[SOLVED] PrintScreen screenshot shortcut keys not working

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powerhouse
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[SOLVED] PrintScreen screenshot shortcut keys not working

Post by powerhouse »

The shortcuts to printscreen don't work, neither <PrintScr> nor <Alt> + <PrintScr>

Menu -> Accessories -> Take Screenshot works as advertised.

Annoying! One more thing to fix.
Last edited by powerhouse on Sat Aug 11, 2018 2:33 pm, edited 1 time in total.
Gigabyte Aorus X570 Pro, AMD Ryzen 3900X CPU, 2x32GB Corsair DDR4, water cooler, GTX 970 + Quadro 2000 GPU, Asus Xonar Essence STX, Samsung 500GB + 1TB NVMe + Samsung Evo 1TB SSD + 4 HDD, Corsair 500R, SeaSonic 660W Gold X PS https://heiko-sieger.info
gm10
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Re: PrintScreen screenshot shortcut keys not working

Post by gm10 »

Check that you don't have Fn lock active. If that's not it and shortcuts in general are still working:

Menu > Keyboard Shortcuts

and find the screenshot shortcuts and recreate them. Your chosen keyboard map might not actually place PrtScr where you think it is.
Last edited by gm10 on Sat Aug 11, 2018 2:42 pm, edited 1 time in total.
powerhouse
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Re: PrintScreen screenshot shortcut keys not working

Post by powerhouse »

As I wrote the above post, I found a way to fix it:

-> Control Center -> Keyboard Shortcuts

Press +Add and fill in as below:

Specify custom shortcut
Specify custom shortcut
Screenshot at 2018-08-11 21-25-38.png (13.4 KiB) Viewed 623 times

Apply and select "Disabled", then press the key combination (usually <PrScr> or <Alt>+<PrScr>)

Hope this helps someone. I wonder why these keyboard shortcuts haven't been included in the Mate 19 release :?
Last edited by powerhouse on Sat Aug 11, 2018 2:35 pm, edited 3 times in total.
Gigabyte Aorus X570 Pro, AMD Ryzen 3900X CPU, 2x32GB Corsair DDR4, water cooler, GTX 970 + Quadro 2000 GPU, Asus Xonar Essence STX, Samsung 500GB + 1TB NVMe + Samsung Evo 1TB SSD + 4 HDD, Corsair 500R, SeaSonic 660W Gold X PS https://heiko-sieger.info
powerhouse
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Re: PrintScreen screenshot shortcut keys not working

Post by powerhouse »

gm10 wrote:
Sat Aug 11, 2018 2:28 pm
Check that you don't have Fn lock active. If that's not it and shortcuts in general are still working:

Menu > Keyboard Shortcuts

and recreate the shortcuts if they still exist. Your chosen keyboard map might not actually place PrtScr where you think it is.
Thanks! In the meantime I found the solution - see above. Will mark solved.
Gigabyte Aorus X570 Pro, AMD Ryzen 3900X CPU, 2x32GB Corsair DDR4, water cooler, GTX 970 + Quadro 2000 GPU, Asus Xonar Essence STX, Samsung 500GB + 1TB NVMe + Samsung Evo 1TB SSD + 4 HDD, Corsair 500R, SeaSonic 660W Gold X PS https://heiko-sieger.info
gm10
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Re: [SOLVED] PrintScreen screenshot shortcut keys not working

Post by gm10 »

That's not the proper solution though. These shortcuts exist by default, you probably just need to update the key combo:
Screenshot at 2018-08-11 20-40-40.png
No reason for custom shortcuts.
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