wired connection is active but nothing can access the web!!!

Questions about Wi-Fi and other network devices, file sharing, firewalls, connection sharing etc
Forum rules
Before you post read how to get help. Topics in this forum are automatically closed 6 months after creation.
Locked
User avatar
clem
Level 12
Level 12
Posts: 4308
Joined: Wed Nov 15, 2006 8:34 am
Contact:

Post by clem »

Please paste the result of the following commands:

Code: Select all

sudo ifconfig

Code: Select all

cat /etc/resolv.conf

Code: Select all

sudo route

Code: Select all

ping 72.14.207.99

Code: Select all

nslookup google.com

Code: Select all

ping google.com
It's probably just a minor problem. Let's see about it.

Clem
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
User avatar
clem
Level 12
Level 12
Posts: 4308
Joined: Wed Nov 15, 2006 8:34 am
Contact:

Post by clem »

It looks like a DNS problem, but you're missing ping google.com and sudo route so I'm not sure.. also you're ping 72.14.207.99 is not complete... please paste again.

Clem
User avatar
clem
Level 12
Level 12
Posts: 4308
Joined: Wed Nov 15, 2006 8:34 am
Contact:

Post by clem »

Are you using DHCP?

Is your router IP: 192.168.254.254?

Clem
User avatar
clem
Level 12
Level 12
Posts: 4308
Joined: Wed Nov 15, 2006 8:34 am
Contact:

Post by clem »

Hi,

try "sudo dhclient".

Clem
User avatar
clem
Level 12
Level 12
Posts: 4308
Joined: Wed Nov 15, 2006 8:34 am
Contact:

Post by clem »

don't panic :) Paste the output of "sudo dhclient" and after that try "ping google.com" (let it run for 10 seconds and paste the result as well).

Clem
pghjake
Level 1
Level 1
Posts: 29
Joined: Mon Dec 04, 2006 4:12 pm
Location: Pittsburgh, PA USA

Post by pghjake »

in your earlier post you have subnet mask as 255.255.255.0, which is usually what I have seen. In your last post the mask is 255.255.255.255. Don't think that will work for you.
User avatar
clem
Level 12
Level 12
Posts: 4308
Joined: Wed Nov 15, 2006 8:34 am
Contact:

Post by clem »

No that's fine it's just a broadcast..

By the look of things, your computer does find the router, it does obtain an IP address from it (from DHCP) but then when you're trying to connect to the internet it doesn't work.

Possible reasons: a firewall? the router not defining the IP for the DNS server in its DHCP answer (go through your router's config and see if you can set the DNS in there).

Clem
Husse

Post by Husse »

I have a similar problem, I think. The solution to this is to go to mintConfig
and Network settings (is it called so - I have a localized version) Then fill in at least one address to a name server under the section DNS and save it as a location. The problem is that this setting always is lost, att least when you log out and frequently when you enter a terminal. Firefox does not need that setting, but "apt-get" and Synaptic does and that is way over my head...
If I don't do that the address to my router is given as the address to a DNS server. It might be the same here, but I notice the same oddity as path6336.
The address to the modem is said to be 10.0.0.138 but all other IP addresses to a private network is in the more normal 192.168.x.x range. This can't be right and also avoid using 10.0.x.x as a private range. Even if it is supposed to be "private" some IPS use that range anyway.
Husse

Post by Husse »

When reading this thread again I see the following:
Specifically, my modem IP address is 10.0.0.138
Also: Gateway 75.117.160.1
Own address 75.117.162.181
Name server 166.102.165.13
Subnet mask 255.255.255.0
This is definitely not correct, own address can't begin with 75 if you are behind a "broadband router". This is what you get at times with an incorrect config. The addresses given for Gateway and Own address are (most likely) the IP and gateway echo5delta gets on the internet and can be reflected in this way if things don't add up. (It's been a while since I run into this problem so i don't remember the details any more).
Put 166.102.165.13 as nameserver in the DNS field as described above and you 'should' be okey.
scorp123
Level 8
Level 8
Posts: 2272
Joined: Sat Dec 02, 2006 4:19 pm
Location: Switzerland

Post by scorp123 »

Husse wrote: my modem IP address is 10.0.0.138
Alcatel modem?
Husse wrote: Also: Gateway 75.117.160.1
Own address 75.117.162.181
Name server 166.102.165.13
Subnet mask 255.255.255.0
whois 75.117.160.1:
Windstream Communications Inc WINDSTREAM (NET-75-117-0-0-1)
75.117.0.0 - 75.117.255.255
Windstream - London 75-117-160-0 (NET-75-117-160-0-1)
75.117.160.0 - 75.117.167.255

whois 166.102.165.13:
OrgName: Windstream Communications Inc
OrgID: WINDS-6
Address: 4001 Rodney Parham Rd
City: Little Rock
StateProv: AR
PostalCode: 72212
Country: US

Both IP ranges point to the same company, so this probably is correct. When it says "Own address" then that's probably the external address on the Internet. The fact that the Gateway address is from the same range and that all the IP ranges point to the same ISP would suggest that. :?
Husse

Post by Husse »

I surrender :)
The guy does not mention a router, I assumed he had one and then these IP addresses in the 75 range would be wrong, and I have seen external addresses appear on the "inside" of a broadband router more than once :)
(where, when and how is long forgotten - luckily)
But if he does not have a router then this line:
net addr:192.168.254.1 Bcast:192.168.254.255 Mask:255.255.255.0
from the output of ifconfig is really odd.
Come to think of it, what if the ISP uses a "private net" to connect a group of people to the internet (a block of flats maybe)
Then I would not be surprised to find problems.
scorp123
Level 8
Level 8
Posts: 2272
Joined: Sat Dec 02, 2006 4:19 pm
Location: Switzerland

Post by scorp123 »

Husse wrote:But if he does not have a router then this line:
net addr:192.168.254.1 Bcast:192.168.254.255 Mask:255.255.255.0
from the output of ifconfig is really odd.
Come to think of it, what if the ISP uses a "private net" to connect a group of people to the internet (a block of flats maybe)
That's a possibility ... I've seen ISPs's who do that, e.g. to save "official IP" addresses to customers who pay extra $$$ for static IP addresses, the rest is squeezed into private address ranges ... :?
scorp123
Level 8
Level 8
Posts: 2272
Joined: Sat Dec 02, 2006 4:19 pm
Location: Switzerland

Re: wired connection is active but nothing can access the we

Post by scorp123 »

echo5delta wrote:My adsl connection (Seimans speedstream 4200 adsl modem over ethernet) works fine on Windows XP and SUSE Linux 9.2.
Is this still like that? E.g. you still have Win XP and SUSE on your system and the ADSL connection does work there? Could we try a few things from within Windows XP and/or SUSE (SuSE preferred)? There are a few shell and/or "CMD" commands that we could try so we could see what WinXP and SUSE are doing different how come it works there ... if you're still interested, that is? :wink:

Regards,
scorp123
Husse

Post by Husse »

pashabear wrote:
Windows also shows my router's address as its DNS server.

Open a command prompt in Win XP and write ipconfig /all and you will get some useful information including the IP to you DNS server(s). BUT - I don't remember the outcome of this in the past and it might simply depend on the fact that I have added theese addresses in the network config of XP. They are also added in the router so it's not that easy for me to test the outcome when you don't specify the DNS servers
Locked

Return to “Networking”