System crash possibly caused by network driver

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Zsolt0318
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System crash possibly caused by network driver

Post by Zsolt0318 » Sun May 20, 2018 7:23 am

Hi,

The problem is that sometimes the system crashes after starting up the system. It seems to me that it's connected to the network usage, because the crash usually occurs after starting a software which uses the network heavily. Starting Firefox with lots of open tabs or starting Transmission or even the update manager seems to trigger the crash. So after a few seconds of opening one of the mentioned programs, the system just crashes and the PC restarts.
There are cases when the wired network connection's status is not connected, although the cable is connected as usual. Most of the times the crash can be predicted based on this.

Once the system starts normally (and not crashes after opening Firefox) it remains stable in all of the cases. Sometimes it takes 3-4 crashes to reach this point. Sometimes the first start is already good.

I checked the syslog a few times after these crashes, and the last line before the crash is always something like this:

Code: Select all

May 20 07:42:01 linux-mint kernel: [  115.747227] [UFW BLOCK] IN=enp4s0 OUT= MAC=**:**:**:**:**:**:**:**:**:**:**:**:**:** SRC=192.168.*.1 DST=192.168.*.2 LEN=300 TOS=0x00 PREC=0x00 TTL=64 ID=0 DF PROTO=UDP SPT=50782 DPT=35797 LEN=280 
\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00\00
 
The SRC is the router and DST is the local host.

I use Linux Mint 18.3 x64, Cinnamon, 4.13.0-41-generic x86_64 Kernel, an Intel Core2 Duo E8500 CPU, a Gigabyte GA-P35C-DS3R-rev-1x motherboard.
I already updated from 18.1 to 18.3, the Kernel version, the drivers, the problem is the same since a few months. Can't think of any package install or update which triggered the problem the first time.

What should I check in this situation? Is it even possible that it's connected to the network usage?

I appreciate any help,
Zsolt

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kc1di
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Re: System crash possibly caused by network driver

Post by kc1di » Sun May 20, 2018 8:54 am

Hello Zsolt and Welcome to Linux Mint Forums,

Please generate a system overview by entering this command in a terminal:

Code: Select all

inxi -Fxz
Then post the results in code tags.
Easy tips : https://sites.google.com/site/easylinuxtipsproject/
Linux Mint Installation Guide: http://linuxmint-installation-guide.rea ... en/latest/
Registered Linux User #462608

Zsolt0318
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Posts: 2
Joined: Sun May 20, 2018 4:12 am

Re: System crash possibly caused by network driver

Post by Zsolt0318 » Sun May 20, 2018 8:59 am

Thanks! Here's the output:

Code: Select all

System:    Host: linux-mint Kernel: 4.13.0-41-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.6.7 (Gtk 3.18.9-1ubuntu3.1)
           Distro: Linux Mint 18.3 Sylvia
Machine:   Mobo: Gigabyte model: P35C-DS3R v: x.x
           Bios: Award v: F12 date: 06/18/2009
CPU:       Dual core Intel Core2 Duo E8500 (-MCP-) cache: 6144 KB
           flags: (lm nx sse sse2 sse3 sse4_1 ssse3 vmx) bmips: 12666
           clock speeds: max: 3166 MHz 1: 1999 MHz 2: 1999 MHz
Graphics:  Card: Advanced Micro Devices [AMD/ATI] RV770 [Radeon HD 4850]
           bus-ID: 01:00.0
           Display Server: X.Org 1.18.4 drivers: ati,radeon (unloaded: fbdev,vesa)
           Resolution: 1440x900@59.89hz
           GLX Renderer: Gallium 0.4 on AMD RV770 (DRM 2.50.0 / 4.13.0-41-generic, LLVM 3.8.0)
           GLX Version: 3.0 Mesa 12.0.6 Direct Rendering: Yes
Audio:     Card-1 Advanced Micro Devices [AMD/ATI] RV770 HDMI Audio [Radeon HD 4850/4870]
           driver: snd_hda_intel bus-ID: 01:00.1
           Card-2 Intel 82801I (ICH9 Family) HD Audio Controller
           driver: snd_hda_intel bus-ID: 00:1b.0
           Sound: Advanced Linux Sound Architecture v: k4.13.0-41-generic
Network:   Card: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8169 v: 2.3LK-NAPI port: d000 bus-ID: 04:00.0
           IF: enp4s0 state: up speed: 100 Mbps duplex: full mac: <filter>
Drives:    HDD Total Size: 2620.6GB (65.1% used)
           ID-1: /dev/sda model: KINGSTON_SUV400S size: 120.0GB
           ID-2: /dev/sdb model: WDC_WD5000AACS size: 500.1GB
           ID-3: /dev/sdc model: WDC_WD10EZEX size: 1000.2GB
           ID-4: USB /dev/sdd model: Storage_Device size: 1000.2GB
Partition: ID-1: / size: 107G used: 61G (60%) fs: ext4 dev: /dev/sda1
           ID-2: swap-1 size: 4.00GB used: 0.07GB (2%) fs: swap dev: /dev/sda5
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 57.0C mobo: 48.0C gpu: 72.0
           Fan Speeds (in rpm): cpu: 2481 fan-2: 0 fan-3: 0 fan-4: 0
Info:      Processes: 198 Uptime: 7:14 Memory: 3169.8/3944.2MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35 

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