Mint 17.2 MATE 64bit random Freezes

[EdQld]

After multiple issues, I finally get my Wife's Acer ZC-606 AIO PC (4GB RAM & Intel Celeron CPU J1900) up and running as a Dual Boot with Win 8.1

Now however I am coping flack from her because Mint 17.2 MATE 64bit is randomly freezing way too often and she needs to get it working again by doing a cold reboot

Any solutions for this bug?

[Pjotr]

Please generate an overview of your system like this:
- launch a terminal window and make it full screen, to avoid chopped lines;
- copy/paste this command into the terminal:

Code: Select all

inxi -Fxz

(if you type: the letter F is a capital letter)

Press Enter.

Copy/paste the output in your next message.

[EdQld]

Thanks Pjotr, here is the output requested:

System: Host: aly-Aspire-ZC-606 Kernel: 3.16.0-38-generic x86_64 (64 bit, gcc: 4.8.2)
Desktop: MATE 1.10.0 Distro: Linux Mint 17.2 Rafaela
Machine: System: Acer product: Aspire ZC-606
Mobo: Acer model: IAXBT-BL version: 1.02 Bios: American Megatrends version: P11-A1 date: 03/21/2014
CPU: Quad core Intel Celeron CPU J1900 (-MCP-) cache: 1024 KB flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 15974.4
Clock Speeds: 1: 1340.947 MHz 2: 1333.138 MHz 3: 1444.500 MHz 4: 1337.043 MHz
Graphics: Card: Intel ValleyView Gen7 bus-ID: 00:02.0
X.Org: 1.15.1 drivers: intel (unloaded: fbdev,vesa) Resolution: 1600x900@60.0hz
GLX Renderer: Mesa DRI Intel Bay Trail GLX Version: 3.0 Mesa 10.1.3 Direct Rendering: Yes
Audio: Card: Intel ValleyView High Definition Audio Controller driver: snd_hda_intel bus-ID: 00:1b.0
Sound: Advanced Linux Sound Architecture ver: k3.16.0-38-generic
Network: Card-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
driver: r8169 ver: 2.3LK-NAPI port: e000 bus-ID: 04:00.0
IF: eth0 state: down mac: <filter>
Card-2: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter driver: ath9k bus-ID: 02:00.0
IF: wlan0 state: up mac: <filter>
Drives: HDD Total Size: 1500.3GB (12.7% used) 1: id: /dev/sda model: WDC_WD5000LPVX size: 500.1GB
2: USB id: /dev/sdb model: Silicon size: 1000.2GB
Partition: ID: / size: 72G used: 17G (25%) fs: ext4 ID: swap-1 size: 4.19GB used: 0.00GB (0%) fs: swap
RAID: No RAID devices detected - /proc/mdstat and md_mod kernel raid module present
Sensors: System Temperatures: cpu: 26.8C mobo: N/A
Fan Speeds (in rpm): cpu: N/A
Info: Processes: 174 Uptime: 6 min Memory: 498.7/3842.4MB Runlevel: 2 Gcc sys: 4.8.4
Client: Shell (bash 4.3.11) inxi: 1.9.17

[Pjotr]

Might be a driver issue. First try the easy generic solutions:

a. Install the latest kernel from the 3.16 series:
https://sites.google.com/site/easylinux ... el-updates
(item 3, right column)

Then reboot.

b. When no improvement: install the latest kernel from the 3.19 series.

Then reboot.

c. When still no improvement: check for a newer BIOS / UEFI and when available, install it.

[EdQld]

Thanks Pjtr for your help, I'm not confident about making the changes you suggested, I'm not that skilled with PC's, so I have purchased a HP Pavilion 23 PC for my Wife and trying again