Desktop goes black

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hammerhead8599
Level 1
Level 1
Posts: 10
Joined: Sun Dec 04, 2011 10:47 am

Desktop goes black

Post by hammerhead8599 » Wed Apr 04, 2018 9:31 pm

Hello,
I am using Linux mint 18.3 on a Lenovo I7 laptop. I have a problem with one of my user accounts. I was downloading last night so my laptop was on all night and all day today. I used the mint updater to run three updates that were released today. As I was working I noticed my cpu cores were running wide open like an open web page was running a mining script so I shut down and rebooted. After rebooting the machine will show the decrypt screen and then the user log in screen. I enter the main user password and the screen tries to open. I see the cursor and the task bar at the bottom. Then the screen goes black. If I reboot and log in with a secondary user account all works as it should. As a matter of fact I am on the same machine now using my secondary account to type this.
I am using 384.11 driver for Nvidia graphics.
I have no idea where to start looking to diagnose this so any help would be appreciated.

deepakdeshp
Level 11
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Posts: 3703
Joined: Sun Aug 09, 2015 10:00 am

Re: Desktop goes black

Post by deepakdeshp » Thu Apr 05, 2018 12:36 pm

Try creating a new user and check if everything works.
Of yes then you can move the files from old user to new and change ownership to new user
If I have helped you solve a problem, please add [SOLVED] to your first post title, it helps other users looking for help, and keeps the forum clean.
I am using Mint 19 Cinnamon 64 bit with AMD A8/7410 processor . Memory 8GB

hammerhead8599
Level 1
Level 1
Posts: 10
Joined: Sun Dec 04, 2011 10:47 am

Re: Desktop goes black

Post by hammerhead8599 » Thu Apr 05, 2018 5:44 pm

Thanks I was just working on that. But I am the type that likes to know why something doesn't work. :D
If anyone has any ideas I am still hoping to figure it out.

joez
Level 2
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Posts: 95
Joined: Wed Oct 12, 2011 9:28 am

Re: Desktop goes black

Post by joez » Sat Apr 21, 2018 3:21 am

We experienced the same problem, and noticed that when pointing to the solid colour background it says "No Desktop Background" and we could find no indication that selecting it and assigning a colour resulted in making a configuration change.
The solution, or perhaps more appropriately called work around we found was to create a jpg image of a landscape containing a background colour we wanted to be used as the Desktop background with Gimp, and selected that for our background.
We made a folder in home called background and saved the jpg image there rather than save it in /usr/share/backgrounds/... so it would remain available after system upgrades.

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