology Corp. JMB362/JMB363 Serial ATA Controller (rev 03)
03:00.1 IDE interface: JMicron Technology Corp. JMB362/JMB363 Serial ATA Controller (rev 03)
05:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 03)
06:00.0 PCI bridge: PLX Technology, Inc. Device 8608 (rev ba)
07:01.0 PCI bridge: PLX Technology, Inc. Device 8608 (rev ba)
07:05.0 PCI bridge: PLX Technology, Inc. Device 8608 (rev ba)
07:07.0 PCI bridge: PLX Technology, Inc. Device 8608 (rev ba)
07:09.0 PCI bridge: PLX Technology, Inc. Device 8608 (rev ba)
08:00.0 USB Controller: NEC Corporation Device 0194 (rev 03)
09:00.0 SATA controller: Device 1b4b:9123 (rev 10)
0c:03.0 FireWire (IEEE 1394): VIA Technologies, Inc. VT6306/7/8 [Fire II(M)] IEEE 1394 OHCI Controller (rev c0)
inxi -N

Code: Select all

[1;34mNetwork:  [0;37m [1;34mCard[0;37m Realtek RTL8111/8168B PCI Express Gigabit Ethernet controller [1;34mdriver[0;37m r8169
[0m
ifconfig

Code: Select all

eth0      Link encap:Ethernet  HWaddr 48:5b:39:36:1b:06  
          inet6 addr: fe80::4a5b:39ff:fe36:1b06/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:859 errors:0 dropped:0 overruns:0 frame:0
          TX packets:14 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000 
          RX bytes:150634 (150.6 KB)  TX bytes:3204 (3.2 KB)
          Interrupt:41 Base address:0xe000 

lo        Link encap:Local Loopback  
          inet addr:127.0.0.1  Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING  MTU:16436  Metric:1
          RX packets:30 errors:0 dropped:0 overruns:0 frame:0
          TX packets:30 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0 
          RX bytes:1820 (1.8 KB)  TX bytes:1820 (1.8 KB)

Last edited by red123 on Tue Sep 28, 2010 12:14 am, edited 1 time in total.
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inktitan
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Re: cannot connect to the internet

Post by inktitan »

Sorry, I can't explain that(the submission). These things sometime works themselves out in updates. But look around and see if anybody is having the same problem.
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Re: cannot connect to the internet

Post by inktitan »

Code: Select all

mii                     5237  1 r8169
This is your driver for your Ethernet. The ifconfig shows no errors. I guess this was a bug submitted last year. I'll keep looking into it for you
Proud hugger of Penguins.
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Please do not post new topics in [solved] topics
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Re: cannot connect to the internet

Post by inktitan »

Ok I found this. It gets a bit technical so please ask question if you get lost. I will do my best to explain but the steps seem pretty straight forward.
https://bbs.archlinux.org/viewtopic.php?id=101836EDIT: This refers to rev 02. So it may be different. Read up some on it.

This is your card:

Code: Select all

05:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd.RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 03)
Realtek RTL8111/8168B If you wish to find a simpler way to fix this card's drivers you can search for the blue text here or at http://www.google.com/linux or you can create a post about this with that as the title and see if anyone bites who has had this problem and solved it. Keep me informed and I will see what I can do. I'm sorry this is so complicated.
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“...not the strongest...survives, nor the most intelligent... It is...the [one] most adaptable to change.”~C.D.
Please do not post new topics in [solved] topics
red123
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Re: cannot connect to the internet

Post by red123 »

It didn't work TT

The driver version did not change (r8169) for some reason. Is the pacman command necessary? I don't seem to have it. Should I wait for the next major release in November? Or should I just run it on virtualbox? =/
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Re: cannot connect to the internet

Post by inktitan »

You should be able to find the drivers here. Let me know if you have trouble installing them. Pacman is what they use on Arch Linux. gdebi is what I use. But i am not sure if they work the same. When you download the driver from this link you can save it or unpack it with gdebi. Hopefully that will put everything where it needs to be. http://www.realtek.com/downloads/downlo ... wn=false#2
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“...not the strongest...survives, nor the most intelligent... It is...the [one] most adaptable to change.”~C.D.
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red123
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Re: cannot connect to the internet

Post by red123 »

Can you tell me the exact lines to unpack with gdebi or whatever that Mint Gnome uses?
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Re: cannot connect to the internet

Post by inktitan »

red123 wrote:Can you tell me the exact lines to unpack with gdebi or whatever that Mint Gnome uses?
You should be able to right click and select "open with" then look for gdebi. If you don't have it or it doesn't work let me know And I will do what I can to get you what you need.
EDIT: Sorry I just noticed they are .tar.gz not .deb. Let me look around some more.
Edit2: If gdebi doesnt work (you can get gdebi through synaptic) try this link
http://www.linuxforums.org/forum/suse-l ... files.html
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red123
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Re: cannot connect to the internet

Post by red123 »

So I finally read the readme file and I have been doing things right. After I ran autorun.sh, I did a grep for r8168 and saw the module so it seems to works. However, if I restart, the wrong driver (r8169) would be loaded instead of r8168. Is this a bug?
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Re: cannot connect to the internet

Post by inktitan »

It could be. Look around the forums for a reference to this and I think you should post a new thread referring to that. "Ethernet Drivers ### switch to driver### after reboot." We need to find away to delete that r8169. Hopefully that will force the software to focus on the right one but this goes beyond my comfort zone and I don't want to mess up your system. So the fix might be simple you"ll just need some fresh eyes and I think a new thread is the way to go. I've read a bug report that suggest a kernel update but that was only a temp fix. Let me know how it goes. Sorry I couldn't be more help.
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“...not the strongest...survives, nor the most intelligent... It is...the [one] most adaptable to change.”~C.D.
Please do not post new topics in [solved] topics
red123
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Re: cannot connect to the internet

Post by red123 »

You have done more than enough help. =)

I'll take your advice and post a new thread about it. Thanks for the help anyway.
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