Bluetooth not working on Acer laptop
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Bluetooth not working on Acer laptop
Hello, i have one Acer Aspire E5-573G and have used it with windows for some years, now that i have switched to linux few months ago the bluetooth stopped working, my chip is one QCA9565, tried other distros like deepin, kde plasma, etc.
Tried some solutions and nothing worked, anyone has any clue what it can be?
OBS: i'll try to post as many information as possible of my hardware.
Tried some solutions and nothing worked, anyone has any clue what it can be?
OBS: i'll try to post as many information as possible of my hardware.
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Re: Bluetooth not working on Acer laptop
Post results from terminal for
Code: Select all
lsusb; dmesg | egrep -i 'blue|firm'
Re: Bluetooth not working on Acer laptop
Code: Select all
Bus 001 Device 002: ID 8087:8001 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 002 Device 003: ID 1bcf:2c81 Sunplus Innovation Technology Inc.
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
[ 0.029174] Spectre V2 : Enabling Restricted Speculation for firmware calls
[ 0.059341] ACPI: [Firmware Bug]: BIOS _OSI(Linux) query ignored
[ 1.936170] [Firmware Bug]: ACPI(PXSX) defines _DOD but not _DOS
[ 21.087632] Bluetooth: Core ver 2.22
[ 21.087649] Bluetooth: HCI device and connection manager initialized
[ 21.087653] Bluetooth: HCI socket layer initialized
[ 21.087655] Bluetooth: L2CAP socket layer initialized
[ 21.087661] Bluetooth: SCO socket layer initialized
[ 146.204488] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[ 146.204490] Bluetooth: BNEP filters: protocol multicast
[ 146.204493] Bluetooth: BNEP socket layer initialized
Re: Bluetooth not working on Acer laptop
All I can tell you is that the device doesn't show up in the
lsusb
results and that is why it doesn't work. Your BIOS might have an enable/disable bluetooth setting or you might try resetting BIOS to defaultsRe: Bluetooth not working on Acer laptop
I've already tried activating by the bios and cant see any option, i'll try to reset the bios again.
Re: Bluetooth not working on Acer laptop
Post URL from terminal for
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dmesg | nc termbin.com 9999
Re: Bluetooth not working on Acer laptop
Go into UEFI/BIOS settings and disable Secure Boot and see if it works then. Something strange is going on as it does find the bluetooth chip
I have no idea why it didn't show in
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1.760867] usb 2-5: New USB device found, idVendor=04ca, idProduct=3014
[ 1.760869] usb 2-5: New USB device strings: Mfr=0, Product=0, SerialNumber=0
lsusb
Re: Bluetooth not working on Acer laptop
The main problem is if i disable the secure boot the system shows "No bootable device" and i have to enable to configure the UEFI files from the system.
Re: Bluetooth not working on Acer laptop
lsusb with secure boot disabled
Code: Select all
Bus 001 Device 002: ID 8087:8001 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 002 Device 003: ID 1bcf:2c81 Sunplus Innovation Technology Inc.
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
[ 0.029207] Spectre V2 : Enabling Restricted Speculation for firmware calls
[ 0.063330] ACPI: [Firmware Bug]: BIOS _OSI(Linux) query ignored
[ 3.309822] [Firmware Bug]: ACPI(PXSX) defines _DOD but not _DOS
[ 21.814260] Bluetooth: Core ver 2.22
[ 21.814279] Bluetooth: HCI device and connection manager initialized
[ 21.814281] Bluetooth: HCI socket layer initialized
[ 21.814283] Bluetooth: L2CAP socket layer initialized
[ 21.814288] Bluetooth: SCO socket layer initialized
[ 44.819706] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[ 44.819708] Bluetooth: BNEP filters: protocol multicast
[ 44.819713] Bluetooth: BNEP socket layer initialized